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Modem Router 802.11G-A-54
Hercules Wireless G ADSL Modem Router
User Manual – 79/80
8.
TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.hercules.com and select your language.
From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions
of drivers and software) that may help to resolve your problem. If the problem persists, you can contact the
Hercules products technical support service (“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly.
Click
Registration on the left-hand side of the Technical Support page and follow the on-screen instructions.
If you have already registered, fill in the
Username and Password fields and then click Login.
By telephone:
United Kingdom 084 5080 0942 price of a national phone call, Monday to Friday from 12PM to 4PM and from
5PM to 10PM
9.
WARRANTY
Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Hercules product will
be free from material defects and manufacturing flaws for a period of two (2) years from the original date of
purchase. Should the product appear to be defective during the warranty period, immediately contact
Technical Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be
returned to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be
either repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its
subsidiaries (including for indirect damages) is limited to the repair or replacement of the Hercules product.
The consumer’s legal rights with respect to legislation applicable to the sale of consumer goods are not
affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage
as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not
related to a material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions
provided by Technical Support; (3) to software not published by Guillemot, said software being subject to a
specific warranty provided by its publisher.
10.
ENVIRONMENTAL PROTECTION RECOMMENDATION
At the end of its working life, this product should not be disposed of with standard household waste, but rather
dropped off at a collection point for the disposal of Waste Electrical and Electronic Equipment (WEEE) for
recycling.
This is confirmed by the symbol found on the product, user manual or packaging.
Depending on their characteristics, the materials may be recycled. Through recycling and other
forms of processing Waste Electrical and Electronic Equipment, you can make a significant
contribution towards helping to protect the environment.
Please contact your local authorities for information on the collection point nearest you.