Gateway Micro Tower, User Manual, Page: 301 / 332

293
Troubleshooting
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If you have an optical mouse, clean the mouse by wiping the bottom with a
clean, damp cloth. Make sure that the optical sensor is clean and free or debris.
If you have a trackball mouse, see “Cleaning the mouse” on page 207.
Power
My system is turned on but nothing is getting power
■
If your computer is plugged into a surge protector, make sure that the surge
protector is securely connected to an electrical outlet, switched on, and
working correctly.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
■
Make sure that all devices are connected securely to the surge protector
and correctly switched on.
Printer
Printer will not turn on
■
Make sure that the power cord is plugged into an AC power source.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
Printer is on but will not print
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
Help and
Support
For a video tutorial about cleaning the mouse, click Start,
Help and Support, Video tutorials, Maintaining your
computer, then click Cleaning the mouse.