05-4565A01, Rev. A
MDS entraNET Start-Up Guide
21
Cannot access
the
entraNET AP
Menu
(through
COM1)
a. Check for secure cable connections. The serial
data cable should be as short as possible, never
exceeding 50 ft./15m.
b. If the radio is an AP, connect using a Telnet session
or a Web browser.
c. Disable the serial mode for COM1
(
Serial Gateway Configuration>COM1 Serial
Data Port>Status>Disabled
)
Or, if you know the radio data configuration, follow
the numbered steps below:
1. Connect to COM1 via a terminal set to VT100
and the port data baud rate.
2. Enter + + +
3. Change the terminal baud rate to match the
transceiver console baud rate.
4. Enter + + +
Cannot access
the Remote
command
interface
a. Check for secure cable connections. Serial data
cable should be as short as possible, never
exceeding 50 feet (15 meters).
b. Connect to the AP menu and manage the Remote
via the Serial Configuration menu. Check the
configuration for COM1 or COM2, as applicable.
Display on
terminal or
Telnet screen is
garbled
a. Verify that the terminal or terminal emulator or
Telnet application is set to VT100. Restart the
terminal program.
Cannot pass IP
data to the WAN.
a. Verify the AP IP settings.
b. Use the PING command to test communication
with the AP and endpoints connected to Remote
radios in the local radio system.
c. If successful with the local PING, attempt to PING
an IP radio attached to a radio.
d. If successful with the LAN PINGs, try connecting to
a known radio in the WAN.
Table 6. Troubleshooting with the Embedded
Management System
(Continued)
Symptom
Possible Cause and Resolution
ENTER
ENTER
Summary of Contents for MDS entraNET Series
Page 31: ...Installation Guide...