19
GC AADVA
™
IOS 1 00 P
Table 2: Electromagnetic emissions and immunity
38
Identification plate and labelling
The information on the identification plate describes the AADVA IOS 100 P and contains the serial number along with the necessary
regulatory and safety symbols.
39
Device specifications and classifications
General specifications and classifications
Screen/PC
External Unit
Operating temp
10°C < Ta < 35°C (ambient temp)
Camera
Double protection measure (ESD)
Operating humidity
10% - 90% , non-condensing
Light source camera
structured blue light
Transport & storage
temp
-20°C < T < +60°C
Data output
STL
Transport & Storage
humidity
10% - 90% , non-condensing
Weight
System requirements
Entire handpiece
184g (w/o cable); 374g (incl. cable)
OS
≥ Windows 8.1 (10 preferred)
Cradle
880g
CPU
210mm
22.2mm
880g
Intel 4 Core: ≥8 t i7 pro ≥3,8
GHz (base frequency)
Length
Intel 6 Core: ≥10 t i7 pro ≥3,5 GHz (base frequency)
Width of handpiece head
Intel 8 Core: ≥12 t i7 pro ≥3,2 GHz (base frequency)
Height of handpiece head
19.0mm
AMD: ≥ Ryzen 7 1700X
GPU
≥ GTX 980 + ≥ 4 GB
RAM
≥ 16 GB
SSD/HDD
≥ 128 GB / ≥ 500 GB
40
Environment
This product is subject to the European Directive 2012/19/EU (WEEE) and the laws applicable in your country for environmentally
responsible recycling/disposal. Dispose all components in accordance with applicable regulations
41
Troubleshooting
No power
▪
Is the power cable connected?
▪
If the pilot lamp on the cradle is lighted, is the screen switched off?
▪
Are the fans of the PC working, is the device making any noise?
No image appearing on screen
▪
Is the device heated up properly, does the thermos indication mention ‘COLD’ or
‘OK’?
▪
Is the hand piece positioned in the cradle?
▪
Do you see a small blue LED light when looking into the camera?
▪
Is the light in the camera white or black?
▪
Is the cover glass of the camera not covered and is it properly cleaned?
▪
Is there a scannable object within the scan range of 15 mm?
Not possible to enter data into the
‘Patient ID’ field
▪
Did you enter numbers or letters into the patient ID field?
Not possible to transfer data through
the Aadva Xchange
▪
Is the device connected to internet?
▪
Is your GC Connect account still active?
▪
Did you transfer the specific data already before?
▪
Did you already transfer the specific data to USB?
▪
Did you go through
the complete validation process and did you click ‘confirm’
before transferring data?
No patients listed in ‘Search patient’
field
▪
Did you log in using your own user name and password?
Case
Error message/indication
Reason
Solution
Wrong PIN
"The dentist and password you
have entered are not valid."
The PIN was entered
incorrectly.
Enter correct PIN.
