DrawingBoard VI 33
Troubleshooting Chart
The following tablet lists common DrawingBoard VI problems, their causes and their solutions.
Problem
Cause
Solution
*Frozen screen pointer
*
*
*
*
*
Screen pointer appears to
shake or jitter
Transducer is in Sleep Mode.
Menu Strip is in Configuration
Mode.
Tablet plugged into the
wrong serial port on the
computer.
Tablet not powered correctly.
Batteries low in transducer.
Software application setup
incorrectly.
Another device is connected
to a COM port that shares the
same IRQ as the tablet COM
port (
i.e.,
your tablet is
connected to COM1 IRQ4 and
your modem is connected to
COM3 IRQ4).
Tablet is set too close to the
screen monitor.
Press any button on the
transducer.
If the configuration light is
on, click on the Config/Exit
key on the Menu Strip.
Is the serial port being used
correctly identified in your
software application?
Check that the power cable is
installed correctly.
Replace the batteries in the
transducer.
Check that the tablet is
identified in your software
application.
Move one of the devices to
another COM port. Contact
your system manufacturer for
assistance in relocating the
device.
Move the tablet farther away
from the screen.
Summary of Contents for DrawingBoard VI
Page 17: ...DrawingBoard VI 17 Setting up format ...
Page 21: ...DrawingBoard VI 21 ...
Page 22: ...DrawingBoard VI 22 ...
Page 23: ...DrawingBoard VI 23 ...
