HID FARGO INK1000 User Manual Download

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4.3 Support tab

This tab shows the options for obtaining help with the Status Monitor application.

You can double-click on an event log entry to display the event properties. The event properties includes
information about the event and can include cause and resolution information.

Field

Description

Information

About

Opens a window that displays the print driver version and copyright information for the
HID Status Monitor.

Technical Support

Opens a link to HID Technical Support to submit a technical support case.

PLT-04368, A.0

August 2020

Powering

Trusted Identities

HID® FARGO® INK1000

Windows User Guide

Summary of Contents for FARGO INK1000

Page 1: ...HID FARGO INK1000 Model X002300 Windows User Guide PLT 04368 A 0 August 2020 HID FARGO INK1000WindowsUser Guide Powering Trusted Identities...

Page 2: ...E Ultralight are registered trademarks of NXP B V and are used under license Contacts For additional offices around the world see www hidglobal com contact corporate offices Americas and Corporate Asi...

Page 3: ...General card information 17 2 5 Driver installation instructions 18 Printing preferences 19 3 1 Print setup page 21 3 2 Printing supplies page 23 3 3 Advanced Settings page 24 3 3 1 Device settings 2...

Page 4: ...Troubleshooting 47 5 1 Console lights 48 5 2 Error messages 49 PLT 04368 A 0 4 August 2020 Powering Trusted Identities HID FARGO INK1000 Windows User Guide...

Page 5: ...Section 01 Powering Trusted Identities Specifications...

Page 6: ...rference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are d...

Page 7: ...nforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l u...

Page 8: ...f it is exposed to static electricity discharges To prevent damage reference the following safety messages before performing an operation n Observe all established Electrostatic Discharge ESD procedur...

Page 9: ...st expos des d charges lectrostatiques Pour viter des dommages n Rapportez vous aux messages suivants avant de proc der une op ration n Suivez toutes les proc dures de D charges Electrostatiques ESD e...

Page 10: ...at altitudes not more than 2000m above sea level RoHS Environmental Protection Use Period is based on the product being used in an office environment A PLT 04368 A 0 10 August 2020 Powering Trusted Id...

Page 11: ...1 5 Safety messages Taiwan PLT 04368 A 0 11 August 2020 Powering Trusted Identities HID FARGO INK1000 Windows User Guide...

Page 12: ...s The INK1000 requires specialized ink cartridges to function properly To maximize printer life reliability printed card quality and durability you must use only HID Global certified supplies For this...

Page 13: ...ntain the ink cartridge On Call Express and printhead warranty are not applicable for the INK1000 1 7 File requirements The following considerations can help ensure that you obtain the best print qual...

Page 14: ...MYK file left compared to standard sRGB file right n Fonts Avoid using line or stroke fonts If possible use a layered file format that does not flatten fonts or barcodes prior to printing Doing so res...

Page 15: ...s with compression artifacts left and without compression artifacts right n Background You should avoid using large solid colored backgrounds since they more readily show print artifacts If possible a...

Page 16: ...Section 02 Powering Trusted Identities Printer setup...

Page 17: ...ate 2 3 Unpacking and inspection While unpacking the printer inspect the carton to ensure that damage did not occur during shipping Make sure that all supplied accessories are included with the unit n...

Page 18: ...ifies the contents of the setup package and the installation begins Follow the on screen instructions to complete the driver installation Click Next 6 The Welcome to the INK1000 Card Printer Install s...

Page 19: ...Section 03 Powering Trusted Identities Printing preferences...

Page 20: ...and Print Mode You can also restore the driver defaults Printing Supplies Displays the part number to re order ink cartridges instructions to install a new ink cartridge and displays estimated ink le...

Page 21: ...e card size Options are n CR 80 This is the default 3 41 x 2 165 86 6 mm x 55 mm n CR 80 magnetic n CR 80 perforated n CR 80 perforated portrait n CR 80 smart AFNOR n CR 80 smart ISO Note These print...

Page 22: ...d types can print an estimated 86 cards per hour Actual speeds depend on the default settings n Premium optimizes for print quality and can print an estimated 43 cards per hour Actual speeds depend on...

Page 23: ...ximation of the remaining ink level When the printer reports a low ink level a warning symbol is displayed Note For optimum performance the INK1000 is designed to work with a specific genuine HID Glob...

Page 24: ...aning the printer calibrating the sensors and updating the printer firmware Diagnostics Includes options to perform test prints PRN viewer and testing the smart card encoding option Configuration Incl...

Page 25: ...d Specifies the cards in the printer Information includes Type The type of card installed in the printer Size The card size installed in the printer Image Area The size of the image area on the card p...

Page 26: ...able values are 5 10 minutes When in standby mode the printer switches to low power consumption and automatically resumes when a print job is received n Enable Sleep Mode Select the box to enable slee...

Page 27: ...ard Specifies the cards in the printer Information includes Type The type of card installed in the printer Size The card size installed in the printer Image Area The size of the image area on the card...

Page 28: ...ed 100 cards per hour Other card types can print an estimated 86 cards per hour Actual speeds depend on the default settings n Premium optimizes for print quality and can print an estimated 43 cards p...

Page 29: ...rint Nozzle Test Pattern to initiate the printing of a test pattern card after the cartridge has been cleaned Note As each process is in progress status messages are displayed under the buttons PLT 04...

Page 30: ...printing tray to a position where it can be cleaned with an alcohol wipe Status messages are displayed below the Clean Platen button Note The printer powers off during the cleaning process and must be...

Page 31: ...he border of the card Over time there can be stains on the LED or on the sensor and calibrating the sensors should overcome these types of issues Place a blank card in the hopper then click Calibrate...

Page 32: ...pdating Firmware button has been clicked and the printer firmware is updating The printer status and elapsed time is displayed as the firmware is being updated Firmware Update Process Describes the st...

Page 33: ...he Print To File check box is selected a new window opens to select the file location and file name Print To File Saves the sample card image as a prn file Copies Sets the number of sample cards to pr...

Page 34: ...This field is available when the Show Text option is selected Size Changes the font size of the sample text on the card This field is available when the Show Text option is selected PLT 04368 A 0 34...

Page 35: ...Select File Browses your computer for any saved printer file When the file is loaded the file location is displayed above the file image Send to Printer Sends the file directly to the printer Color P...

Page 36: ...the printer to dock the card to the encoder Eject Card Ejects the card from the printer after the test has been performed Connection Selects the type of encoder to use for test Test Selects the test...

Page 37: ...rm the test Automatically Scroll Allows the test results to automatically scroll in the status window as new information is obtained Clear Results Clears the test results displayed in the status windo...

Page 38: ...pear more pure As the saturation decreases the colors appear more washed out or gray Luminosity Adjusts the brightness with a scale of white to black Generate Creates the color gradient of the swatche...

Page 39: ...ws you to select multiple swatches from the visual list All Swatches Selects all the swatches in the visual list Print Prints the color swatches according to the selected option PLT 04368 A 0 39 Augus...

Page 40: ...system default for this printer instance If you want to save these settings to a file 1 Select the Save settings to a File check box and click Save 2 At the prompt to confirm this action click Yes 3...

Page 41: ...able help files for the printing preferences n Product information about the driver n Instructional videos for the maintenance of the INK1000 card printer PLT 04368 A 0 41 August 2020 Powering Trusted...

Page 42: ...Section 04 Powering Trusted Identities HID Printer Status Monitor...

Page 43: ...always show the icon on the taskbar Features of the Status Monitor include n Enabling and customizing desktop notifications n Saving or opening a system log event n Canceling a print job n Submitting...

Page 44: ...op message Settings are Duration sec Sets the amount of time the error message is displayed on your screen when an error occurs Available setting is 0 30 seconds Default is 30 seconds Transparency Set...

Page 45: ...ent and can include cause and resolution information Field Description File Log Saves the current log file or opens a saved log file Options are Save As Opens a new window to choose the location to sa...

Page 46: ...nformation about the event and can include cause and resolution information Field Description Information About Opens a window that displays the print driver version and copyright information for the...

Page 47: ...Section 05 Powering Trusted Identities Troubleshooting...

Page 48: ...r off 1 x Power on 1 x Data processing 2 x Cartridge ink level OK 2 x Cartridge out of ink condition 2 x Cartridge error including end of life cycle 3 x Cards OK 3 x End of cards check cards 3 x Card...

Page 49: ...view current print jobs The error messages are arranged by category and error code The following table shows the errors for the INK1000 printer If you encounter problems beyond the capabilities of th...

Page 50: ...ge with a cartridge that is compatible with the printer model 16 Check ink cartridge compatibility Security checksum mismatch between printer and cartridge Reference Error Code 15 17 Check ink cartrid...

Page 51: ...ccumulated on print carriage encoder strip and wipe with cleaning wipe 52 Check printer Carriage jam error Ensure that a card is not stuck inside the printer Check card sensor shield is properly posit...

Page 52: ...Revision history Date Description Revision August 2020 Initial release A 0 PLT 04368 A 0 52 August 2020 Powering Trusted Identities HID FARGO INK1000 Windows User Guide...

Page 53: ...ia Pacific 19 F 625 King s Road North Point Island East Hong Kong Europe Middle East Africa 3 Cae Gwyrdd Green Meadow Springs Cardiff CF15 7AB United Kingdom Brazil Condom nio Business Center Av Erman...

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