User
Guide for HauteSHOT microNVRv1_8.docx
Page 20 of 30
2/15/2013
Microsoft Media Encoder
– This is free video encoder software. It can be set to run
automatically as a service.
Microsoft Expression Encoder 4
– This is a free video encoder for Silverlight
environments.
Adobe Flash Media Encoder
– This is a free video encoder which renders in flash
format for push to a variety of web streaming services.
LiveStream ProCaster
– This is a free video encoder which renders in streaming format
for the LiveStream service.
Real Networks Helix Encoder
– A free encoder for use with Real Networks systems.
WireShark
–
Network Packet Analyzer which can be used to diagnose system issues.
HauteSpot Networks does not provide support for these applications. You will
need to refer to the software manufacturer for service and support of these
products.
HauteSpot Remote Support
– This tool allows HauteSpot Networks Technical Support
engineers to remotely access your microNVR, provided that it is connected to the
Internet. Simply launch the application from the start menu under the HauteSpot
Networks program group. Call technical support and give them the session ID and
access code. We can then log directly into your system for troubleshooting. This feature
is not used unless you affirmatively start the application.
