10
Reporting Safety Defects
REPORTING SAFETY DEFECTS
United States
If you believe that your vehicle has a defect, which could
cause a crash or could cause injury or death, you should im-
mediately inform the National Highway Traffic Safety Adminis-
tration (NHTSA) in addition to notifying Grand Design RV.
If NHTSA receives similar complaints, it may open an inves-
tigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. How-
ever, NHTSA cannot become involved in individual problems
between you, your dealer, or Grand Design RV.
To contact NHTSA, you may either call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go
to
www.safercar.gov
; or write to:
NHTSA Headquarters
Attn: Administrator
1200 New Jersey Avenue, SE
Washington DC 20590
You can also obtain other information about motor vehicle
safety from
www.safercar.gov
.
Canada
If you believe that your vehicle has a defect, which could
cause a crash or could cause injury or death, you should
immediately contact the Transport Canada's Defect Investiga-
tions and Recalls Division, and Grand Design RV.
To contact Transport Canada, call 1-800-333-0510 toll-free
in Canada (or call 1-819-994-3328 if calling from the Gatin-
eau-Ottawa area or internationally); go to
www.tc.gc.ca
; or
write to:
Transport Canada
Defect Investigations and Recalls Division
330 Sparks Street
Ottawa ON K1A 0N5
Canada
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