Haemonetics MCS+, Operator And Maintenance Manual

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6-12 Maintenance
P/N 39551-00, Rev. F
Leakage
Current
Haemonetics recommends that leakage current be checked as local regulations
dictate, to assure the machine continues to qualify under this standard. As a pre-
caution, leakage current should be checked in the event of a blood spill or major
voltage surge in the house electrical system.
Warning! Leakage current is a primary indication of electri-
cal shock hazard. Each MCS+ device is carefully checked dur-
ing final factory inspection to verify that leakage current is less
than less than 100 microamperes at 110 VAC and less than 500
microamperes at 220 VAC.
F
IELD
S
ERVICE
Throughout the United States and in many locations worldwide, Haemonetics
maintains a network of factory-trained field service engineers. If a problem
should arise, a blood processing equipment specialist can usually be on-site
within twenty-four hours to evaluate and correct any malfunction. Your field ser-
vice engineer can also answer any questions about routine maintenance and
quality control. Maintenance contracts are available to ensure that your Hae-
monetics instrument continues to function well. In the continental U.S., Field
Service may be reached by calling (800) 537-2802.
C
LINICAL
S
ERVICES
Installation and
Training
Haemonetics Clinical Specialists proficient in the technical aspects of all Hae-
monetics equipment are available to train personnel in the use of the MCS+ de-
vice. Upon delivery of the MCS+ device, training of the apheresis staff will be
scheduled by your Haemonetics representative. To schedule a Clinical In-Ser-
vice please contact your local sales representative.
Hot Line
Services available for handling emergency telephone calls will depend upon the
country in which the MCS+ device operator is located. In North America, Hae-
monetics has a twenty-four hour, toll-free hot line. A specialist is always avail-
able to answer questions regarding the operation and use of Haemonetics
equipment. The Clinical Hot Line number is (800) 433-3431. The Technical Hot
Line number is (800) 537-2802. Outside North America, the apheresis operator
should contact his or her local Haemonetics representative to determine the ap-
propriate channel of communication.