GE Security TruVision DVR 10 User Manual Download

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TruVision DVR 10 User Manual

105

Appendix F

Warranty and support

Warranty information

The warranty period for the TVR 10 is three years from the date of delivery.

Contacting support

For help installing, operating, maintaining, and troubleshooting this product, refer to
this document and any other documentation provided. If you still have questions,
contact us during business hours (Monday through Friday, excluding holidays).

Table 31: Technical support

North America

888 GE Security (888.437.3287) Toll-free in the US, Puerto Rico, and Canada.

503.885.5700 outside of the toll-free area.

888.329.0332 (Tualatin tech support)

561.998.6232 (Boca Raton tech support)

E [email protected]

[email protected]

Australia

E [email protected]

Latin America

T 1

305.593.4301

Summary of Contents for TruVision DVR 10

Page 1: ...GE Security P N 1068258 REV A ISS 06JUL09 TruVision DVR 10 User Manual ...

Page 2: ... to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Changes or modifications not...

Page 3: ... TVR 10 10 Front panel overview 10 Using the mouse 11 Using the IR remote control 14 Using the Web browser 16 Main menu overview 19 Chapter 4 Basic operation 25 Turning on the TVR 10 25 Live mode 25 Connecting the spot monitor 27 Logging on 27 Controlling a PTZ camera 28 Manual recording 30 Playing back video 32 Archiving recorded files 37 Turning off the TVR 10 39 Chapter 5 Advanced setup 41 User...

Page 4: ...wser 90 Setting up the wftp32 FTP server 91 Upgrading using the FTP server 91 Appendix A Mouse control function 93 Display interface 93 PTZ interface 93 Camera name position configure interface 94 Area configure interface 94 Text input interface 95 Playlist interface 95 User interface 95 Appendix B Specifications 97 Appendix C Troubleshooting 99 Appendix D PTZ protocols 101 Appendix E Factory defa...

Page 5: ...ncoding decoding hard drive recording and TCP IP communication The TVR 10 s firmware is stored directly into the memory making it more stable and reliable The TVR 10 includes the features of both a digital video recorder DVR and digital video server DVS The device can be used as a standalone system or to build a surveillance network such as those widely used in the retail education banking telecom...

Page 6: ...ecord modes schedule record motion detection record external alarm record motion and alarm record motion or alarm record manual record Overwrite and nonoverwrite record mode USB flash drive USB hard drive and USB CD RW DVD RW to backup Preview and playback The TVR 10 supports the following preview and playback features One main composite video output for monitor A and an additional composite video...

Page 7: ...download and playback the recorded files Remote upgrade of TVR 10 firmware PTZ control using Web browser IE for network control Remote access to log file Other features The TVR 10 supports the following additional features Bidirectional audio Watermarks Local and remote PTZ control Multilevel user management Local and remote log searching function ...

Page 8: ...Chapter 1 Product introduction 4 TruVision DVR 10 User Manual ...

Page 9: ...erature 14 to 122 F 10 to 50 C and noncondensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the TVR 10 Do not install the TVR 10 on top of other hot equipment Leave 1 75 in 44 mm of space between rack mounted TVR 10 units Moisture Do not use the unit near wate...

Page 10: ...hipped with the product include IR infrared remote control Two AAA batteries for the remote control USB mouse Power supply AC power cord TruVision DVR 10 Quick Start Guide TruVision DVR 10 User Manual on CD HDD capacity Storage capacity for the TruVision DVR 10 varies depending on the model Refer to Table 1 below for more information Table 1 TruVision DVR 10 model types Model number Description TV...

Page 11: ...al video recorder Details may vary for specific models Figure 1 Back panel 1 3 4 2 VIN VOUT 1 2 AIN AOUT ETHERNET VGA RS 485 ALARM IN OUT POWER 12V T T R R 1 G 1 2 3 4 G G 1 2 3 4 5 6 7 8 9 10 12 11 1 Video in 2 Video out 3 VGA interface 4 Alarm out 5 RS 485 T T R R 6 Power switch 7 USB interface 8 Audio in 9 Audio out 10 Ethernet port 11 Alarm in 12 12 VDC power supply input ...

Page 12: ...RNET VGA RS 485 ALARM IN OUT POWER 12V T T R R 1 G 1 2 3 4 G G P owe r L in k A ct 1 00 F D Col 1 2 3 4 5 6 7 8 1 Connect up to four cameras 2 Connect up to two CCTV monitors one for main two for spot 3 Connect to a VGA monitor 4 Alarm output 5 Connect to a PTZ control 6 Connect to a USB mouse 7 Connect to audio input 8 Connect to speakers 9 Connect to network devices 10 Connect to alarm input cab...

Page 13: ... remote control or mouse Display interface The display interface consists of various toolboxes that appear on top of the VBA monitor image These let you control live or playback video while in PTZ or playback mode You can invoke the display interface from the built in interface screens or from the mouse menu The controls in any toolbox can be operated using the front panel remote control and mouse...

Page 14: ...en Click with the left mouse button to confirm a selection You can use your preferred control method for any procedure but in most cases we describe procedures using mouse terminology Optional control methods are given only when they differ substantially from mouse control methods Front panel overview The buttons on the front panel control all DVR functions The LED indicators light up or flash to ...

Page 15: ...ecord screen and options PTZ Enters PTZ control mode DISP Multiple screens display Switch from the main menu to live mode LIVE Displays Camera 1 in live mode 3 Directional controls Ç È Å Æ arrow buttons In menu mode use the Left or Right Arrow buttons to select and the Up or Down Arrow buttons to edit PTZ direction control Playback speed control ENTER central button Confirms menu selections Enters...

Page 16: ...n full screen view Double click again to return to multiview Mouse shortcut menu To display the mouse control menu right click while in live view The commands on this shortcut menu are shown in Figure 4 below Table 3 below describes the commands Figure 4 Mouse shortcut menu Table 3 Mouse shortcut menu commands Command Description Main Menu Displays the main menu Camera Selects an individual camera...

Page 17: ...trol Preset Selects a preset number to use Exit Returns to display mode Search Displays the Play Back screen Lets you search for recordings using specific criteria such as by camera type of event time and text Right click to return to display mode Manual Record Displays the Manual Record screen Open Close Status Toggles the on screen status bar on and off Spot Channel Controls the spot monitor ...

Page 18: ...MENU e GE Security 3 6 9 1 4 7 2 5 8 0 TVR10 OK FOC U S SRCH REC LIVE DISP DEL Table 4 IR remote control legend Item Name Description 1 POWER Turns off the device 2 TVR 10 Enables the IR remote control to control the TVR 10 3 Numeric buttons Enter numbers lower case or upper case letters and symbols in edit mode 4 DEL Deletes an entry in edit mode 5 Toggles between video inputs or video channels 6...

Page 19: ...e To place batteries into the IR remote control 1 Remove the battery cover 2 Insert the batteries Make sure that the positive and negative poles are correctly placed 3 Replace the battery cover To connect the remote control to the TVR 10 1 Turn on the TVR 10 and wait for the live video to appear 2 On the remote control press and release the Power button The remote control is now operational To tur...

Page 20: ...d and play back videos as well as manage all aspects of the TVR 10 from any PC connected to your network The browser s easy to use controls give you quick access to all TVR 10 functions Figure 6 TVR 10 Web browser 1 2 3 4 5 6 Table 5 Web browser interface layout Item Name Description 1 Viewer View live or playback video 2 Navigation bar Logs you out of the interface Accesses live or playback video...

Page 21: ... 1234 The Web browser uses the following ports Video Port 8000 HTTP Port 80 Searching recorded video for playback To search for recorded video for playback click the Playback button on the navigation bar The Search screen displays Select a play type and a file type in the appropriate boxes and specify a time range Click the Search button displayed as a magnifying glass to start your search Search ...

Page 22: ...o configure the TVR 10 remotely using your PC Click the Configure button to display the Remote Configuration screen This screen lets you configure the server network cameras alarms and upgrade the firmware Setting the stream type Video stream refers to the flow of network data between the device and the Web browser interface The higher the stream type specified in the Web browser the higher the vi...

Page 23: ...h command displays a screen that lets you edit a group of TVR 10 settings The main menu is shown in Figure 8 below Access to different option screens varies depending on your access privileges Most screens are available only to system administrators The white frame surrounding a command button or option shows that the item is currently selected Figure 8 Main menu Main menu commands options Table 6...

Page 24: ...s Subnet mask Gateway Port HTTP port Advanced settings PPPoE DDNS Alarms Alarm input Input type Alarm handling policy and PTZ linkage Alarm rules PTZ Copy to alarm in Alarm out Duration Alarm out time Copy to alarm out Notifications PTZ Camera Baud rate Data bits Stop bits Parity Flow control Protocol PTZ address Preset Preset tour Shadow tour Copy to camera User Add Delete Password Verify Default...

Page 25: ...and password to display the main menu The default user name is admin with a password of 1234 Navigating through dialog screens Each dialog screen includes various options and buttons as seen in Figure 9 below The frame surrounding an option or button indicates that this option is currently selected Use the mouse to select any option or button on the screen You can also use the directional arrow bu...

Page 26: ...en and return to main menu Command buttons that are unavailable are displayed in gray They must be enabled before you can click them Using an edit box An edit box lets you type characters to set the value of an option such as a camera name You must be in edit mode before you can enter a value Note A full range of alphanumeric characters is only available when using the mouse or remote control To e...

Page 27: ...d in step 2 Use the Left or Right Arrow buttons to move the cursor within the edit box Use the DEL button in the remote control to delete the character left of the cursor 4 Press OK to accept the value you ve entered or ESC to exit from the edit box without saving any changes you ve made Exiting the main menu Right click and then click Camera or Multiview to exit the main menu and return to live m...

Page 28: ...Chapter 3 Operating instructions 24 TruVision DVR 10 User Manual ...

Page 29: ...evice To turn the TVR 10 power on 1 Connect power supply correctly 2 Switch on the manual power button on the back panel Once the TVR 10 is powered the POWER LED should light up in green Live mode The TVR 10 automatically enters into live mode once powered on On the display screen you can see date time and camera name To change the camera name refer to Camera name on page 47 To set system the date...

Page 30: ...llow Standby recording when recording upon alarm and or motion Green Recording Blue Motion detection Red Alarm Activating deactivating the on screen status bar Mouse Right click to open the mouse menu and then click Status Bar Front panel remote control Press to activate or deactivate the status bar Cycling through camera views Right click and then click Camera or press the numeric buttons to swit...

Page 31: ...pot monitor 1 Connect Video out 2 with the spot monitor by a cable 2 While in live mode right click and click Spot Channel 3 You now have access to the secondary monitor Note Make sure that there is video signal input otherwise the spot monitor will only show a blue screen Logging on The TVR 10 is shipped with one predefined user for the system administrator The default system administrator log on...

Page 32: ...ts you control the PTZ operation of the cameras within the TVR 10 user interface You can control PTZ cameras using the buttons on the front panel and IR remote control as well as utilizing the PTZ control icons accessed with the mouse To display the PTZ control interface the user must have PTZ control access privileges Displaying the PTZ control interface While in menu mode right click and then cl...

Page 33: ...TZ PTZ control buttons description Table 10 below provides descriptions of the PTZ control buttons Table 10 PTZ control buttons description Button Description Up Down Left Right Arrow buttons Pans left and right Tilts up and down ZOOM ZOOM Zooms in and out FOCUS FOCUS Focuses in and out IRIS IRIS Opens and closes the iris controls REC SHOT Calls up a preset position This feature is camera and prot...

Page 34: ... PTZ control to enter PTZ mode Right click again and select Preset Select one of the preset numbers listed PTZ preset numbers are preprogrammed When you exit PTZ control mode the camera stays at the current position Note The PTZ preset position must already be configured Refer to PTZ settings on page 76 for more information You can define up to 128 preset positions Exiting PTZ control mode Press E...

Page 35: ...detection recording Red indicates network transmission Orange indicates both recording and network transmission Start Stop The checkmark indicates you can start recording on the corresponding channel The X mark means you can stop recording Start All Starts recording on all channels Stop All Stops recording on all channels Manually starting or stopping a recording This section describes how to manu...

Page 36: ... on the status bar turns green 6 Click Stop All to stop recording for all cameras 7 Right click or press ESC to save changes and return to the live mode Playing back video The TVR 10 lets you play back recorded video This section describes the features and methods in playing back video Play Back screen The Play back screen lets you search and view recorded video You must be in live mode to view vi...

Page 37: ...age In the file list box each page can only display eight files If more than eight files match you can select a page to list other files 500 pages 4 000 files can be searched at one time You can use numeric buttons or the Up or Down Arrow buttons to select page File list box Lists the matched files File started time and size are displayed in the list box You can use the Up or Down Arrow buttons to...

Page 38: ...playback and return to live mode Searching for motion detection video When searching for motion detection video if you select Always on the Rec Type box in the Recording Schedule screen you will not receive any motion detection results To search for motion detection video select Motion Motion or Alarm or Motion and Alarm on the Rec Type box in the Recording Schedule screen For more information see...

Page 39: ...tion to play one frame PTZ Press once to copy the segment and again to stop You will need an external backup device to store the segment in ESC Exits the interface SRCH Mutes audio REC Zooms video Note Performance of playback speed may decrease depending on how much information the TVR 10 is processing Exiting playback There are several ways to exit the playback interface depending on the screen o...

Page 40: ...Audio Toggles between mute and sound Click once to mute the video Click again to recover the sound Copy Copies a video segment Click once to start the copy Click again to stop Hide Status Hides the control bar Right click your mouse and click display to display the control bar again Search Triggers a rectangle area on the screen to zoom into Use the left mouse button to drag a rectangle around the...

Page 41: ...l the day s recordings A dialog box displays the backup status If the external device is not connected correctly or the TVR 10 does not detect the external device an alert dialog displays Please alert the administrator if this occurs Archiving recorded files from a file list You can also archive recorded files displayed in the File List box To archive files from the File List box 1 Search for reco...

Page 42: ...k up image segments during playback 1 Enter the playback interface by selecting a recorded file For more information see Playing back a recorded file on page 34 2 While the video is playing press PTZ to begin recording the video and press PTZ again to stop recording A video segment is created 3 You can repeat step 2 to create additional segments You can generate up to 30 additional segments 4 Afte...

Page 43: ...turn off the TVR 10 1 On the main menu click Utilities and then click Power Off or Press and hold the Power button on the remote control for at least five seconds Enter a user name and password if required 2 Wait 10 seconds then turn off the power switch located on the back of the unit ...

Page 44: ...Chapter 4 Basic operation 40 TruVision DVR 10 User Manual ...

Page 45: ...esolution and record schedule External alarm sensor type View tampering alarm schedule Video loss alarm schedule Motion detection alarm schedule External alarm schedule Alarm output schedule User settings The TVR 10 is shipped with one predefined user for the system administrator The default system administrator log on uses admin as a user name with a default password of 1234 You can modify the ad...

Page 46: ...r to be reconfigured To modify your password using the mouse or remote control 1 Log on to the main menu 2 Click User to display the User screen 3 Select the target user name Click on a user or use the Up or Down Arrow buttons to select a user as shown in the figure below Click the Password edit box to enter into edit mode 4 Enter the new password Use numeric buttons to enter the new password Pass...

Page 47: ... to confirm and you are returned to the password edit box to the new password again Adding a new user Only the system administrator can add or delete users Up to 15 users can be created To add a new user 1 Click User on the main menu to display the User screen 2 Click Add to display the Add screen as shown in the figure below 3 Enter a new user name using alphanumeric characters 4 Click Confirm or...

Page 48: ... see Access privileges on page 45 To assign access privileges to a user 1 Click User on the main menu to display the User screen 2 In the User Box select a user to whom you want to assign access privileges 3 Click Default Privileges to assign default privileges to the user Default privileges include local playback remote playback and viewing logs 4 Click Set Privileges to allocate more detailed ac...

Page 49: ... Locally sets up the TVR 10 parameters Log Locally views the log on TVR 10 Utilities Locally upgrades firmware formats the HDD reboots the TVR 10 and shuts down the TVR 10 etc Remote Remote privileges allow users to use the TVR 10 through a network Table 16 User privileges for remote operation Option Description PTZ Control Remote control PTZ Record Remote manual start stop recording Set parameter...

Page 50: ...address edit box Use the virtual keyboard with the mouse or the number buttons on the IR remote control to enter the MAC address Press ENTER to accept the entry 4 Click Confirm to return to the User screen 5 Click Confirm again to return to the main menu Deleting users Only the system administrator can add or delete users To delete a user 1 On the User screen select the user you want to delete 2 C...

Page 51: ...e Display properties of each camera Area on screen to be masked When to view a tamper alarm Video loss alarm Motion detection alarm All changes made on the Camera Configuration screen apply only to the selected camera You can easily copy the camera settings of one camera to another Figure 16 Camera configuration screen Camera name Each camera can be assigned a camera name which must be unique If y...

Page 52: ...rom the Camera box 3 Enter the Camera Name Position Setup interface Check the check box on the right side of the camera name then click Position to enter the Camera Name Position Setup screen 4 Position the camera name The interface displays a grid with the camera name in the bottom right corner Drag the camera name or use the directional arrow buttons Up Down Left or Right to move the camera name...

Page 53: ...nal arrow buttons Up Down left or Right to move the date and time position When you are satisfied with the on screen position press ENTER to return the Camera Configuration screen 5 Click Confirm to save the camera position Adjusting the video image In order to get the best image quality when capturing video you may need to adjust the video image settings including brightness saturation contrast a...

Page 54: ...t the bottom of the screen Use the scroll mouse button or the Up or Down Arrow buttons in the interface to make your adjustments As you make your adjustments the camera view displays the corresponding adjustment 4 When satisfied click anywhere in the screen to return to the Adjust Video screen 5 Click Confirm to save your changes Privacy masking The TVR 10 lets you define an area on screen that ca...

Page 55: ...terface displays a grid 22 x 18 panes for PAL 22 x 15 for NTSC A single pane in yellow is displayed at the top left corner The yellow pane indicates the area to be masked 5 Select the areas to be masked Move the pointer and click or use the directional arrow buttons Up Down Left or Right to move the yellow pane to the zone you want to mask Click the mouse again to select that area for privacy mask...

Page 56: ...isable the Privacy Masking option on the Advanced Settings screen Camera tamper alarm The TVR 10 lets you define camera tamper alarms A camera tamper alarm refers to an alarm triggered when a camera view is blocked either deliberately or accidentally For example the system can trigger an alarm if someone spray paints the camera lens The alarm displays on the status bar of the screen Use the Rules ...

Page 57: ...camera 2 Click Advanced Settings to display the Advanced Settings screen 3 Set the detection sensitivity level Select a camera tampering option in the Camera Tampering list box Values include Off Normal High If Normal or High is selected the Area and Rules buttons become available To define the on screen area that can trigger a camera tamper alarm 1 In the Advanced Settings screen click Camera Tam...

Page 58: ...ds including Full Screen Displays the alarm on the screen Buzzer An audible alarm sounds Upload to Client This feature is currently not supported Alarm Out Triggers an alarm output Up to four alarm outputs can be enabled Check or use the Up or Down Arrow buttons and the ENTER button to enable or disable these options 4 Click Confirm on the Rules screen to save your setup Note The TVR 10 will promp...

Page 59: ...chedule Enter the time period for the response in the Period edit boxes You can enter up to four time periods for each day of the week 5 Select a response method Check a response method for the system when a camera tamper alarm is triggered You can check one or more response methods including Full Screen Displays the alarm on the screen Buzzer An audible alarm sounds Upload to Client This feature ...

Page 60: ...right Left Arrow button Decreases the motion detection area size from the left Down Arrow button Increases the motion detection area size downwards Up Arrow button Decreases the motion detection area size upwards PTZ Selects the whole screen as a motion detection area Clears all motion detection areas ENTER Saves changes and returns to the Camera Configuration screen ESC Cancels the setup and retu...

Page 61: ...ck in the red area to save that area for motion detection and return to the yellow pane to continue defining areas as shown in the figure below 6 Repeat steps 4 to 6 for additional motion detection areas You can set up four masked areas on a screen 7 To clear part of a motion detection area move the yellow pane to the motion detection area you want to delete and press REC To clear all motion detec...

Page 62: ...tection Alarm Rules screen select the day of the week in the Alarm Schedule list box for which you want to set the response time schedule Enter the time period for the response in the Period 1 edit boxes You can enter up to four time periods for each day of the week The four daily time periods cannot overlap Use the Copy option to copy the same periods to a different weekday Note You will be promp...

Page 63: ...o take effect Display settings Use the Display screen to configure how information is displayed on screen The following options can be configured Device ID Password requirement option Video output standard Video scaling Menu transparency System time and date Multiscreen Device ID The device ID provides a means for an IR remote control to connect to the TVR 10 If there is more than one TVR 10 in a ...

Page 64: ... The TVR 10 can support NTSC or PAL video output NTSC is the default format To modify the video output standard 1 Click Display on the main menu to open the Display screen 2 Select a either PAL or NTSC video output in the Video Standard list box 3 Click Confirm to save your changes System date and time Configure the TVR 10 system date and time in the Date Time screen as shown in Figure 21 on page ...

Page 65: ... box The following are available formats MM DD YY DD MM YY YY MM DD 4 Enter a date Click the Date edit box to enter into edit mode Use the number buttons to enter a date 5 Enter the time Click the Time edit box to enter into edit mode Use the number buttons to enter the time 6 Check Daylight Saving Time if applicable Check the Enable DST check box to enable Daylight Saving Time Select the month da...

Page 66: ...erties when in live mode To display the Multi Screen screen click Display on the main menu and then click Multi Screen Click Confirm to save your changes and return to the Display Configuration screen Figure 22 Multi screen screen Display mode The Display Mode list box lets you specify how many screens appear during live mode Use the Up or Down Arrow buttons to select between options You can selec...

Page 67: ...anel and press a numeric button corresponding to the camera number you want to display in that panel Continue for each camera The preview order is displayed on a status bar below the preview frame as shown in Figure 22 on page 62 Saving the display setup Click Confirm to save your setup Recording settings Use the Recording Configuration screen shown in Figure 23 on page 64 to define how the TVR 10...

Page 68: ...ding configuration Use the Up or Down Arrow buttons to select a camera Table 17 below lists the recording options you can configure for your camera Table 17 Camera recording options Option Description Stream Type Specifies the stream type you wish to record Select Video to record video stream only Select Audio Video to record both video and audio streams Resolution Specifies the recording resoluti...

Page 69: ... event time relates to the bit rate in that the lower the bit rate the longer the actual pre event time Post Event Time This option is used if you have the motion detection and or external alarms enabled When an external or motion alarm is cleared the TVR 10 will continue recording based on the value specified in this option Options include 5 default 10 30 seconds 1 2 5 and 10 minutes Record Enabl...

Page 70: ...tion to specify an end time 4 Select a recording type Select one of the recording types Always Motion Alarm Motion or alarm Motion and alarm Command If you checked the All Day recording check box this box is automatically set to Always To be able to search for motion detection video select Motion Motion or Alarm or Motion and Alarm in this box For more information see Searching for motion detectio...

Page 71: ...mation Alarm settings Use the Alarms screen to define how the TVR 10 handles alarms You can select how the alarm settings should be handled such as An external alarm input An internal alarm input Notification settings Click Alarms on the main menu to display the Alarms screen as shown in Figure 25 below Figure 25 Alarms screen To set up an external alarm input 1 Select an alarm input in the Alarm ...

Page 72: ...your alarm handling schedule In the Alarm Schedule section of the Alarm In Handling screen define a schedule for when the TVR 10 will respond to an external alarm Select the day of the week and under Period 1 enter the start and end time periods for the selected day 6 Specify your response method Select how you want to be notified of an external alarm Check one or more of the following response me...

Page 73: ...nput parameters to another alarm input select the new alarm input from the Copy to Alarm In list box and then click Copy 11 Click Confirm on the Alarms screen to save your changes and return to the main menu To set up an alarm relay output 1 Select an alarm output in the Alarm Out box 2 Select the alarm output duration The alarm output duration is the length of time that an alarm output displays b...

Page 74: ...uired To copy the settings to another alarm output select an alarm output on the Copy to Alarm Out list box then click Copy A confirmation message displays Select OK to accept 6 Click Confirm on the Alarms screen to save your alarm output settings Note The TVR 10 will prompt you to reboot in order for the schedule to take effect Notifications Notifications refer to internal errors that occur withi...

Page 75: ... Exception list box to select an exception and then check one or more of the following notification methods Buzzer An audible alarm sounds Upload to Client This feature is currently not supported Trigger Alarm Out Triggers an alarm output Alarm Out Triggers an alarm output Up to four alarm outputs can be enabled When finished click Confirm to save your settings and return to the Alarms screen Netw...

Page 76: ... below describes the Network screen options Table 19 Network screen options Option Description IP address Specifies the network s IP address The IP address configured here must not conflict with another IP address If there is a DHCP server within the network you can set the IP as 0 0 0 0 then save and reboot the TVR 10 In the reboot process the TVR 10 searches the DHCP server and retrieves one dyn...

Page 77: ...Dup IP server address Use this option if the TVR 10 is utilizing the PPPoE function and retrieves one dynamic IP address If you define the DNS IP with one fixed Internet IP address the TVR 10 sends information such as TRV10 name serial number and current IP address to that fixed IP address The fixed IP address is referred to as the DNS IP The DNS server with that fixed Internet IP address can rece...

Page 78: ... Server address Display the Advanced Settings screen Enter a fixed Internet IP address where the IP analyst software IP Server is run in the IP Server edit option 5 Display the PPPoE Setup screen and enter the PPPoE settings To display the PPPoE Setup screen click PPPoE Setup on the Network screen This enables PPPoE function Enter the PPPoE username password and verify password that ISP provided 6...

Page 79: ...DynDNS Web site www dyndns com Figure 29 DDNS setup To define the DDNS settings 1 Click DDNS Setup on the Network screen to display the DDNS Setup screen 2 Ensure that the protocol is set to DynDns 3 Enter the server address and server port 4 Enter the host name as created through the DynDns Web site 5 Enter the user name for the account you created through the DynDns Web site 6 Enter the password...

Page 80: ... data bits stop bits parity and flow control PTZ protocol PTZ address Preset parameters Preset tour Shadow tour To display the PTZ screen click PTZ on the main menu Figure 30 PTZ screen PTZ screen options Table 21 below describes the PTZ screen options Table 21 PTZ screen options Option Description Select camera Selects a PTZ camera PTZ parameters Parameters include baud rate data bit stop bit par...

Page 81: ...n PTZ types For a list of support PTZ types see Appendix D PTZ protocols on page 101 Configuring the PTZ protocols for GE Security cameras Before the PTZ cameras are assembled in their housings set their protocol and address DIP switches for the TVR 10 for the different GE Security s PTZ camera configurations See Table 22 below for different GE Security PTZ camera settings If you are using PTZ cam...

Page 82: ...ave up to 128 preset positions Make sure your PTZ supports the preset function before you configure your presets To display the Preset Setup screen click Preset Setup on the PTZ screen Note The instructions below do not cover all PTZs To define a PTZ preset position 1 Click Preset Setup on the PTZ screen to display the Preset Setup screen 2 Enter a preset number from 1 to 128 in the Preset edit bo...

Page 83: ...creen 5 Click Confirm on the PTZ screen to save all changes Preset tour setup Each preset tour is made up of several preset points A preset point includes A preset position A dwell time This is the time duration when the PTZ camera stays at the preset position A dwell speed This is the speed at which the PTZ moves to the preset position You can save up to 16 preset tour sequences Make sure your PT...

Page 84: ...and dwell speed Select Add to create that new cruise point 4 Click Confirm to save that preset point into the sequence 5 Repeat steps 3 to 4 for additional preset points 6 Click StartSeq to check the tour sequence The preset tour sequence runs To stop the preset from running click Stop 7 To delete a preset point specify the preset point number on the Delete Preset section of the screen and click D...

Page 85: ...our Setup on the PTZ screen to display the Shadow Tour Setup screen 2 Click Rec to display the PTZ control interface 3 Use the directional arrow buttons to control the PTZ camera movement 4 Click anywhere in the screen to save the operation track and return to the Shadow Tour Setup screen 5 Click Start to view the PTZ movement track Click Stop to stop the preview 6 Click Return to return to the PT...

Page 86: ...Chapter 5 Advanced setup 82 TruVision DVR 10 User Manual ...

Page 87: ...e The system information provides reference information about your TVR 10 such as the unit name serial number firmware version and device model Only the unit name can be modified in the system information The unit name provides a description of the device for reference To modify the device s unit name 1 Click Utilities on the main menu to display the System Configuration screen 2 Click System Info...

Page 88: ...age 22 for more information on entering text 5 Click the edit box to exit the edit mode 6 Click Confirm to save your changes Restoring to factory defaults Use the Factory Defaults Restore button on the Utilities screen to restore the TVR 10 to its factory settings Click Confirm at the prompt to confirm your changes as shown in Figure 32 below and the system will automatically reboot Figure 32 Rest...

Page 89: ...he HDD hard disk drive required in the Select HD list box The following information appears Capacity Free space Idle Status Formatting the HDD Before formatting the HDD stop all recording Once formatting is completed reboot the TVR 10 Otherwise the unit will not function properly To format the HDD 1 Click Hard Disk Manage on the Utilities screen to display the Hard Disk screen 2 Select the HDD you...

Page 90: ...nd only applies if the Alarm Output has been set to manual See Alarm settings on page 67 for more information Rebooting the TVR 10 To reboot the TVR 10 click Reboot Start on the Utilities screen Viewing logs Up to 2 000 recorded logs can be stored in the TVR 10 When this capacity is reached the system starts deleting older logs To view recorded logs based on default options click View Log on the U...

Page 91: ... Disk Full IP Conflict and DCD Lost Operation Power On Shut Down Abnormal Shut Panel Login Panel Logout Panel Config Panel File Play Panel Time Play Local Start Record Local Stop Record Panel PTZ Panel Preview Panel Set Time Local Upgrade Net Login Net Logout Net Start Record Net Stop Record Net Start Transparent Channel Net Stop Transparent Channel Net Get Parameter Net Config Net get Status Net ...

Page 92: ...and time 1 Display the View Log screen 2 Enter a start time using the Start Time edit box 3 Enter an end time using the End Time edit box 4 Click Search Log to start your search 5 If you want further information on the logs click More Info 6 Click Return to the return to the main menu ...

Page 93: ... to upgrade the firmware file Use the FTP function of the Upgrade screen on the Utilities screen You need one host PC to run the FTP server software and place the firmware file Make sure the TVR 10 and PC are in the same subnet We strongly recommend that you upgrade the firmware using the client software or the USB function Upgrading with a USB flash memory Use the Firmware Upgrade button on the U...

Page 94: ...ough the Web browser You can log in to the TVR 10 Web browser to perform a firmware upgrade Prior to upgrade ensure that you have the digicap DAV file in the workstation you are accessing the TVR 10 from To upgrade the firmware through the Web browser 1 Log in to the TVR 10 Web browser 2 Select the Configure button 3 Select the Others tab You will need to scroll right through several tabs to locat...

Page 95: ...lick New User b Create a user named target and set its password c Choose the target user in the User Name list d Enter the path where the firmware is placed in the Home Directory box and then click Done to finish the configuration An example of the completed screen is shown below Upgrading using the FTP server To upgrade using the FTP server 1 Display the Utilities screen of the main menu 2 Displa...

Page 96: ...hrough the network and download the firmware file Click Confirm at the prompt to begin the upgrade process 5 When finished the system needs to reboot Click Confirm to start the reboot or press Cancel to reboot later The new firmware will start to work after rebooting ...

Page 97: ...revious screen Scroll wheel backward Switches to the next screen Right click Displays the mouse menu PTZ interface Table 25 PTZ interface Mouse control Function Double click Moves to the center of the screen for SAE YAAN protocol Drag Selects an area to zoom in for SAE YAAN protocol Click If you select an area for zooming in this action which will save the poison as No 60 and zoom in the area for ...

Page 98: ...interface Mouse control Function Drag Camera name position follows the pointer Right click Displays menu with these commands Confirm Cancel Style for OSD only Area configure interface Table 27 Area configure interface Mouse control Function Right click Displays menu with these commands Confirm Cancel Clear Full appears only for motion detect area configuration Drag Extends or shrinks an area Point...

Page 99: ...nterface Mouse control Function Click Selects the file to copy or cancel Scroll wheel forward Selects the previous file Scroll wheel backward Selects the next file Right click Cancels and returns back to the Display interface Double click Plays the selected file User interface Table 30 User interface Mouse control Function Double click Enters the selected user s privileges setting interface Right ...

Page 100: ...Appendix A Mouse control function 96 TruVision DVR 10 User Manual ...

Page 101: ...F 15 fps CIF 25 P 30 N fps Audio compression OggVorbis 16 Kbps Audio input 1 channel RCA 2 0 2 4 Vp p 1 KΩ Audio output 1 channel RCA 2 0 2 4 Vp p 600 Ω Stream type Video Video Audio Support dual stream Yes Bit rate 32 Kbps 2 Mbps user defined HDD interface 1 SATA interface can support 1 SATA HDD up to 1 TB Communication interface 1 RJ45 10M 100M self adaptive Ethernet Interface 1 RS 485 interface...

Page 102: ...PAL 176 144 QCIF 352 288 CIF 704 288 2CIF 528 384 DCIF 704 576 4CIF NTSC 176 120 QCIF 352 240 CIF 704 240 2CIF 528 320 DCIF 704 480 4CIF Battery removal The TVR 10 unit contains one 3 V Lithium battery This battery can only be removed by a recycling or service technician The remote control comes with two AAA alkaline batteries To remove the remote control batteries 1 Detach the remote control s ba...

Page 103: ...the fan does not work Front panel cable is not functioning Fan is not functioning After plugging in and turning on the unit the POWER light on the front panel turns green and the indicator lights on the panel turn on but the fan does not work The ATX plug in main board is not plugged in TVR 10 continuously reboots after starting up every 10 seconds Upgraded using the wrong firmware Main board fail...

Page 104: ...eshooting 100 TruVision DVR 10 User Manual Failure Possible reasons Client software cannot view the TVR 10 live image Network error Connected using wrong TVR 10 parameters IP address port number username or password etc ...

Page 105: ...D Pelco D TWHC ChangLin JC 4116 Pelco d WX TX CONTROL 232 DaLi KC3360S Pelco P USNT DeltaDome KLT NVD2200PS Philips VCL SPEED DOME Demo Speed LC D2104 PIH 7625 VCOM VC 2000 Dennard Dome LCU PLD VIDO B01 DH CC440 LG RM110 WEIHAN DM Dynacolor LG Multix SAE QUICK XYM 12 D Max LiAo SAE YAAN YH 06 DM Pelco D LiLin Sample YouLi ENKEL M MV2050 Samsung YT PelcoD 1 The TVR 10 has RS 422 support However the...

Page 106: ...Appendix D PTZ protocols 102 TruVision DVR 10 User Manual ...

Page 107: ...0 frames per second NTSC 25 frames per second PAL at CIF Stream type Audio Video Menu timeout 1 minute Video standard NTSC Disk overwrite mode Overwrite Brightness 50 Contrast 50 Hue 50 Saturation 50 Daylight Savings Time Off Network defaults Function Setting IP address 192 168 111 111 Subnet mask 255 255 255 0 Gateway address 0 0 0 0 ...

Page 108: ...Appendix E Factory defaults 104 TruVision DVR 10 User Manual Function Setting Port 8000 Http port 80 ...

Page 109: ...other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays Table 31 Technical support North America T 888 GE Security 888 437 3287 Toll free in the US Puerto Rico and Canada 503 885 5700 outside of the toll free area F 888 329 0332 Tualatin tech support 561 998 6232 Boca Raton tech support E nstechsrv ge com gesecurity custome...

Page 110: ...in America F 1 305 593 4300 E InfraSec TechnicalServicesLatinAmerica ge com InfraSecCustomerService LatinAmerica ge com Europe Middle East and Africa W Select Customer Support at www gesecurity eu China India Singapore Taiwan Southeast Asia E ges asiatechservice ge com ...

Page 111: ...eo loss alarm 54 D display settings device ID 59 multi screen layout 62 system date and time 60 video output standard 60 F front panel overview 10 H HDD capacity 6 I installation environment 5 L live mode camera status 26 cycling througn camera views 27 logging in 27 M main menu commands and options 19 exiting the main menu 23 menu and screen use 21 managing the hard drive 85 checking the HDD stat...

Page 112: ...tour 80 PTZ screen options 77 shadow tour 81 R rebooting the TVR 10 86 recording settings camera recording 64 defining a recording schedule 65 record mode 64 restoring to factory defaults 84 T turning off the TVR 10 39 turning the TVR 10 on 25 U upgrading the firmware 89 user settings access privileges 45 adding a new user 43 assigning access privileges 44 deleting users 46 modifying your password...

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