ProxiPen and WinDAU Installation Manual
42
IMPORTANT:
TIME/DATE DISCREPANCIES – If you are experiencing data corruption with
downloaded files from the ProxiPen, the problem may be caused due to several circumstances.
(1) The ProxiPen is not being downloaded for extended periods of time causing the
synchronization of time between the pen and the computer to lapse; thus, causing a discrepancy.
(2) The computer running WinDAU has been turned off for a certain period of time causing the
synchronization of time between the pen and the computer to lapse; thus, causing a discrepancy.
(3) The clock of the computer running WinDAU is being updated by a server, periodically; thus,
causing a discrepancy.
To correct or avoid this problem, it is a good practice to enter ProxiPen configuration from
WinDAU prior to any download. Then, click the Set to PC Date/Time button. This will
resynchronize the time between the ProxiPen and the PC and alleviate data corruption due to
time/date discrepancies.
If you require additional assistance, please contact Technical Support.
7. Place the ProxiPen in the DTU.
8. Select Download from the main screen in WinDAU. The following screen will appear:
NOTE:
Unchecking "Track download folder" will allow you to change the path for the backup
folder and error folder. Default settings are recommended. Watch download folder for new files
will notify the user of new downloads with a blinking notification on the main screen of WinDAU.
9. Click Download to continue the download process.
10. Then, click Exit to return to the main screen of WinDAU.
11. Under the Report button in the top right corner, “Download Files: 1” will be blinking in red text.
This is a notification that there are a particular number of files that have been downloaded and
are ready to be viewed.
Summary of Contents for ProxiPen
Page 57: ......