Propeller Owner’s Manual
147
INTRODUCTION
61-00-47
Page 1-16
Rev. 16 May/20
12. Warranty Service
(Rev. 1)
A. Warranty Claims
(1) If you believe you have a warranty claim, contact the
Hartzell Propeller Inc. Product Support Department to
request a
Warranty Application
form. Complete this form
and return it to Hartzell Product Support for evaluation
before proceeding with repair or inspection work
.
Upon receipt of this form, the Hartzell Product Support
Department will provide instructions on how to proceed.
(a) For Hartzell Propeller Inc. Product Support
Department contact information, refer to the “Contact
Information” section in this chapter.
13. Hartzell Propeller Inc. Contact Information
(Rev. 2)
A. Product Support Department
(1) Contact the Product Support Department of Hartzell
Propeller Inc. about any maintenance problems or to
request information not included in this publication.
NOTE: When calling from outside the United States,
dial (001) before dialing the telephone
numbers below.
(a) Hartzell Propeller Inc. Product Support may be
reached during business hours (8:00 a.m. through
5:00 p.m., United States Eastern Time) at
(937) 778-4379 or at (800) 942-7767, toll free from
the United States and Canada.
(b) Hartzell Propeller Inc. Product Support can also be
reached by fax at (937) 778-4215, and by e-mail at
(c) After business hours, you may leave a message on
our 24 hour product support line at (937) 778-4376
or at (800) 942-7767, toll free from the United States
and Canada.
1 A technical representative will contact you during
normal business hours.
2 Urgent AOG support is also available 24 hours
per day, seven days per week via this message
service.
(d) Additional information is available on the Hartzell
Propeller Inc. website at www.hartzellprop.com.