Havahart 5134G-B Instruction Manual Download Page 36

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Troubleshooting

Havahart

Radial-Shape Wireless Dog Fence

1-800-800-1819, Option 1

Question: Answer:

The Havahart

Collar is

beeping everywhere.

The Havahart

Collar is

beeping inside the home.

The Havahart

Collar is

beeping but my dog is not
responding to the static
correction.

The LCD screen on the
Controller is not on.

Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger

Zone distance are set to your desired levels.

Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet

of the Controller.

Make sure that the Collar has been properly added to the Controller (see Page 12).

If the situation persists, the Controller may need to be moved:

Place the Controller above or at least 3 feet away from appliances

and other large metal objects like mirrors.

Raise the Controller to 6-8 feet or to a higher floor in the home.

If the first two methods prove ineffective, choosing an altogether

different Controller location in the home may be necessary.

If relocating the Controller, remove the Havahart

Collar from your dog

before turning off the Controller.

Check that the Controller is plugged into a working 120-volt outlet, turned

on, the LCD screen is displaying text, and the correction level and Trigger

Zone distance are set to your desired levels.

Make sure that the Collar has a new, properly installed battery. The positive

side faces outward. If the battery needs to be replaced, do so within 6 feet

of the Controller.

Make sure that the Collar has been properly added to the Controller (see Page 12).

Ensure the entire home is within the Roaming Area. If not, adjust the

Trigger Zone distance or move the Controller to include the entire home in

the Roaming Area.

If relocating the Controller, remove the Havahart

Collar from your dog

before turning off the Controller.

Make sure the static correction level is set to 1 or above.

Test the Havahart

Collar with the Heart-Shaped Collar Tester.

If the Tester lights up, check the fit of the Havahart

Collar.

If necessary, trim your dog’s hair where the Probes touch the neck and/or

switch to the Long Probes.

increase the static correction by one level.

Repeat training steps as necessary.

Make sure the Controller power switch is on (blue light is flashing) and

the AC Adapter Power Cord is fully connected and plugged into the

Controller and a working standard 120-volt outlet. Make sure that the

electrical outlet to which the AC Adapter Power Cord is connected is not

controlled by a light switch. If it is, move the AC Adapter Power Cord to

another outlet or make sure the light switch stays on all the time.

Summary of Contents for 5134G-B

Page 1: ...0518 USA Voice 770 831 8048 Fax 770 831 8598 Certification Exhibit FCC ID SNA RFB FCC Rule Part 15 247 IC Radio Standards Specification RSS 210 ACS Report Number 10 0086 W03 55 A Manufacturer Woodstream Corporation Model 5134G B Manual ...

Page 2: ...Instruction Manual Radial Shape Wireless Dog Fence Model 5134G ...

Page 3: ...nology housed in a Controller that is smaller than a Frisbee There are no wires to bury or break no back pains from digging and no wasted money on trenching just a fast easy setup and freedom for your dog to roam Proper training of your dog is the most critical element in ensuring the successful operation of your wireless dog fence Consult the training section of this manual once you have set up y...

Page 4: ... Adjusting the Correction Level of a Collar Turning a Collar Off On Removing a Collar Setting Up the Fence Boundary Trigger Zone Establishing the Fence Boundary Trigger Zone Distance Placing Training Flags Turning the Trigger Zone Off On Display Options Viewing Distance to Dog and Battery Status Turning the Display Off On Setting Alarm Options Fitting a Collar TRAINING YOUR DOG FREQUENTLY ASKED QU...

Page 5: ...etained in system memory Also do not attempt to install the system during stormy weather s To help prevent skin irritation and increase battery life do not leave the Collar on your dog for more than 12 consecutive hours s Always remove the Collar from your dog before adjusting any of the system components or settings s The system is intended to provide safe containment of your dog All components s...

Page 6: ...nual Quick Setup Guide System Components System Components 4 A A I B J C D E F G H B C D E F G H K J Model 5134G Accessories s Extra Collar 5134GX s 25 Flag Pack HW25FLAGPACK s Heart ShapedCollarTester HWHEARTSCT s 2 Controller Antennas HW2ANT s 2 Pack Of Batteries HW2REBATPACK s Battery Recharger HWBATRECHARG s Collar Battery Cap HWCBATCAP s 2 Long Probes HW2LPROBES s 2 Short Probes HW2SPROBES s ...

Page 7: ...Collars Havahart Collar The comfortable water proof Collar houses a rechargeable RCR123A battery two correction Probes and a state of the art radio transceiver with advanced antenna assembly The Collar communicates continuously with the Controller to track the real time location of your dog Using the Controller the Collar can be programmed to tone only auditory correction or one of 5 different sta...

Page 8: ...ly to calculate the distance between them so that the system can track the real time location of your dog When the user defined fence radius distance is reached inside the Trigger Zone the Controller sends a command to the Collar to take action and correct tone or static based on user settings The Collar will correct your dog until one of these two conditions are met 1 Your dog returns approximate...

Page 9: ...Planning Grid on page 38 to help with positioning of the Controller The following are sample layouts for your reference ROAMING AREA Trigger Zone Trigger Zone Controller 10 ROAMING AREA Trigger Zone Trigger Zone Controller ROAMING AREA ROAMING AREA Trigger Zone Trigger Zone Controller ROAMING AREA Trigger Zone Trigger Zone Controller 10 Dog has full access to house and yard within the Roaming Area...

Page 10: ...egin the installation process be sure to check the following s Make sure that you have all system components ready and available s Insert a new battery in the Collar s Read the Quick Setup Guide and watch the instructional DVD s Commit to set aside time to properly train your dog QUICK CHECKLIST ...

Page 11: ...rrect place and it needs to be relocated If the strip will not work on the wall of your choice and you want to get a rough idea of where the Fence Boundary Trigger Zone will exist before you attach the Controller to the wall find a way to keep the Controller propped upright and as close to the desired final position as possible Make sure the power supply cord will reach the Controller from a stand...

Page 12: ...ceiling see Figure 1 3 To remove the adhesive strips s Pull the Controller gently from the wall by disconnecting the fasteners DO NOT pull the strips off the Controller or the wall s Start with the strip on the wall Press one hand on the end of the strip opposite of the release tab and use your other hand to pull the release tab slowly straight down against the wall stretching it at least 12 inche...

Page 13: ...e 1 5 Replace the battery cap and turn it clockwise to lock it in place 2 A green light should flash every 5 seconds If it does not check the direction that the battery was installed positive side should be facing outward NOTE TheCollarisalways on whenagoodbatteryisinstalled However theCollarmaybeawakeorasleep IntegratedMotionSensorTechnology allowstheCollartoconservebatterylifewhenappropriatebypu...

Page 14: ...which is Collar 2 Recharging a Battery Remove the low battery from the Collar Make sure the battery recharger is properly connected to a grounded 120V AC outlet Properly orient the battery in the recharger with the positive side closest to the lights of the recharger Remove the battery when recharging is complete Recharging Light Colors Blue when on standby no battery in chamber when the battery i...

Page 15: ...of the Controller 2 On the Controller s Select Setup Menu see Screen 1 6 s Select Collar Setup see Screen 1 7 s SelectCorrectionLevel IfyouhavemorethanoneCollarinstalled select the number of the Collar that you would like to change see Screen 1 8 s Select Correction Level see Screen 1 9 s Use the up or down arrow keys to choose the desired correction level 5 is the highest static correction level ...

Page 16: ...ap with your arm fully extended down by your side see Figure 1 6 Make sure that your body does not get between the Collar and the Controller as your body may affect the signal and cause the boundary to shift inward see Factors Affecting Signal Strength on page 32 Walk toward the boundary while gently moving the Collar until the Collar beeps and the Collar light flashes red To confirm that the dist...

Page 17: ...nd the Controller as your body may affect the signal and cause the boundary to shift inward see Factors Affecting Signal Strength on page 32 2 Walk toward the boundary while gently moving the Collar until the Collar beeps and the Collar light flashes red see Figure 1 7 To make sure that the distance is correct step back 6 feet into the Roaming Area until the Collar stops beeping and then walk forw...

Page 18: ...Figure1 8 MovebackintotheRoamingAreauntiltheCollarstopsbeeping TIP If hard ground makes it difficult to place a flag use a screwdriver to poke a hole in the ground place the flag in the new hole and make sure it is upright Screen 2 3 Screen 2 4 Po Po P P Po Po owe we we w we we we w wer r r r r r Havahart Radial Shape Wireless Dog Fence 1 800 800 1819 Option 1 Figure 1 7 Figure 1 8 IMPORTANT MESSA...

Page 19: ...ct Alarm Options see Screen 2 6 s Select Alarm Volume Level see Screen 2 8 s Use the up or down arrow keys to choose the desired alarm level Select HIGH LOW or OFF see Screen 2 9 s Press Enter s Select OK to save NOTE It is recommended to select HIGH Turning Boundary Breach Alert Off On see Screen 3 0 s Select Display Options see Screen 2 5 s Select Alarm Options see Screen 2 6 s Select Boundary B...

Page 20: ...it snugly but not tightly You should be able to slide the tip of one finger between your dog s coat and one of the Probes on the Collar The tip of your finger should not be able to slip between the two easily but with some effort It should be a tight squeeze Separately you should be able to slide one finger between the strap of the Collar and the back of your dog s neck see Figure 1 9 6 Once the C...

Page 21: ... soap and a wash cloth and then rinse clean 5 Wash the Probes of the Collar weekly with mild soap and a wash cloth and then rinse clean Installing the Radial Shape Wireless Dog Fence Fitting a Collar If you do not remove the Collar from your dog s neck at least every 12 hours AND clean your dog s neck and the Collar Pressure Necrosis may occur which is a deterioration of your dog s skin It is caus...

Page 22: ...ng the training process and end each session with positive praise and play time in the Roaming Area at least 10 feet away from the Training Flags s Be patient and consistent in your approach s Remove the Havahart Collar after each training session s If you need to take your dog out of the Roaming Area during training remove the Havahart Collar and use one of the following methods 1 Walk your dog o...

Page 23: ...e leash walk your dog around inside the Roaming Area for 5 minutes avoiding contact with the Trigger Zone 4 Approach one of the Training Flags with your dog When your dog gets close to the flag gently shake the flag while saying Bad Flags in a firm disapproving tone Do not yell or frighten your dog 5 Lead your dog back into the Roaming Area and praise your dog 6 Repeat this process at several diff...

Page 24: ...He will hear a tone within the Trigger Zone 7 Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone 8 Gently shake a Training Flag while saying Bad Flags in a firm disapproving tone to show your dog that the flags are associated with the tone coming from the Havahart Collar Do not yell or frighten your dog 9 Lead your dog back into the Roaming Area and praise your dog...

Page 25: ...conds while hearing the tone and receiving the static correction 8 Gently shake a Training Flag to remind your dog that the flags are associated with the tone and static correction coming from the Collar 9 Lead your dog back into the Roaming Area and praise your dog 10 Repeat this process at a few Training Flags CAUTION Do not force your dog to receive too many static corrections as this may make ...

Page 26: ...l the correction 5 Gently shake a Training Flag to remind your dog that the flags are associated with the tone and static correction coming from the Havahart Collar 6 Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and praise him 7 Repeat this process at several different Training Flags 8 If your dog does not respond to the static correction check to make...

Page 27: ... 2 5 If your dog crosses into and goes beyond the Trigger Zone lead him back inside the Roaming Area Your dog will not be corrected when he comes back into the Roaming Area 6 Gently shake a flag to remind your dog that the flags are associated with the tone and static correction coming from the Havahart Collar 7 Repeat the training from Phase 3 with distractions and a leash as necessary 8 End with...

Page 28: ...Once your dog becomes accustomed to the Trigger Zone he may become uncomfortable leaving the Roaming Area for activities such as walks or riding in the car If you need to take your dog out of the Roaming Area ALWAYS remove the Havahart Collar and use one of the following methods 1 Walk your dog outside of the Roaming Area while on a leash Cross the same area of the Trigger Zone flag line each time...

Page 29: ... the Wireless Fence You must purchase an additional Havahart Collar for each dog No When your dog moves outside the Roaming Area he will receive a correction for up to 30 seconds The correction runs through a prescribed repeating cycle it is not constant The Havahart Collar has a Safety Time Out Feature to stop the cyclical correction and beeping after 30 seconds until your dog returns to the Roam...

Page 30: ...t should flash green when you gently shake the Havahart Collar The Havahart Collar should also beep when you take it by itself and walk into the Trigger Zone The Controller alarm should also beep if it is turned ON when the Havahart Collar crosses into the Trigger Zone If any of this does not happen replace the battery The Havahart Collar can be set to Tone Only to train your dog to his Trigger Zo...

Page 31: ...ler may help optimize your Roaming Area Once set the Roaming Area will remain consistent No The Wireless Fence is only effective on dogs that wear the Havahart Collar Our dedicated Consumer Care specialists strive for excellence in providing our consumers with the very best customer service experience For any questions you may have just call 1 800 800 1819 Option 1 or visit www havahartwireless co...

Page 32: ...rigger Zone during a power outage Connecting the Controller to a battery backup device may decrease the chance of this occurring if you have frequent power outages s Checkyourdog sneckdailyforirritationfromtheProbesoftheHavahart Collar s Clean your dog s neck weekly where it comes into contact with the Probes s Check the Probes weekly to make sure they are clean and tight s Check the fit of the Ha...

Page 33: ...pounds The Wireless Fence can be used as long as your dog meets the age and weight requirements of being over 6 months old and weighing over 8 pounds Because the Wireless Fence is not a physical boundary we do NOT recommend using it on any aggressive dog Consult with a veterinarian or a certified trainer if you are not certain if your dog is aggressive Not at this time Yes absolutely Your dog shou...

Page 34: ...gger Zone can expand to around 13 feet wide Without performing complex calculations and accounting for all factors it is very difficult to predict the exact amount of interference different objects can cause and how the Trigger Zone and Roaming Area will be affected Only Havahart Wireless Fences perform complex algorithms strategic distortion filtering and modular signal amplification at a continu...

Page 35: ... system keeps an internal distance that is more accurate so that the alarm will sound and the Collar will deliver a correction when your dog crosses into the Trigger Zone This increases battery life s This is normal The Trigger Zone can be up to 6 13 feet wide as a result of interference from other objects see Page 32 s Where the Havahart Collar delivers a correction is influenced by the speed and...

Page 36: ...plugged into a working 120 volt outlet turned on the LCD screen is displaying text and the correction level and Trigger Zone distance are set to your desired levels s Make sure that the Collar has a new properly installed battery The positive side faces outward If the battery needs to be replaced do so within 6 feet of the Controller s MakesurethattheCollarhasbeenproperlyaddedtotheController seePa...

Page 37: ...e the Controller above or at least 3 feet away from appliances and other large metal objects like mirrors 2 Raise the Controller to 6 8 ft or to a higher floor in the home 3 If the first two methods prove ineffective choosing an altogether different Controller location in the home may be necessary s If relocating the Controller remove the Havahart Collar from your pet before turning off the Contro...

Page 38: ......

Page 39: ...this product was not intended altered product or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities services parts supplies accessories applications installations repairs external wiring or connectors not supplied or authorized by Woodstream Corporation which damage this product or resul...

Page 40: ...Wireless Fence Planning Grid Wireless Fence Planning Grid 38 ...

Page 41: ...Woodstream Corporation 69 North Locust Street Lititz PA 17543 1 800 800 1819 www havahartwireless com DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON CONTACT HAVAHART WIRELESS DIRECTLY CALL 1 800 800 1819 OPTION 1 ...

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