28
WARRANTEE
PROCEDURE Of GUARANTEE
IMPORTANT NOTICE
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Financial reimbursement is excluded,
replaced parts remain the property of
the GRABNER company. Rights from
this guarantee are not transferable to
third party.
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In the event, that the rig, or part thereof
has been returned under claim of gu-
arantee, and under examination found
not to qualify as a case under guaran-
tee, a written quotation of repair cost
will be issued for repair against charge
of payment.
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GRABNER GMBH accept no liability
for subsequent damage (cost of repair
at the place of vacation, recovering-
towing costs, loss of objects, ..)
In the event of a justified mater of guarantee,
proceed as following:
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Deliver the sailing rig or the respective
part thereof to your boat dealer (where
you purchased the equipment).
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Present the ORIGINAL INVOICE to your
dealer.
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Explain the damage to the dealer - best
in writing. Your dealer will then attend to
the other stages of the procedure.
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If you choose to send the rig direct to
the GRABNER company, attach a copy
of your PURCHASE INVOICE and a de-
tailed description of the defect.
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If the claim under guarantee is accepted,
the GRABNER company will accept the
cost of transport and return between the
dealer and the factory - but not between
yourself and the dealer. The consignor
is obliged to choose the most economic
mode of transport.
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The GRABNER company reserves the
right to reject unjustified and unreasona-
ble transport cost claims, and debit same
if applicable.
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Repair of the sailing rig
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If proper repair is not possible, - the rig
or the relevant parts thereof will be ex-
changed, by components of equal repla-
cement value.
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Return of the sailing rig for reimburse-
ment or credit is NOT possible.
Repair of replacement of the parts
is a matter for the GRABNER company to
decide.
under prevailing law - 2 years
JUSTIfIED ACCEPTED CLAIMS UNDER
GUARANTEE SHALL BE TREATED By
THE GRABNER COMPANy AS fOL-
LOWING
GRABNER GMBH
A-3350 HAAG
Weistracherstraße 11
Tel: ++43(0)7434-42251
Fax: ++43(0)7434-42251-66
e-mail: [email protected]
www.grabner.com
Subject to change, errors and misprints
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