GRASS VALLEY PROFILE XP PVS Series, System Manual

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Grass Valley Product Support
23 July 2004 Profile XP System Guide
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Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net .
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized support representative may be available in your country. To locate
the support representative for your country, visit the product support Web page on the
Grass Valley Web site.
Profile Users Group
You can connect with other Profile XP Media Platform users to ask questions or share
advice, tips, and hints. Send e-mail to
profile-users@thomson.net to join the community
and benefit from the experience of others.
United States (800) 547-8949 (Toll Free) France +33 (1) 34 20 77 77
Latin America (800) 547-8949 (Toll Free) Germany +49 6155 870 606
Eastern Europe +49 6155 870 606 Greece +33 (1) 34 20 77 77
Southern Europe +33 (1) 34 20 77 77 Hong Kong +852 2531 3058
Middle East +33 (1) 34 20 77 77 Italy +39 06 8720351
Australia +61 3 9721 3737 Netherlands +31 35 6238421
Belgium +32 2 3349031 Poland +49 6155 870 606
Brazil +55 11 5509 3440 Russia +49 6155 870 606
Canada (800) 547-8949 (Toll Free) Singapore +656379 1390
China +86 106615 9450 Spain + 34 91 512 03 50
Denmark +45 45968800 Sweden +46 87680705
Dubai + 971 4 299 64 40 Switzerland +41 (1) 487 80 02
Finland +35 9 68284600 UK +44 870 903 2022