122
Appendix
Gigaset S675 IP / ALGERIAN eng / A31008-M1915-A751-1-3T19 / appendix.fm / 27.10.08
Ve
rsion 4, 16.09.2005
You cannot make calls via VoIP.
The display
shows
IP configuration error: xxx
or
VoIP con-
fig.error: xxx
(xxx = VoIP status code).
You are trying to make a call via a VoIP connec-
tion that is not properly configured.
¥
Start the Web configurator and check the
settings. Possible status codes and their
meanings are listed on page 123.
The phone does not dial an entered number.
The display shows
Not possible!
.
The number may be blocked (dial rule).
¥
Open the
Dialling Plans
Web page of the
Web configurator and delete or deactivate
the block if necessary.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached.
Send a ping command, e.g. from your PC,
to the phone (ping
s
<local IP address of
the phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the
NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 100).
No firmware update or VoIP profile down-
load is carried out.
1. If
Currently not possible!
is displayed, the VoIP
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If
File corrupted!
is displayed, the firmware or
profile file may be invalid.
¥
Please only use firmware and down-
loads that are made available on the pre-
configured Gigaset server (page 116) or
at www.gigaset.com/customercare.
3. If
Server not accessible!
is displayed, the
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 116). Correct the
address. If necessary, reset the base sta-
tion.
4. If
Transmission Error
XXX
is displayed, an
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If
Check IP settings!
is displayed, your phone
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.
You cannot listen to or control a network
mailbox.
VoIP:
Your VoIP provider does not support the type of
DTMF signalling set up on your phone.
¥
Ask your VoIP provider which signalling it
supports and change the settings on your
phone (page 107) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.
