18
TESTING
AirScout provides a rapid and largely automated means of surveying an entire home or
small business for effective Wi-Fi service. AirScout works in parallel with your existing
workflow as much as possible. Once the test has been set up and started, you can get on
with other preparatory tasks while AirScout surveys the premises automatically. During
the testing phase AirScout optimizes settings and location of the customer’s premises
equipment, identifies and helps resolve issues affecting network performance (such as
signal quality, congestion and interference) and validates services (such as streaming
video, streaming audio, gaming and more).
Testing Step 1 – Entering Order Details and Customer Information
Prior to testing it is important to accurately enter the work order details and customer
information in order to associate results with the correct job order and customer for later
recall.
1. Enter the work order number, which is used by AirScout to recall results at a later time.
2. Enter the service level agreement (SLA) downstream, which is used by AirScout to
validate that Wi-Fi consumed bandwidth will not exceed the incoming bandwidth.
3. Enter the service level agreement (SLA) upstream, which can be used to validate that
Wi-Fi upstream bandwidth will not exceed the outgoing bandwidth.
4. Enter the access point type.
5. Enter the customer’s information, which is used by AirScout to associate the address
with the work order and may be used to recall results at a later time.
