DrawingBoard VI 30
Troubleshooting
GTCO CalComp wants your experience with DrawingBoard VI to be a successful one. If you
ever encounter a problem, please follow the steps below.
1.
Review this
User’s Guide
to verify you have performed the correct steps.
2.
Read the topics below to check for a solution to your problem. Assess the checklists, as
well as the Troubleshooting Chart. Keep in mind that the problem could be your
computer, display or software, instead of the digitizer.
3.
If you still experience an issue, call GTCO CalComp Technical Support at 1.800.220.1137
(in the U.S. or Canada) or email us at
. Outside the U.S. or
Canada, contact your local GTCO CalComp Dealer. Please have the following
information available when you call:
Description of the problem
Name and version of software package
Type of computer being used
DrawingBoard VI model and serial number labeled on FCC label on back of tablet
Type of transducer
Summary of Contents for DrawingBoard VI
Page 17: ...DrawingBoard VI 17 Setting up format ...
Page 21: ...DrawingBoard VI 21 ...
Page 22: ...DrawingBoard VI 22 ...
Page 23: ...DrawingBoard VI 23 ...
