Disconnect external power and turn off the computer.
Add a small amount of water to a soft cloth and clean the computer case. Do not use paper products because they
can scratch the surface.
Wipe off any excess liquid with a soft cloth.
Display
Periodically inspect the display to make sure the brightness function is operating properly and that all
pixels are operational. To clean the display assembly, use a soft, dry cloth. In some cases, you can use a small
amount of water to remove streaks or smears. Do not use paper products because they can scratch the screen.
External Power Connector
The external power connector may sometimes be exposed to moisture and/or
contamination causing an unreliable connection to the external power source.
Clean the connector with a cotton swab dipped in isopropyl alcohol.
RJ-11/ RJ-45 / USB Connectors
If the connector pins get dirty, clean the connector with a cotton swab dipped in
isopropyl alcohol.
Troubleshooting
This section is designed to help you determine and fix problems you might encounter while operating the GoBook
VR-2. Try the following things in order:
1. First look through the categories in this section for a solution.
2. If you are having a problem with a computer
application
, use the Help that comes with the application to find
a solution.
3. If you still cannot resolve your problem, refer to
Service and Support
.
WARNING
Do not attempt to open and service the computer by yourself. Contact your dealer or an authorized
service center for assistance.
Application Troubleshooting
My application locks up, acts strangely, or produces a General Protection Fault (GPF) error or blue screen
z
Press
CTRL
+
ALT
+
DEL
to start the Logon Protector, select the Task Manager. Click the Applications tab
on the Task Manager and look for the application that is having problems. If the application is hung, the
Status column will say "Not Responding" after the task name. Click on the task/application, then click the
End Task
button.
z
If you have tried to resolve the problem and your application still does not respond, you may need to restart
your computer.
To restart your computer, select
Start, Shut Down, Restart
. If that does not work, try pressing
CTRL
+
ALT
+
DEL
twice.
If the computer does not restart, the keyboard may be locked up. Hold the
Power Button
for ten seconds or
use the reset on the bottom of the unit.
CAUTION
This will result in a loss of all unsaved data.
Page 62 of 70
VR-2 Help
4/26/2007
file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh3F7F.htm
