Automatic “9”
Insertion
You can program any port to automatically dial “9” when the receiver is lifted. If an
external line is available, you hear the line’s dial tone. Otherwise, you hear the error tone
followed by the internal dial tone.
When the automatic 9 insertion option is selected, make internal calls by pressing
FLASH
to receive the intercom dial tone. Pressing
FLASH
does not change the operating mode.
The next time the receiver is lifted, you’ll still connect to an external line.
Dial “8” for external
line
When there is a need to select a specific line, press “8” followed by the line number
requested. For instance, to request line 3, lift the receiver and dial “83”. If line 3 is
available, you will hear the line’s dial tone. Otherwise, you will hear the busy signal.
Call pick-up
You can pick-up any ringing telephone from your office. Just press
PICK UP ANY
on your
feature phone, or press * 7. Note that you can selectively prevent picking up calls. See
below.
Disallow call pick up
Calls destined to
FAX
machines or to extensions that require extreme privacy should not
be picked up. This feature disables picking up such calls.
Call hold, park
This feature allows you to put callers on hold, and while on hold, they listen to music.
TeleCraft offers two hold types: exclusive and public (also called “call park”). Any time
you press the
FLASH
key; the outside call is put on exclusive hold. Now you can transfer
the call, create a conference call, convert it to public hold, or just press the
FLASH
key
again to retrieve the call and continue the conversation.
The
PBX HOLD
button puts callers on public-hold (call park). You can then hang up
knowing that the caller is on-hold listening to music. The Consoles throughout the office
show this line as “on-hold” allowing anybody to press the corresponding
LINE
button and
pick-up the call. Note that if you do not have a console, TeleCraft lets you know which
line is on-hold by supplying several beeps denoting the line number.
Most telephone sets have a
Hold
or
Mute
button. This button only mutes its microphone
and does not supply music on-hold. TeleCraft is unaware of this type of hold. You must
use the
HOLD
button as indicated on the printed label.
TeleCraft Telephone Systems
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