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Instruction Manual

52075869

© 2015 Greenlee Textron Inc.

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Summary of Contents for AirScout

Page 1: ...Instruction Manual 52075869 2015 Greenlee Textron Inc 5 15...

Page 2: ...iring Clients from a Master 12 Connecting AirScout to a Customer s Premises Equipment CPE 13 Locating a Client Device 13 Naming Client Devices 14 Naming a Master Device 15 Device Location Name 16 AIRS...

Page 3: ...tial in the use and maintenance of Greenlee tools and equipment This instruction manual and any markings on the tool provide information for avoiding hazards and unsafe practices related to the use of...

Page 4: ...will turn on red while at least one unit is charging The LED will turn on green when charging is complete Specifications Power input Carry case 11 to 15 VDC 2 5 A maximum AirScout Master Controller 3...

Page 5: ...stalled CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions This battery is not serviceable by the customer The lithium polyme...

Page 6: ...mful interference and This device must accept any interference including interference that may cause undesired operation EU Compliance Greenlee Textron Inc hereby declares that the AirScout kit is in...

Page 7: ...o each location Opportunities may additionally be presented for the installer to offer solutions to correct dead spots in the building such as repeaters power line extenders or wired access points Air...

Page 8: ...ces provides a client side view of the Wi Fi network simultaneously measuring signal quality congestion interference and application level performance throughout the entire premises to determine the c...

Page 9: ...municates with the master AirScout can simultaneously test a premises using one to 30 client devices providing needed coverage throughout the premises 1 2 3 4 5 6 1 Device Status LED 2 Power Status LE...

Page 10: ...g Charging can occur while the unit is on or off Device Status LED The device status LED is located on the left side of both master and client devices 1 White solid indicates the device is powering up...

Page 11: ...ed list Note During testing the AirScout master will temporarily disable its Wi Fi connection to the tablet If the tablet is in the presence of an alternate known Wi Fi network or a carrier Wi Fi hot...

Page 12: ...start the pairing process press the pairing button on the master device the left side device status LED begins blinking green to indicate pairing mode is active 3 While the master is in pairing mode...

Page 13: ...hough at least one manufacturer reverses the yellow and blue colors Using a Category 5E or better twisted pair patch cord connect the AirScout master Ethernet port to one of the CPE Ethernet ports Con...

Page 14: ...ick identification of a client lowers the time required to deploy AirScout in the premises 1 Using the AirScout mobile application press the selected virtual client while in the Parking Lot or while o...

Page 15: ...ich may be changed by the user 1 Using the AirScout mobile application press the virtual master to display the master device status 2 From the master device press Edit ASM300 3 Press the name field to...

Page 16: ...ices Using the AirScout mobile application drag the master or client onto a floor plan If the device location is not set the user will be prompted to enter a location Client location names are retaine...

Page 17: ...The AirScout solution works with Greenlee s Cloud Service providing an automated secure environment that links all of your AirScout test equipment results together centralizing captured data across y...

Page 18: ...nd more Testing Step 1 Entering Order Details and Customer Information Prior to testing it is important to accurately enter the work order details and customer information in order to associate result...

Page 19: ...nd the customer s equipment 1 Select the desired testing mode and press Continue 2 If Scan with customer gateway only or Scan with AirScout and customer gateway mode is chosen it is necessary to conne...

Page 20: ...ns for deploying devices in the premises 1 Select a floor type by pressing one of the floor types on the left side 2 Press Rotate 90 to orient the floor as desired 3 Press USE FLOOR PLAN to select 4 E...

Page 21: ...Floor to add an additional floor 6 Floors may be deleted prior to testing by pressing the trash can icon 7 A floor name may be changed by pressing the pen icon 8 Press the stacked floor icon to toggle...

Page 22: ...Keep the equipment and its antennas a short distance away from walls and items that are largely metallic e g televisions water tanks or appliances consider what may be on the other side of a wall Bew...

Page 23: ...o record the dead zone in the results and help educate the customer If the ASC300 loses radio contact prior to moving the virtual client onto a floor it will be necessary to re establish radio contact...

Page 24: ...tion 1 Press Start Test to begin the optimization test phase 2 The optimization phase concludes with recommendations for the optimal 2 4 GHz and 5 GHz channels and AP location Optimizing the channel a...

Page 25: ...remises equipment to the optimal location and floor can significantly improve network performance 7 Select YES to pause the AirScout mobile application and display the optimal location and floor allow...

Page 26: ...n AirScout validation results are displayed using multi dimensional heat maps providing an intuitive easy to understand method for visualizing results 1 At test completion AirScout displays the signal...

Page 27: ...27 3 Slide the 2 4 5 GHz switch to toggle between frequencies 4 Press a client on the multi dimensional heat map to display room performance metrics...

Page 28: ...rces 1 Selecting the correct 2 4 GHz and 5 GHz CPE channel is the most effective solution for minimizing congestion 2 Select a 2 4 GHz and 5 GHz CPE channel that is not in use by any other network It...

Page 29: ...Scout mobile application press the selected virtual client or master to display device status 2 To visualize AP information press Access Points The selected client or master will display all detected...

Page 30: ...client room performance metrics The user may add comments or re run the test Saving Results Press SAVE AND CLOSE JOB and follow the instructions to save results to the Greenlee Cloud Service Note AirS...

Page 31: ...r s experiences in Wi Fi delivered services The ASC QoE score provides an assessment of customer expectations for delivered services in each location within the premises providing quick identification...

Page 32: ...of 3 9 3 0 is obtained when Signal quality degradation is medium to minor permitting operation at a mid 802 11 MCS Index Congestion Medium to Minor Interference Medium to Minor Supported Simultaneous...

Page 33: ...peration or permitting operation at only the lowest 802 11 MCS Index Congestion Extreme Interference Extreme Supported Services minimum QoE 0 None QoE 0 Customer experience will be awful for all but t...

Page 34: ...lay recently saved reports 3 Press Search Reports to search the Greenlee Cloud Service for saved reports by work order number or by customer information Note AirScout requires a connection to Greenlee...

Page 35: ...are connected to the master ASC300 and ASM300 devices with the latest firmware will display a green diamond devices with out of date firmware will display a red diamond and devices that are not conne...

Page 36: ...complete 6 All ASC300 devices need to be at the same firmware version Use the firmware update process to bring all ASC300 devices to the same firmware version Note AirScout requires a connection to G...

Page 37: ...plication allows the user to change settings related to the Greenlee Cloud Server and Configurations 1 Press Settings located in the lower function bar 2 Press Cloud Server to view or change the Green...

Page 38: ...n Inc is a subsidiary of Textron Inc USA Tel 800 435 0786 Fax 800 451 2632 Canada Tel 800 435 0786 Fax 800 524 2853 International Tel 1 815 397 7070 Fax 1 815 397 9247 www greenlee com UK EMEA Greenle...

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