Grand Design Imagine, Owner'S Manual

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18
Service & Warranty
What types of things are excluded from the Warranty?
This Warranty does not cover:
a. Defects in any component parts or labor of the recreational vehicle which are not considered the
RECREATIONAL VEHICLE or which were not manufactured by Warrantor;
b. Defects in any items or labor which are covered by a separate warranty from the original manu-
facturer of any part that is used by Warrantor in the RECREATIONAL VEHICLE;
c. Deterioration due to normal wear, tear, and exposure;
d. Repairs or replacements made necessary by negligence, negligent use of, misuse of, abuse of,
loading the unit beyond its gross weight limitations, accidents, acts of God, modifications or alter -
ations in or to the RECREATIONAL VEHICLE by anyone, and failure to maintain or care for the
RECREATIONAL VEHICLE, and any and all matters which were not within the control of the War-
rantor;
e. Neglect of the recreational vehicle or any part of it;
f. Repairs or replacements made necessary by reason of a failure of the original retail consumer
purchaser or others to follow ordinary maintenance procedures as recommended by the Warrantor or
the manufacturer or dealer of the recreational vehicle;
g. Any defect caused in-transit to or from a dealer or to or from the consumer or by the consumer or
another;
h. Any defects in work, labor, materials or parts not actually manufactured by, performed by or
made by Warrantor;
i. Tires; Batteries; Optional Generators and certain Appliances & Electronic Entertainment Equip-
ment which is warranted separately by the respective component manufacturer.
j. Recreational vehicles purchased anywhere other than from an authorized Warrantor dealer;
k. Alterations, modifications or changes to the original design and build of the recreational vehicle;
l. Vehicles used for rental, business or disaster relief purposes;
m. Routine maintenance and adjustments;
n. Vehicles registered and used outside the U.S. and Canada;
o. Consequential/incidental expenses (damages) such as service calls, transportation, lodging, food,
fuel, etc. NOTE: Some states do not allow the exclusion of incidental or consequential damages, so
this exclusion may not apply to you;
p. Fading, yellowing or aging of exterior materials due to UV or sunlight or weather exposure;
q. Damage that has occurred as a result of misuse, abuse, neglect, or lack of maintenance;
r. Damage caused by unregulated water pressure, tank over-fill or plumbing system modifications
resulting in flooding of the vehicle;
s. Damage caused by unprotected electrical hook-ups (home or campground), power surges, light-
ning, circuit overload or electrical system modifications;
t. Damage caused by overloading or improper weight distribution;
u. Damage caused by improper ventilation resulting in excessive condensation which results in
water damage and/or mold or mildew;
v. Damage, fading or deterioration caused by prolonged exposure to natural elements;
w. Damage caused by infestation by insects or other animals;
x. Damage caused by the tow vehicle hitch, equalizer, stabilizer, electrical or brake controller sys-
tem;
y. Damage caused by the environment or weather, including, but not limited to, flooding, high
winds, acid rain, hail, lightning, high heat, extreme cold, etc.
z. Damage caused by road surface conditions, applications of salt or de-icing chemicals, gravel/
sand, ruts, holes, etc.;