Limited Manufacturers Warranty
Gorilla Playsets® (“Gorilla”) warrants its play sets to be free from defects in
workmanship and materials, under normal use and conditions at its original installation,
for 10 years for structural wood components and for one year for all other components
(e.g., hardware, plastics, tarps, rope ladder, etc.)
Cosmetic defects or natural defects of wood (e.g., warping, seasonal checking or
cracking, knots, or knot holes, etc.) that do not affect the structural integrity of the
product are not covered by this warranty. Defects that develop because the product is
exposed to extreme climate conditions, or that develop as a result of faulty or improper
installation of the product, are not covered by this warranty. Fading or discoloration of
any part or accessory, cracks in plastic components, surface rust on hardware, and
chips on powder coated materials are not considered defects in material as long as they
do not affect the functionality or structural integrity of the part or component.
It is the owner’s responsibility to properly maintain the play set. Instructions for proper
maintenance can be found on Gorilla’s website. Imperfections or defects that develop
because of a failure to properly maintain the play set are not covered by this warranty.
Gorilla will repair or, at its discretion, replace any part within the stated warranty period
that is defective in workmanship or materials. This decision is subject to verification
of the defect, which, at Gorilla’s discretion, may be accomplished by submitting
photographs or by delivery of the defective part to Gorilla. Any warranty claim must
include proof of purchase, including the date of purchase.
This warranty is valid only if the product is used for the purpose for which it was d
signed and installed at a residential, single-family dwelling. This warranty is void if
the product is put to commercial or institutional use. This warranty does not cover (a)
products that have been damaged by acts of God, negligence, misuse, or accident, or
that have been modified or repaired by unauthorized persons; (b) the cost of labor; or
(c) the cost of shipping the product, any part, or any replacement product or part.
GORILLA DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF
ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. GORILLA WILL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES. This warranty is valid only in the United States
of America, is nontransferable and does not extend to the owners of the product
subsequent to the original purchaser, and only applies to the product as originally
installed (in other words, installing the product and then later disassembling and
reinstalling the product at the same or another location voids the warranty). Some states
do not allow limitations on implied warranties or exclusion of incidental or consequential
damages, so these restrictions may not be applicable to you. This warranty gives you
specific legal rights. You may also have other rights which vary from state to state.
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