General Dynamics Gobook XR-1 Manual Download

Page: 88 / 95

Hard Disk

The hard disk will not spin up so the computer can’t boot up

Keyboard and Mouse Troubleshooting

Something unexpected happens when I press a key

Incorrect characters appear on the screen when I press certain keys

I have difficulty double-clicking the mouse fast enough

Modem Troubleshooting

The modem doesn’t work

The modem doesn’t dial a number

The modem dials and receives an answer but does not establish a connection

Miscellaneous Troubleshooting

GoBook

XR-1 Help

72_0130_001
2006-07-10

GoBook

XR-1 Help

72_0130_001
2006-07-10

GoBook

XR-1 Help

72_0130_001
2006-07-10

GoBook

XR-1 Help

Page 88 of 92

GoBook XR-1 Help

8/3/2006

file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh2D1C.htm

Summary of Contents for Gobook XR-1

Page 1: ...System topics If you have suggestions for how we may improve this document please see Documentation Feedback Unpacking Your System Inside your packaging you will find Standard Parts Standard Features...

Page 2: ...ill not turn on make sure the electrical outlet you are using works z Check to make sure the battery is installed and charged properly z If the battery does not begin charging perform the following 1...

Page 3: ...your warranty For system decontamination recommendations please contact your service technician z Slots and openings in the computer case are for ventilation purposes Do not block or cover these open...

Page 4: ...ersonnel z Unplug this product from the wall outlet and refer servicing to authorized service personnel under the following conditions When the power cord or plug is damaged or frayed If the product d...

Page 5: ...Li Ion battery packs with your computer and replace the battery pack only with the approved part z Do not abuse deliberately pierce or subject the battery pack to excessive impact z Immediately discon...

Page 6: ...g your name on your equipment z Install antivirus software z Consider using a lock For added security consider purchasing a computer lock to put into the Security Slot on the back edge of your compute...

Page 7: ...computer system designed for the demanding environment of the mobile worker It is a superior work tool for collecting managing and communicating information in the field This section describes the ex...

Page 8: ...ecurity uses 5 Touchpad Buttons Use like the buttons on a mouse 6 Internal Microphone Integrated weatherized microphone can be used with various software applications that require audio input 7 Touchp...

Page 9: ...odem It can transmit data using the 56 Kbps V 90 or V 92 protocol and send and receive faxes at 14 4 Kbps NOTE In some countries local regulations may not permit the use of the fax modem designed for...

Page 10: ...Handle Mount The front handle mount located on both sides of the computer is used with an optional front handle 2 Three 2 0 USB Ports Connects to USB devices e g USB digital camera 3 Serial Port Conne...

Page 11: ...DEAC gives you the ability to switch the internal WLAN and CRMA to an external antenna to gain better performance when you are in a vehicle 2 CRMA Express Module Upgradeable WWAN radio module optiona...

Page 12: ...attery Release Latches Slide these toward the center of the unit to release the battery 2 Cooling Fan Intake Air intake for fan Do NOT block this area 3 Security Slot The Security Slot can be used wit...

Page 13: ...ample press Shift 8 to type an asterisk even when the Caps Lock key is activated The Caps Lock LED lights when the keyboard is in Caps Lock mode Ctrl The Ctrl control key works with other keys to perf...

Page 14: ...e Fn key before pressing the other key in the key combination spacebar Use the spacebar to enter a space and move the cursor one character to the right Tab The Tab key moves the cursor to the next tab...

Page 15: ...rightness if you have the optional EL keyboard Fn F5Keyboard Backlight Brightness Up Increases the keyboard backlight brightness if you have the optional EL keyboard Fn F6Display Brightness Down Decre...

Page 16: ...acters located on the upper portion of the keyboard For example press Shift 8 to type an asterisk even when the Caps Lock key is activated The Caps Lock LED lights when the keyboard is in Caps Lock mo...

Page 17: ...Logo Key Start button Combinations with this key perform special functions Below are a few examples TAB Activates next Taskbar button E Opens My Computer in Windows Explorer M Minimizes all Windows S...

Page 18: ...ll Radios on or off 1 Slide the radio switch to the left to power off all radio devices airplane mode 2 Slide the radio switch to the right to turn radio power on Application Launch Button The applica...

Page 19: ...with the computer The Colorvue Transmissive display technology uses a built in backlight for easy reading in most ambient light conditions The backlight remains on whenever the display is on The tran...

Page 20: ...crease display brightness Automatic Dim Feature To save battery power your computer automatically dims the display when the computer is not attached to external power NOTE You may still manually adjus...

Page 21: ...The computer s crisp display and multimedia capabilities are great for viewing movies or giving presentations If you prefer you can also connect an external monitor This computer supports simultaneous...

Page 22: ...me your computer when you open the display To Close the Display To close the display lid fold it down gently until the display lid latch clicks into place To Change the power management settings for t...

Page 23: ...impact display brightness It does not require user intervention LED Status Indicators The activity indicators located above the keyboard and in the display hinge light up when a particular function o...

Page 24: ...are OFF Icon Function LED Description 3 Power Lit Power is ON Flashing Suspend to RAM 4 Battery Lit Battery charging Flashing Low Battery LED off No battery battery fully charged will always be OFF wi...

Page 25: ...easily accessible by moving either your left or right thumb off the space bar and onto the touchpad Communication 7 WLAN Communication Lit Wireless LAN Bluetooth and or GPS radio s are on 8 Media Bay...

Page 26: ...to the desired location 4 Release the button or lift your finger to finish dragging Touchpad Precautions The touchpad is a sensitive device If not properly cared for it can be easily damaged Please t...

Page 27: ...ide the Windows volume control applet If your volume is too low or too high after setting the volume in the applet adjust the volume with the function keys The PC Card Slot Use the PC card slot locate...

Page 28: ...y be inserted with power on while others require that the computer be turned off To Remove a PC Card 1 If a PC Card is in use you must shut down the PC Card before removing it 2 Double click the Safel...

Page 29: ...uch as file copying or deletion is using the card 2 Press the card further into the slot to release the card You will hear a click 3 Remove the card Media Storage Your computer comes with the followin...

Page 30: ...rive 1 You should print these instructions before continuing They will not be available after you shut down the computer in step two 2 Shut down the computer and remove power 3 Remove the battery see...

Page 31: ...mputer is turned on or is in an operational state If the temperature is below 5 C when booting or resuming you will see the message Warming internal hard drive Please wait The unit will continue booti...

Page 32: ...ar 4 Select the Media Bay device then select Stop 5 Wait for the safe to remove hardware message then click OK 6 Turn your computer over so you are looking at the bottom 7 If installed remove the scre...

Page 33: ...rom the slot CAUTION When the computer is reading from a DVD or CD the Optical Disk Drive LED will flash on Do not attempt to remove a disk while this light is active Precautions for Handling DVDs and...

Page 34: ...Smart Card slot stealth mode and Trusted Platform Module TPM Security Slot A security slot located on the back edge of the computer lets you connect a Kensington compatible computer security lock You...

Page 35: ...e optional fingerprint scanner was present during initial user setup you should have the Install Finger Print Software link on your desktop Click this link and follow the instructions to install the s...

Page 36: ...3 USB 2 0 USB Peripherals such as a mouse printer or optical disk drive Right Side External Monitor External Monitor Left Side Audio In Microphone Left Side Audio Out Speakers or headphones Left Side...

Page 37: ...r s features without having to attach and reattach cables and connectors when you move your computer from office to vehicle Attaching Power Your GoBook XR 1 can be powered by battery by attaching an A...

Page 38: ...cally begins charging the computer s battery At moderate temperatures around 20 C 68 F the battery should charge from empty to 90 in less than three hours if the unit is suspended or off It should tak...

Page 39: ...aneous display connect an external display device to the external monitor port You can then toggle the display output location by pressing Fn F2 It will output to your computer s display the attached...

Page 40: ...n make LAN connections with 10 100 1000 Mbps connection speed To use the network feature connect an Ethernet cable from the network jack on the left side of the computer to a network jack or hub on yo...

Page 41: ...ines may damage your modem To reduce the risk of fire only use a No 26 AWG or larger telecommunication line cord Attaching Audio Devices Audio devices are easy to connect with the audio ports accessib...

Page 42: ...talled on your desktop and refer to the manufacturer documentation to setup and use your radio s If you have the radio ON OFF option slide the radio ON OFF switch to the left to power off all radio de...

Page 43: ...5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device About WLAN WLAN provides all the features and benefits of traditional LAN technologies such as Eth...

Page 44: ...is a pre 3G wireless technology based on the CDMA platform It has the capability to provide ISDN like speeds of up to 144 Kbps with typical speeds in the 50 70 Kbps 1xRTT is also referred to as CDMA20...

Page 45: ...tooth signal This makes the standard useful for controlling several devices in different rooms However obstructions such as walls do degrade the signal and reduce its range Antennas The GoBook XR 1 ha...

Page 46: ...etup and use your radio s 72_0130_001 2006 07 10 2006 Itronix Corporation All rights reserved Improving Radio Coverage Wireless connectivity between your computer and wireless network access points is...

Page 47: ...or significant sources of electromagnetic radiation Problems may emanate from a source between your location and the radio base station When to use Landline Communication If these tips do not improve...

Page 48: ...ery charge level becomes low the battery alarm beeps or displays a warning on your screen This tells you that the battery power is critically low and you should save your work You can correct this sit...

Page 49: ...ve an AC adapter connected to the computer or a media bay battery installed otherwise turn off the computer To Install the Battery NOTE When using a battery pack for the first time it is recommended t...

Page 50: ...uter is turned on and is not in suspend mode it may take four to six 4 6 hours to recharge the battery Refer to the following table off the computer 2 Turn over the computer so you are looking at the...

Page 51: ...hat the current state of the computer is copied to the hard disk as a special file When the computer returns from suspend mode the desktop appears with the same files and programs open as when the com...

Page 52: ...coming from a vent on the left side of the computer when this happens 2 If the temperature continues to rise Processor activity is reduced You may notice a slight loss of performance when this happen...

Page 53: ...fully charged to 100 NOTE The unit will not go into suspend mode while Battery Calibration is running CAUTION Do not disconnect AC power while Battery Calibration is running CAUTION Do not remove the...

Page 54: ...diately do one of the following z Connect the AC power adapter z Save your work and then select Shut Down from the Start menu z Turn off the computer and replace the discharged battery with a charged...

Page 55: ...eferred to as Suspend to RAM When the computer returns from standby mode the desktop appears with the same files and programs open as when the computer was suspended Resume time is very quick Hibernat...

Page 56: ...d cold z Your battery will last longer during the day if it is used charged and stored between 50 F and 86 F 10 C and 30 C z Charge the battery nightly where the temperature will remain around 68 F 20...

Page 57: ...re not using it z Reduce the screen brightness Decrease brightness by pushing Fn F6 Increase it by pushing Fn F7 z Enable the display s automatic dimming feature z Use the AC adapter or vehicle adapte...

Page 58: ...Tip 3 Calibrate your battery z Over time the accuracy of the Windows battery gas gauge may be affected by repeated charging and discharging of the battery Calibrating the battery every 3 or 4 months h...

Page 59: ...er over time When you install a battery that has not been used recently connect external power to the computer and fully charge your battery z Fully charged Li Ion batteries deteriorate faster than pa...

Page 60: ...at the bottom of the screen Press F10 for HDD Recovery Press F11 to display Boot Menu Press DEL to enter Setup Press TAB to show POST information Press the DEL key when you see this prompt The system...

Page 61: ...ys You can display it by pressing F1 on any menu Main Displays basic system information and allows you to set the date and time AdvancedUse to set the advanced features Boot Use to select the sequence...

Page 62: ...type and speed detected during boot up This is a display only field System Memory N A Displays amount of conventional memory detected during boot up This is a display only field System TimeHH MM SS U...

Page 63: ...g Security SuperIO Configuration sub menu Configure SuperIO Chipset Fan Learning Function sub menu Fan Learning Function will take 5 minutes to finish procedure Stealth Mode Configuration sub menu Con...

Page 64: ...provides a platform root of trust which uniquely identifies a particular platform and provides various crypto capabilities including hardware protected storage TPM is basically a secure micro controll...

Page 65: ...he mode for Serial Port2 Serial Port3 AddressDisabled 3F8 2F8 3E8 2E8 Allows the BIOS to select Serial Port3 Base Addresses GPS Serial Port3 IRQ IRQ4 IRQ5 IRQ10 IRQ11 Allows the BIOS to select Serial...

Page 66: ...ot required for fan function It is a calibration process to optimize fan speed control Elapsed Time in Seconds N A Displays the amount of time fan learning has been running in seconds Current Learning...

Page 67: ...e LEDs fan system beeps audio and display brightness operate normally NOTE An off setting indicates stealth mode is in effect for that option For example if stealth mode is enabled and the LED option...

Page 68: ...ys to restore volume On Audio is preserved across suspend resume and boot The default volume level is set to mid range System Beeps Off Beeps are disabled during the boot up or resume process On Beeps...

Page 69: ...3 beeps per 10 Secs during both battery capacity below 7 Secure HDD Support Disabled Enabled If secure HDD is enabled the system will disable standby mode S3 and will maintain HDD power when the syst...

Page 70: ...oot device fields Enabled Bluetooth Wakeup Disabled Enabled If enabled the Bluetooth radio will wake up the system LID Open Wakeup Disabled Enabled If enabled opening the display lid will wake up the...

Page 71: ...vice options 2nd Boot Device SATA PM HTS541080G9SA00 CD DVD SM MATSHITACD RW CW 812 USB USB Hotplug FDD Disabled 3rd Boot Device SATA PM HTS541080G9SA00 CD DVD SM MATSHITACD RW CW 812 USB USB Hotplug...

Page 72: ...r New Password Install or Change the User password Clear User Password Clear User Password OK Cancel Immediately clears the User password This option is only available when a user password has been se...

Page 73: ...your computer Some accessories are proprietary items and can be obtained Field SettingFunction Save Changes and Exit OK Cancel Exit system setup after saving the changes The F10 key can be used for t...

Page 74: ...a few sources for products with acceptable performance Selecting the Right Surge Protection Consider the level of quality you need when selecting a surge suppressor This depends on factors such as su...

Page 75: ...rads z Quality surge suppressor manufacturers generally offer a lifetime warranty z Consider obtaining a protected equipment coverage policy which insures the equipment in the event of surge damage z...

Page 76: ...w the battery to charge if the internal temperature of the battery gets too low 5 C or 41 F or too high 50 C or 122 F Vehicle Dock The vehicle dock is designed to safely secure the computer in a vehic...

Page 77: ...tennas are to be installed by Itronix trained professional installation teams only RF Antenna Placement WARNING Improper installation and or operating configurations of permanent and magnetic vehicle...

Page 78: ...ers who increase memory demands by adding additional programs for example may notice a slowdown in operating speed and wish to increase memory The GoBook XR 1 comes with SODIMM user accessible memory...

Page 79: ...when using your computer Taking Care of Your Computer Follow all warnings and instructions noted in this documentation and in the Windows Help program z Read Computer Safety Precautions and Battery T...

Page 80: ...es of heat such as a radiator z Do not operate the computer to temperatures below 23 C 10 F or above 60 C 140 F z Operate the computer within the recommended temperature ranges of 23 C to 60 C 10 F to...

Page 81: ...ore information Storing Your Computer If you plan to store the computer follow these storage guidelines To store the computer 1 Save files and data before storing the computer Contact your organizatio...

Page 82: ...ible damage to the battery the GoBook XR 1 does not allow the battery to charge if the internal temperature of the battery gets too low 5 C or 41 F or too high 50 C or 122 F z Charge the battery night...

Page 83: ...dition follow these recommendations z When the PC Card is not inserted in a PC Card socket store the PC Card in a protective carrying case This will help protect it from inadvertent shocks z Always us...

Page 84: ...isture and or contamination causing an unreliable connection to the external power source Clean the connector with a cotton swab dipped in electronics grade isopropyl alcohol RJ 11 RJ 45 USB Connector...

Page 85: ...Disk Backup and Recovery Utility is only available on computers configured with a Recovery Partition Data Recovery There are several methods to restore your data It is best to start with the least de...

Page 86: ...on use the Help that comes with the application to find a solution z If you still cannot resolve your problem contact the help desk at your organization For More Help z Windows Help is installed on yo...

Page 87: ...acters are difficult to read on the screen I can t see the cursor while using the DOS editor The display appears to have random pixels darkened after scrolling I changed my display resolution but I se...

Page 88: ...al a number The modem dials and receives an answer but does not establish a connection Miscellaneous Troubleshooting 2006 Itronix Corporation All rights reserved GoBook XR 1 Help 72_0130_001 2006 07 1...

Page 89: ...uter doesn t always work The LED s backlight and or keyboard backlight don t illuminate The computer doesn t make any sounds even during boot up The fan stopped running PC Cards I can t remove the PC...

Page 90: ...he icareServices program will help you maximize end user productivity and decrease overall system operating cost Client Care Center CCC Itronix s Client Care Center provides world class service with a...

Page 91: ...tallation support For more information on our comprehensive service programs or current support phone numbers and email addresses click here Product Support Downloads It is easy to get the software up...

Page 92: ...r z Localized document language such as English French German Spanish z Type of feedback for example need for clarification grammatical errors incorrect information z Your suggestion for how to improv...

Page 93: ...d found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residen...

Page 94: ...terations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own p...

Page 95: ...ot to be modified The PAN antenna location is near the lower left edge of the Keyboard and is not to be modified The WLAN embedded dual antennas are located internally in the upper right and left edge...

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