TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Finish on grill plate has
cut marks.
Metal utensils have been
used.
Always use heatproof plastic,
nylon or wood utensils to
avoid scratching nonstick
surface of grill plate. Never
use metal skewers, tongs,
forks or knives.
Grill marks on food are
very light.
Grill was not fully
preheated before use.
Always preheat grill at
least 5 minutes before
cooking any foods.
There is food buildup on
grill plate.
Grill was not properly
cleaned after use.
Use nylon scrubbing pad
and hot, soapy water to
clean grill plate. Do not use
steel wool scrubbing pads
or abrasive cleaners to
clean grill.
Food is dry and burnt.
Food is overcooked.
Use GRILLING CHART as
a guide and check food
at lowest time stated on
chart.
Grill does not turn on.
Grill is not plugged in.
Check to be sure appliance
is plugged into working
outlet.
Grill plate has white
spots on it.
The water from cleaning
has dried on the surface
of the grill plates.
Dry grill plates immediately
after washing.
SUGGESTED GRILLING CHART
Use these suggested cooking times purely as a guide. They’re for fresh or fully
defrosted food. When cooking frozen foods, add 2-3 minutes for seafood, and
3-6 minutes for meat and poultry, depending on the thickness and density of
the food. Cooking time will depend upon thickness and cut being used. Check
food is cooked through before serving. If in doubt, cook it a bit more. Cook meat,
poultry, and any derivatives (mince, burgers, etc.) till the juices run clear. Use a
cooking thermometer as a test for doneness. If the food needs longer cooking,
check periodically to avoid overcooking the food. Cook fish till the flesh is opaque
throughout. When cooking pre-packed foods, follow any guidelines on the
package or label.
