English
9
WARRANTY
This product is designed using the most modern digital technology and under very strict quality control
and testing guidelines. If however, you feel this product is not performing as it should, please contact us:
[email protected]
We will do our best to resolve your concerns. If the product needs repair or replacement, make sure to
keep your receipt/invoice, as that will need to be sent back along with the package and prepaid to GIANDEL.
Except as noted above, GIANDEL makes no warranty of any kind, express or implied, including without
limitation the implied warranties of merchantability and fitness for a particular purpose. In no event shall
GIANDEL be liable for indirect, special or consequential damages. This warranty only applies to GIANDEL
branded products. All other name brand products are warranted by and according to their respective
manufacturer. Please do not attempt to return non-GIANDEL branded products to us.
The following situations will void warranty:
1. The box is distorted, damaged or changed, and interior parts damaged because of an exterior hit or drop
not reported at time of delivery.
2. Connect the DC power incorrectly reversing the polarity.
3. Dismantled or repaired the unit by an unauthorized person.
4. The unit was damaged by incorrect installation or operating method.
Welcome to use GIANDEL power inverter. If you have any query during using our
inverter, please contact our service team by email:
● Reduce the load power, or turn on the appliance first,
then turn on the inverter.
● Choose a bigger inverter
● Change a bigger battery and ensure fully charged.
1. Load power is too large. Or the actual
power of the appliance exceeds nominal
power.
2. The starting power is larger than rated
power (especially for appliances with
motor)
3. Battery is too small.
● Don't need the tester to do the Grounding Test.
● Refer to the manual to do the Grounding
This is because it is not connected to a"
true Earth ground ", meaning it is not
connected to a metal rod stuck in the Earth.
it would be impossible to do so in a boat or
car while moving. The power inverter DOES
NOT and cannot create a true Earth ground
on its own.
Problem
Reason
Solutions
Cannot drive the load?
Tester indicated
"Open Ground"?
Got 40V or so while
testing inverter's
ground wire and
zero line?
The main reason is that ths instantaneous
current is too large, which leads to the
detection of low voltage and trigger
under-voltage alarm.
Starting alarm ?
Please restart the inverter several times.
This is normal, there is no current leakage.
This voltage has no meaning, zero line can
be ground.
If the unit still doesn't work normally after using all the methods above, it maybe the
internal faults of the circuit. Please contact us after service.
WARNING:
REVERSE CONNECTED THE CABLES WILL DAMAGE THE INVERTER AND
AVOID YOUR WARRANTY!