GEA ARIETE, Instructions For Use And Maintenance Manual

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Niro Soavi S.p.A
2.4.2 DURATION OF THE GUARANTEE
The guarantee shall last for 12 MONTHS from the date of delivery of the
machine, unless otherwise specified in the Order Confirmation.
Such period shall remain unchanged even in the event that spare parts
replacements or repairs are carried out during the 12-month period.
2.4.3 APPLICATION OF THE GUARANTEE
As a condition of the applied warranty, any parts claimed to be defective by the
customer shall be provided to NIRO SOAVI to establish the cause.
The cost of shipping of materials shall always be charged to the customer.
Any work required for replacement/repair under guarantee shall be executed -
at NIRO-SOAVI's option, on the manufacturer's premises, on thirds' party or
directly on the spot.
The cost of shipping materials to the customer’s presmises shall always be
charged to the customer, especially in the case of urgent and specials
shipments of material or spare parts.
For any work carried out locally, the customer shall provide and pay for the
necessary utilities, extraordinary equipment, auxiliary personnel that may be
required and the costs of travel, board and accomodation of NIRO-SOAVI's
technicians.
2.4.4 EXCLUSIONS AND LIMITATIONS
The guarantee shall not cover the materials and parts subject to normal wear
and tear such as, but not limited to, all the gaskets used in the machine, V-belts,
plunger seals and relevant packing and support washers, safety valve seat,
filters, etc., as well as those parts whose life can not be estimated beforehand -
such as lamps, fuses, plungers - together with any coating, delivery valve and
their seats, homogenizing valve, pressure gauges.
For the components and accessories bought from independent Vendors, the
guarantee shall be the one granted to NIRO-SOAVI by such Vendors.
2.4.5 HOW TO RETURN THE DEFECTIVE MATERIAL
Before returning to NIRO-SOAVI any part for which a replacement/repair under
guarantee is claimed, the necessary approval shall be ontained from NIRO-
SOAVI's Customer Service.
All parts shall be properly packed to avoid any damage in transit, and
accompanied by:
- reference to the purchase order number;
- machine serial number;
- code number of the part;
- accurate description of the defect and the circumstances which caused it.
All parts approved to be under guarantee are delivered ex works; replaced parts
are the property of NIRO-SOAVI and shall be returned ex works.
2C001E0C.DOC 2.4.2