25
2581 FlowtraMag
®
Meter
Troubleshooting
Symptom
Possible Cause
Solution
Measurement
inaccurate
1. Improper
calibration.
2. Sensor fault as indicated by the
Red LED.
3.
Media conductivity is lower than
20
μ
S/cm.
1.
Use the GF Con
fi
g Tool App or 0252
Con
fi
guration Tool to reset
fl
ow and/or zero
calibration. If user intends to calibrate using
installed reference, proceed with zero and/or one
point
fl
ow calibration.
2.
Cycle power, make sure there is no excessive
electrical noise interference. If Red LED stays
on, contact Technical Support.
3.
Check application and make sure the
conductivity is above the speci
fi
ed 20
μ
S/cm.
User cannot
communicate
using the 0252
Tool
1.
There is no digital (S
3
L)
communication.
2. The digital (S
3
L) wiring is improper.
1. Select
S
3
L from GF Con
fi
g Tool or 0252
Con
fi
guration Tool.
2. Check wiring as per manual.
User cannot
communicate
using the
Bluetooth
®
1.
The GF Con
fi
g Tool App is not
installed properly.
2.
The GF Con
fi
g Tool App has not
been identi
fi
ed properly.
3. The GF Con
fi
g Tool App does
not connect.
1. Check the Bluetooth
®
white light to be on.
2. Use the GF Con
fi
g Tool App to identify the
FlowtraMag to connect to (use elimination
method if more Bluetooth
®
units present.)
Record the FlowtraMag's IDs, or delete
unused sensors.
3. Restart GF Con
fi
g Tool App.
4 to 20 mA
output is
incorrect
1. The 4 to 20 mA in the 2581
FlowtraMag is not scaled properly.
The Instrument used with the
FlowtraMag has the 4 to 20 mA
input not matching the 2581
FlowtraMag.
2. The setting and/or wiring for active /
passive 4 to 20 mA is
done incorrectly.
3. Defective
hardware.
1. Scale the current output in the 2581 FlowtraMag
correctly using the GF Con
fi
g Tool App or the
0252 Con
fi
guration Tool.
2. Change the Instrument scaling to match
the 2581 FlowtraMag.
3. For active AO, select ACTIVE from the
GF Con
fi
g Tool or 0252 Con
fi
guration Tool.
In this case, current output connects directly to
AO 4 to 20 mA connector with correct polarity,
see wiring in the 2581 FlowtraMag manual.
For passive AO, select PASSIVE from the
GF con
fi
g Tool or 0252 Con
fi
guration Tool.
Wiring is done from AO 4 to 20 mA connector
using the loop power, as indicated in the 2581
FlowtraMag manual wiring diagram.
4. If the Green LED bar, % output indicates
correctly the %
fl
ow and the current output is not
working properly,
fi
rst check AO selection in GF
Con
fi
g Tool or 0252 Con
fi
guration Tool. If AO
selection is correct, call Technical Support.
Current Output
at 3.6 mA or
22 mA
There is an error condition in
the 2581 FlowtraMag.
Check status LED and follow existing guideline for
troubleshooting.
Summary of Contents for FlowtraMag GF 2581
Page 26: ...Notes...