EN
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Translation of the original user manual - 1.4 | 2021
27
Question:
We call but the gate does not open. What are we doing wrong?
Answer:
•
Output 1 is checked and in use? Settings
→
Outputs?
•
Is the number in the access list?
•
Is a temporary program linked to the number by means of the clock?
•
Has the number been entered correctly in the international format? +461234567.
•
Is the number that appears the same as the number in the access list?
•
Is the number visible when you call?
•
Can this person call international numbers?
Question:
Our gate does not respond properly to the annual clock.
Answer:
•
Check if the program is linked to output 1. Settings
→
Outputs.
•
Check the set times and days of the program.
•
Check the holidays.
Question:
I cannot add, edit or delete records. What now?
Answer:
You must be connected to the unit. Click on “Connect”; if the unit is online you can
still edit.
