36
TROUBLESHOOTING
Please check below if there is a problem with the player. If the problem is not
listed below please call the Goodmans Product Information Helpline:
0870 873 0080
Symptom
Check and Action
No Power
1. Check the power cord has been properly connected to the wall outlet
2. Check the main power on the rear of the unit has been switched on
Do not play
1.
No disc inserted, load a disc
2.
Disc has been loaded upside down. Insert the disc with the label side up
3.
Disc’s region code does not match the region code of the unit
4.
Disc is incorrect type and cannot be played
5.
Disc is damaged or dirty, clean the disc or try another disc
6.
There may be condensation inside the unit. Remove the disc and leave the unit
on for one or two hours.
No Picture
1. Check the TV set is turned on, and the correct AV channel has been selected
2. Check the system connections are secure and correct
3. Check that the connection cables are not damaged
4. Clean the disc
Picture noise /
distorted
1. Disc is dirty or damaged. Clean the disc or try another disc
2. Check that the colour system(PAL/NTSC) matches the colour system of the TV
3. Do not connect the DVD through a Video player as the copyright protection
system in the player may make some DVD un-viewable
Picture not full
screen
1. Select the screen format. Enter SETUP MENU
(TV DISPLAY)
2. Select the screen format from DVD disc menu (DVD dependant)
Cannot SKIP or
SEARCH
1. Some discs are programmed that do not allow users to SKIP or SEARCH
forward at some sections, especially at the beginning WARNING and
COPYRIGHT sections
2. SKIP cannot be used on a disc with only one chapter
No sound or
Sound output
not complete
1. Check the TV and/or amplifier is turned on and setup correctly
2. Check the connections to the TV and/or amplifier system are secure and
correct
3. Press AUDIO button select a different audio track of the disc
4. Check if the MUTE function is activated on the DVD player, TV or amplifier
5. Check that the SPDIF OUTPUT has be set to match the settings specified in
the amplifier’s manual (if connected).
NOTE: There will be no sound output during REVERSE PLAY / PAUSE / STEP /
SLOW / SEARCH. This is normal and does not indicate a fault
Summary of Contents for Gdvd161dx
Page 3: ...3 Important Safeguards ...
Page 13: ...13 3 REMOTE CONTROL ...
