2 YEAR/2000HOUR ENGINE WARRANTY
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KUK Warranty 27/11/2013
GENERAL CONDITIONS
It should be noted that normal maintenance services such as belt or operational
adjustments and the supply of materials used in any such service, are not covered by
the terms of the Warranty.
In no event will the user be entitled to recover under this Warranty for incidental or
consequential damages, including, but not limited to inconvenience, rental or
replacement equipment, loss of profit or other commercial loss.
Only authorised Kubota Dealers can offer you the protection afforded by your Warranty
and where possible you should request the assistance of the original Supplier to carry
out repairs.
If, however you move to another area or your machine is working temporarily at some
distance from the Supplier from whom it was purchased, you are recommended to
obtain from the original Supplier the name and address of the Kubota Dealer nearest to
your location and ask for arrangements to be made for any Warranty repairs to be
carried out by them.
In the case of making a claim under this warranty, the procedure to adopt is as follows;
a) Notify the Kubota Dealer from whom you obtained the equipment within 24 hours of
failure or as soon as practicably possible. The product should not be used further if
other consequential damage could occur or if a safety concern exists.
b) Make the product available for inspection by a Dealer Technician.
c) Make all maintenance records or similar evidence available for inspection by the
Kubota Dealer to demonstrate that the product has been maintained correctly according
to the operator’s manual schedule
using the correct Kubota lubricant.
d) If the product/component has been dismantled or tampered with prior to the Dealer
technician’s inspection, warranty may be void.
e) Any replacement parts being claimed for must be genuine Kubota parts.
Please note that lubricant, fuel and coolant samples are frequently needed to determine
the cause of failure and therefore the machine should be presented with all the original
fluids and their levels unchanged and undiluted
If the failure is found to be the result of faulty manufacture or assembly the failed
components will be replaced entirely free of charge. Kubota Dealers are requested to
submit their warranty claim upon Kubota within 28 days and return any defective parts
and fluid samples immediately if requested.
In accordance with the Company policy of continuous improvements to its products,
alteration in specification may be made at any time without notice and the Company
shall not accept responsibility for any discrepancies which may occur between the
specification of its products and the description thereof in its publications.
