5000 Series User’s Manual
GEK-99044
7-6
TABLE 7-1
Soft Fault Displays (Continued)
No Ribbon
Ribbon cartridge is missing,
installed incorrectly, or damaged.
Install Ribbon. See “Installing
Ribbon” in Chapter 2.
Ribbon Jam
Ribbon has stopped moving.
1.
Remove the ribbon cartridge.
2.
Clean the ribbon motion
sensor.
3.
Inspect and reinstall the
ribbon cartridge.
Press the
CLEAR
pushbutton to
clear the fault.
Ribbon Weld
A specified amount of time has
passed without detecting the
ribbon weld passing. The ribbon
may be jammed or broken.
Check the ribbon. If necessary,
replace ribbon. See “ Replacing
Ribbon” in Chapter 2.
Ribbon Weld Pass
The ribbon weld is passing by the
actuators while the printer is
suspended.
Press the
Clear
pushbutton to
clear the fault.
Striker Bar Open
Print gap wheel turned to the
OPEN
position.
Adjust for proper paper gap.