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25

2581 FlowtraMag

®

 Meter 

Troubleshooting

Symptom

Possible Cause

Solution

Measurement 
inaccurate

1. Improper 

calibration.

2.  Sensor fault as indicated by the 

Red LED. 

3.  

Media conductivity is lower than 
20 

μ

S/cm.

1.  

Use the GF Con

fi

 g Tool App or 0252 

Con

fi

 guration Tool to reset 

fl

 ow and/or zero 

calibration. If user intends to calibrate using 
installed reference, proceed with zero and/or one 
point 

fl

 ow calibration.

2.  

Cycle power, make sure there is no excessive 
electrical noise interference. If Red LED stays 
on, contact Technical Support.

3.  

Check application and make sure the 
conductivity is above the speci

fi

 ed 20 

μ

S/cm.

User cannot 
communicate
using the 0252 
Tool

1.  

There is no digital (S

3

L) 

communication. 

2.  The digital (S

3

L) wiring is improper.

1. Select 

S

3

L from GF Con

fi

 g Tool or 0252 

Con

fi

 guration Tool.

2.  Check wiring as per manual.

User cannot 
communicate
using the 
Bluetooth

®

1.  

The GF Con

fi

 g Tool App is not 

installed properly.

2.  

The GF Con

fi

 g Tool App has not 

been identi

fi

 ed properly. 

3.  The GF Con

fi

 g Tool App does 

not connect.

1.  Check the Bluetooth

®

 white light to be on.

2.  Use the GF Con

fi

 g Tool App to identify the 

FlowtraMag to connect to (use elimination 
method if more Bluetooth

®

 units present.) 

Record the FlowtraMag's IDs, or delete 
unused sensors.

3.  Restart GF Con

fi

 g Tool App.

4 to 20 mA 
output is 
incorrect

1.  The 4 to 20 mA in the 2581 

FlowtraMag is not scaled properly. 
The Instrument used with the 
FlowtraMag has the 4 to 20 mA 
input not matching the 2581 
FlowtraMag.

2.  The setting and/or wiring for active / 

passive 4 to 20 mA is 
done incorrectly.

3. Defective 

hardware.

1.  Scale the current output in the 2581 FlowtraMag 

correctly using the GF Con

fi

 g Tool App or the 

0252 Con

fi

 guration Tool.

2.  Change the Instrument scaling to match 

the 2581 FlowtraMag.

3.  For active AO, select ACTIVE from the 

GF Con

fi

 g Tool or 0252 Con

fi

 guration Tool. 

In this case, current output connects directly to 
AO 4 to 20 mA connector with correct polarity, 
see wiring in the 2581 FlowtraMag manual. 
For passive AO, select PASSIVE from the 
GF con

fi

 g Tool or 0252 Con

fi

 guration Tool. 

Wiring is done from AO 4 to 20 mA connector 
using the loop power, as indicated in the 2581 
FlowtraMag manual wiring diagram.

4.  If the Green LED bar, % output indicates 

correctly the % 

fl

 ow and the current output is not 

working properly, 

fi

 rst check AO selection in GF 

Con

fi

 g Tool or 0252 Con

fi

 guration Tool. If AO 

selection is correct, call Technical Support.

Current Output 
at 3.6 mA or 
22 mA

There is an error condition in 
the 2581 FlowtraMag. 

Check status LED and follow existing guideline for 
troubleshooting.

Summary of Contents for FlowtraMag GF 2581

Page 1: ...f reading accuracy Partially filled pipe detection status indicator Visual LED indicators make sensor status clear and easy to read Reverse flow direction configurable with 0252 Configuration Tool or...

Page 2: ...1 Depressurize and vent system prior to installation or removal 2 Confirm chemical compatibility before use 3 DO NOT exceed maximum temperature or pressure specs 4 ALWAYS wear safety goggles or face...

Page 3: ...ator Digital S3 L Output Digital S3 L 4 5 to 5 5 VDC Serial ASCII TTL level 9600 bps The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by...

Page 4: ...n 1 41 in 2X 0 22 in 3 91 in 5 46 in 9 82 in 7 86 0 062 in 199 6 1 6 mm 213 7 1 8 mm Pipe Cutout dimension 2X 28 8 mm 25 5 mm 35 8 mm 2X 5 5 mm 99 2 mm 249 4 mm 138 7 mm 3 91 in 9 82 in 5 46 in 2X 0 2...

Page 5: ...G ASTM and Metric pipe cutout dimensions are di erent DN80 Flange bolt kits and gaskets not shown Sold separately DN100 Flange bolt kits and gaskets not shown Sold separately 3 91 in 10 90 0 125 in 9...

Page 6: ...the 12 o clock position OK Recommended OK Vertical flow is OK IF the pipe remains FULL at all times DO NOT HANDLE BY THE SENSOR HEAD Always handle FlowtraMag Meters by the union nuts or flanges NOT t...

Page 7: ...nts 2 Select appropriate Metric or ASTM union end for installation 3 Install sensor with flow arrow pointing in the direction of flow Note Gland fittings should point upstream of flow 2581 FlowtraMag...

Page 8: ...440 713 FKM Profile Flange Gasket Metric 2 DN100 Metric Bolt Pattern Components Note Use M16 bolts Sold Separately Part Number Description Qty Req d 721 790 114 DN100 Flange Adapter PVC U Metric Use b...

Page 9: ...ronments connect the power cable shield drain wire to a clean low impedance earth ground If there is a single power supply for all 2581 FlowtraMag system components Instruments PLCs and VFDs route sig...

Page 10: ...g Tool App Default Configurations Wiring Configuration Continued DN25 1 in DN40 1 5 in DN50 2 in DN80 3 in DN100 4 in Units GPM GPM GPM GPM GPM Totalizer Units Gallons Gallons Gallons Gallons Gallons...

Page 11: ...ERED Signet Flow Instruments CAUTION Turn o Power before Wiring DO NOT REMOVE Seal Warranty void if seal is broken or removed WARRANTY VOID IF REMOVED Black Red Shield EMC enhancement 24 VDC 1A min Po...

Page 12: ...OR S3L Input 2 S3L Input 1 Frequency 1 S3 L 2 Ground White Data Red Output cable Black Brown Shield Blue not used Not used OR OR 2581 Ground White Data Red Output cable Black Brown Shield Blue not us...

Page 13: ...ual for Frequency wiring and programing instructions Wiring with Digital S3 L Output PWR 9900 Power Input LOOP LOOP PWR 9900 S3 L Terminal DATA GND V SHLD 9900 Transmitter S3L Freq 24 VDC 1A min Power...

Page 14: ...rn to home screen and look for App icon click the blue GF Config Tool icon 3 Continue to Sensor Setup Section next page Bluetooth App Setup Steps Android version Download the GF Configuration Tool App...

Page 15: ...ear Settings example shows Menu Android version Version 8 or newer When the 2581 FlowtraMag is in operation when in close proximity to the 2581 FlowtraMag less than 20 ft open the GF Config Tool App t...

Page 16: ...ly logs current screen view in real time when connected to the app App Configuration Monitor and Real Time Log Monitoring flow and totalizer Live Logging while connected to mobile tablet device set 1...

Page 17: ...saved settings configuration file See Save function above NOTE The file must be a GF Config Tool App settings configuration file The software will verify whether the user selected file is the correct...

Page 18: ...tal S3 L and Frequency and or 4 to 20 Active or Passive use the GF Config Tool App On the loop screen use the drop down to select digital S3 L or Freq and or Active or Passive 4 to 20 mA Press WRITE a...

Page 19: ...cable Black Brown Shield Blue not used Not used Ground White Data Red Bluetooth set to S L iOS device with home button Double click the home button Find the minimized app and swipe up to close the app...

Page 20: ...o tools that are designed to work around these deficiencies The Averaging and the Sensitivity features should be studied before making adjustments Averaging Time in Seconds Factory set Low Set the tim...

Page 21: ...tivity Low Flow Cut O and Direction of the Flow drop down menu 4 If the user has any correction or change you must Write the information to device then click Read device again 1 2 This is an outline F...

Page 22: ...on or change you must Write the information to device then click Read device again 5 The Loop tab select or confirm your 4 to 20 mA set point set your current alarm condition and type of output mode I...

Page 23: ...Tool 7 8 8 The Calibration tab allows custom calibration via method of rate volumetric zero flow calibration and reset flow calibration 7 The Monitor tab can graph or log the information to your local...

Page 24: ...0252 Configuration Tool 2 Check wiring Use the wiring diagram picture in the 2581 FlowtraMag manual Frequency Digital or Current Output is Erratic 1 Electrical Noise interference with the flow measure...

Page 25: ...th units present Record the FlowtraMag s IDs or delete unused sensors 3 Restart GF Config Tool App 4 to 20 mA output is incorrect 1 The 4 to 20 mA in the 2581 FlowtraMag is not scaled properly The Ins...

Page 26: ...Notes...

Page 27: ...aMag PVC Hastelloy C FKM O Ring Flange DN80 3 in 3 2581 PH04 101 159 001 979 FlowtraMag PVC Hastelloy C FKM O Ring Flange DN100 4 in 3 2581 PT01 102 159 001 980 FlowtraMag PVC Titanium EPDM O Ring Uni...

Page 28: ...2581 PX02 10X Accessories 857 375 020 857 375 020 PVC 80 Type 375 Union FKM SxS 2 in ASTM 1220 0331 159 812 041 2 225X 210 FKM O RING RMS1071 2 in 2 required per unit 897 375 020 897 375 020 PVC 80 T...

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