Install the Red Lion
™
Crimson
®
3.0/3.1 Software
20
3A7639A
4.
Follow the PC software installation instructions.
NOTES:
•
Connecting the USB cable (23) to the Gateway
Assembly and your PC should automatically load
the proper drivers. Contact Graco Technical
Assistance to ensure the proper drivers are installed
for your PC if there are software installation
difficulties.
•
Graco provides preconfigured files of the data
variable mappings for the specific Graco system
connected to your Gateway Assembly. This
configuration may be sent by email or by purchasing
a preconfigured file on an SD Card. Follow the
communications manual for the specific Graco
system used.
•
If you’ve followed the instructions that came with
your target hardware, you will not yet have
connected the hardware to your PC. Now that you
have completed the Crimson 3.1 installation, you
may safely connect the device using a standard
USB cable. After some churning, Windows should
indicate that it has found the drivers for the new
hardware and that it is ready for operation. No
further user intervention should be required.
Registration
When you first run Crimson 3.1, you will be offered a
chance to register your software. While registration is
optional, we strongly recommend that you take the
opportunity to provide us with your contact details so
that we can keep you informed about updates to
Crimson 3.1 and the associated products. Since
registration requires an Internet connection, you may
skip the process if you do not have such a connection
available. Crimson 3.1 will periodically remind you if you
are running an unregistered copy of the software.
Checking for Updates
If you have an Internet connection, you can use the
Check for Update command in the Help menu to scan
Red Lion’s website for a new version of Crimson 3.1. If a
later version than the one you are using is found,
Crimson will ask if it should download the upgrade and
update your software automatically. You may also
manually download the upgrade from Red Lion’s
website by visiting the Downloads page within the
Support section.
Troubleshooting
If you connected the target Red Lion Gateway to your
PC before installing Crimson, it is possible that an
aborted installation has made it impossible for you to
install the drivers correctly. To check for this, open the
Windows Device Manager by finding the My Computer
icon, right-clicking and selecting the Manage command.
The exact process for getting to this point will vary from
one operating system to another, but the basic idea is
the same: Find the My Computer icon, either on the
desktop or on your start menu, right-click it and select
Manage. If that doesn’t work, select the System option
from the Control Panel, and activate the Device
Manager from the Hardware tab.
If you have a problem with your USB drivers, you will
see a yellow icon carrying an exclamation point under
the Universal Serial Bus controllers category. The name
of the icon may be HMI or Loader or something similar.
To fix the problem, right-click on the broken device and
select Uninstall from the menu.
After asking for confirmation, Windows will remove the
device from your system. You can now power the
Crimson 3.1 target device off. After a couple of seconds,
reapply power and Windows will start the driver
installation process once again.
As mentioned above, Crimson 3.1 actually uses distinct
device drivers for the boot loader and for the Crimson
runtime. You may have to repeat this repair process for
each driver, although it is unlikely that things got beyond
the boot loader if that install failed.
LEDs
LEDs
Description
STS
Status LED indicates condition of the
Gateway Assembly.
TX/RX
Transmit/Receive LEDs show serial activity.
Ethernet
Link and activity LEDs.
CF
CompactFlash LED indicates card status
and read/write activity