Grand Design Imagine, Owner'S Manual

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Service & Warranty
aa. Exterior paint or finish which is warranted independently by the paint manufacturer and/or inde -
pendent applicator;
bb. DEFACING: scratches, dents, and rust on any surface of the RECREATIONAL VEHICLE; and
cc. EXCESS weight on the RECREATIONAL VEHICLE.
WARRANTOR’S OBLIGATIONS - HOW TO GET WARRANTY SERVICES
How Do You Get Service?
In no event shall repair or replacement for a defect be covered under this Warranty unless the repair
or replacement occurs at Warrantor’s facilities, or Warrantor’s designated repair shop or dealer. Upon
discovery of any defect covered by this Warranty, you must notify the authorized dealer from whom
you purchased the recreational vehicle. Following notification, the recreational vehicle must be taken
to the authorized dealer from whom you purchased it for inspection or another authorized dealer,
if authorized by Warrantor, or authorized repair shop as directed by Warrantor. Either that dealer or
repair shop or Warrantor will undertake appropriate corrective repairs in instances where the defect is
covered by this Warranty. Warrantor reserves the right to use or cause the use of alternative parts or
components having substantially equal or greater quality.
Warrantor will remedy defects in materials and workmanship covered under this Limited Warranty
under normal use and service caused by Warrantor in the RECREATIONAL VEHICLE ONLY of the
recreational vehicle. Warranty performance can only be obtained at Warrantor’s authorized dealers
and service representatives. All costs incurred in transporting this recreational vehicle for warranty
service shall be borne by purchaser unless otherwise approved in advance by Warrantor.
What are purchaser’s obligations?
The purchaser shall give notice to the Warrantor’s agent or dealer within Twenty (20) days after it is
or should have been discovered, and any action to enforce it shall be commenced not more than three
(3) months thereafter; otherwise the Purchaser will have waived any such defect and claim, and any
and all damages arising as a result thereof. The purchaser must perform reasonable and necessary
maintenance upon the recreational vehicle and use the recreational vehicle in accordance with the
manufacturer of the recreational vehicle’s and Warrantor’s directions and recommendations. Among
the other requirements under this Warranty, the Purchaser must also:
•Maintain the recreational vehicle in accordance with the maintenance requirements contained in the
Owner’s Manual;
•Make minor adjustments including (but limited to) doors, drawers, latches, regulators, controls,
mechanisms, etc. after 90 days of ownership;
•Maintain all exterior seals and sealant, which must be inspected every 6 months to assure there are
no gaps or voids, and correcting as necessary; and
•Return their vehicle to an authorized dealer for repairs.
If you believe that you have a claim under this Warranty, locate and contact your nearest authorized
Warrantor dealer to schedule an appointment. Be prepared to provide your vehicle serial number
(VIN), date of purchase, and a description of the issue or concern. If you cannot locate a dealer,
please go to the Warrantor’s web site or contact Warrantor directly for immediate assistance.