Gateway Profile 4, User Manual

Page: 233 / 280

225
Troubleshooting
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Diskette drive
The diskette drive is not recognized
■
Shut down and restart your computer.
■
Remove the drive pack and make sure that the cables are connected
correctly to the diskette drive and the drive adapter card. Make sure that
the pins are not bent or misaligned. For more information, see “Replacing
the removable drive pack” on page 202.
You cannot save a file to diskette or you see the message “disk is full
or write-protected”
■
Make sure that the write-protection tab on the upper-right corner of the
diskette is down (unprotected).
■
Delete unnecessary files on the diskette and try again.
■
Make sure that the diskette you are using is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error-checking on the diskette. For more information, see “Checking
hard drive space” on page 173. If errors are detected and corrected, try
using the diskette again.
You see a “Access Denied” or “Write protect” error message
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Make sure that the diskette you are using is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You see a “Disk is full” error message
■
Delete unnecessary files on the diskette.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error checking on the diskette. For more information, see “Checking
the hard drive for errors” on page 175. If errors are detected and corrected,
try using the diskette again.