Holiday Trip 2012, Owner'S Manual

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RoadmasteR Limited WaRRanty - 2012
iii
ROADMASTER
®
CHASSIS LIMITED WARRANTY – 2012
WHAT THE PERIOD OF COVERAGE IS:
This Limited Warranty provided by Monaco RV, LLC (“Warrantor”) covers the
components, assemblies and systems of your Roadmaster
®
Chassis not excluded under
the section "What The Warranty Does Not Cover" for thirty-six (36) months from the
original retail purchase date or the first 50,000 miles of use, whichever occurs first. If you
use the Roadmaster Chassis that your motorhome is mounted upon for any rental,
commercial or business purposes whatsoever, this Limited Warranty covers your new
Roadmaster Chassis for ninety (90) days from the original retail purchase date or the first
24,000 miles of use, whichever occurs first. A conclusive presumption that the
Roadmaster Chassis has been used for commercial and/or business purposes arises if you
have filed any tax or other form claiming any business use, ownership, or tax benefit
related to your motorhome. This Limited Warranty applies to all owners, including
subsequent owners, of the Roadmaster Chassis. However, a subsequent owner must
submit a warranty transfer form by filing the form and paying the transfer fee. A
subsequent owner’s warranty coverage period is the remaining balance of the warranty
coverage period the prior owner was entitled to under this Limited Warranty. Warranty
transfer forms can be obtained by contacting the Customer Relations Department. There
is a one time, $250 processing fee for the transfer.
LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY AND
ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE
CHASSIS COVERED BY THIS LIMITED WARRANTY. WARRANTOR
DISCLAIMS ALL IMPLIED AND EXPRESS WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ON
COMPONENTS AND APPLIANCES EXCLUDED FROM COVERAGE AS SET
FORTH BELOW. There is no warranty of any nature made by Warrantor beyond that
contained in this Limited Warranty. No person has authority to enlarge, amend or modify
this Limited Warranty. The dealer is not the Warrantor’s agent but is an independent
entity. Warrantor is not responsible for any undertaking, representation or warranty made
by any dealer or other person beyond those expressly set forth in this Limited Warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
WHAT THE WARRANTY COVERS:
Warrantor’s Limited Warranty covers defects in the manufacture of the Roadmaster
Chassis and defects in materials used to manufacture the Roadmaster Chassis. “Defect”
means the failure of the Roadmaster Chassis and/or the materials used to assemble the
Roadmaster Chassis to conform to Warrantor’s design and manufacturing specifications
and tolerances. Also see the section “What the Warranty Does Not Cover” set out below.
WHAT WE WILL DO TO CORRECT PROBLEMS:
Warrantor’s sole and exclusive obligation is to repair and/or replace, at its option, any
covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the
defect within the warranty coverage period and within five (5) days of discovering the
defect; and (2) you deliver your Roadmaster Chassis to Warrantor or Warrantor’s
authorized servicing dealer at your cost and expense. It is reasonable to expect some
service items to occur during the warranty period. The performance of warranty repairs
shall not extend the original warranty coverage period. Further, any performance of repairs
after the warranty coverage period has expired or any performance of repairs to component
parts and appliances that are excluded from coverage shall be considered “good will”
repairs, which shall not alter the express terms of this Limited Warranty. If the repair or
replacement remedy fails to successfully cure a defect after Warrantor received a
reasonable opportunity to cure the defect(s), your sole and exclusive remedy shall be
limited to Warrantor paying you the cost of having an independent third party perform
repair(s) to the defect(s). Warrantor may use new and/or remanufactured parts and/or
components of substantially equal quality to complete any repairs.
Imperfections and/or damage to surfaces, trim, and other appearance items may occur at
the factory during manufacture, during delivery of the motorhome to the selling dealer or
on the selling dealer’s lot. Normally, any such damage is detected and corrected at the
factory or by the selling dealer during the inspection process performed by the Warrantor
and the selling dealer. If, however, you discover any such imperfection or damage when
you take delivery of the motorhome, you must notify your dealer or Warrantor within five
days of the date of purchase to have repairs performed at no cost to you in accordance with
this Limited Warranty. If not reported within this time, such imperfections are
conclusively presumed to be the result of normal wear and tear.
If a servicing dealer is unable or unwilling to solve a problem you are convinced is
covered by the Limited Warranty, or that concerns the safety of your Roadmaster Chassis,
or that may involve local consumer protection or “lemon” laws, then you must , to the
extent permitted by law, notify Warrantor directly in writing of the failure to
successfully repair the defect(s) so that Warrantor can become directly involved in
performing a successful repair.
HOW TO GET SERVICE:
For warranty service simply contact one of Warrantor’s authorized service centers for
an appointment, then deliver your Roadmaster Chassis (at your expense) to the service
center. If you need assistance in locating an authorized warranty service facility, contact
Warrantor’s Warranty Department (1-877-466-6226). The mailing address is:
91320 Coburg Industrial Way
Coburg, Oregon 97408