40
1/2 HP Chain Drive Garage Door Opener
Symptom Possible
Cause
Solution
The garage door opener w ill not
open using the remote control.
The battery in the control panel is
dead.
Replace the batteries per the
instructions on page 36.
The remote control has not yet been
programmed.
Program the remote control per the
instructions on page 33.
The remote controls have been
locked out.
Unlock the remote controls per the
instructions on page 35.
All codes have been erased from the
opener.
Reprogram the remote control per
the instructions on page 33.
The garage door opener w ill not
open using the keyless entry
control panel.
The battery in the control panel is
dead.
Replace the batteries per the
instructions on page 36.
The keyless entry code has not yet
been programmed.
Program the keyless entry code per
the instructions on page 33.
The remote controls have been
locked out.
Unlock the remote controls per the
instructions on page 35.
All codes have been erased from the
opener.
Program the keyless entry code per
the instructions on page 33.
The garage door opener operates
but the door doesn’t mov e.
The emergency release handle has
been pulled.
Return the emergency release arm
to its original horizontal position. The
trolley will re-engage the next time
you operate the garage door opener.
The chain droops or makes a
scraping noise.
The chain tention is not adjusted
properly.
Adjust the chain per the instructions
on page 11