G4-304SD1a
User Manual & Install Guide
150 of 151
10
Customer Limited Warranty
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GATEKEEPER SYSTEMS INC.
(Company) warrants that any
product manufactured or supplied by Gatekeeper Systems and
found in the reasonable judgment of Gatekeeper Systems to be
defective in material or workmanship will be repaired or replaced
by Gatekeeper Systems without charge for parts and labor.
This warranty shall cover the following periods and equipment:
Gatekeeper System
Interior Cameras - 5 years
Exterior Cameras - 3 years
G series G4-304SD1a’s – 3 years
Gatekeeper Branded SD Cards – 3 years
Hard Drives – 1 Year
All Accessories and Other Products Not Identified above - 1 year
The warranty periods commence on the date of shipment. During
the period of the warranty the Company, at its discretion will
repair and/or replace all improperly functioning equipment
caused by a manufacturer’s defect. This warranty does not protect
against accidental or intentional damage, vehicle electrical
systems generating steady state or transients, voltages or currents
exceeding product specification, loss, acts of nature, water
damage, or any other event that did not originate during the
manufacturer of the product. G4-304SD1a’s must be returned
once every twelve months for service otherwise warranty may be
void.
The Gatekeeper Systems product including any defective part
must be returned to Gatekeeper Systems within the warranty
period. The expense of delivering Company product to
Gatekeeper Systems for warranty work will be paid by the
customer. The expense of delivering Company product back to
the customer will be paid by Gatekeeper Systems. Gatekeeper
Systems’ responsibility in respect to claims is limited to making
the required repairs or replacements and no claim of breach of
warranty shall be cause for cancellation or rescission of the
contract of sale. Proof of purchase complete with the serial
numbers of the products purchased will be required by the
customer to substantiate any warranty claim. All warranty work
must be performed by an authorized Gatekeeper Systems service
representative.
This warranty does not cover any Gatekeeper Systems’ product
that has been subject to misuse, neglect, negligence, or accident,
or that has been operated in any way contrary to the operating
instructions as specified by Gatekeeper Systems either verbally, in
writing, by instructions written on the product or in the
Gatekeeper Systems Installation and Operating Manual.
This warranty does not apply to any damage to the Gatekeeper
Systems product that is the result of improper maintenance or to
any Gatekeeper Systems’ product that has been altered or
modified so as to adversely affect the products’ operation,
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Gatekeeper Systems’ is not responsible for lost or missing video.
The warranty does not extend to repairs made necessary by
normal wear or by the use of parts or accessories which are either
incompatible with the Company product or adversely affect its
operation, performance or durability.
Gatekeeper Systems reserves the right to change or improve the
design of any Company product without assuming any obligation
to modify any product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
SPECIFIED PERIOD FOR EACH PRODUCT CATEGORY AS LISTED IN
THIS DOCUMENT. ACCORDINGLY, ANY SUCH IMPLIED
WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN
THEIR ENTIRETY AFTER THE EXPIRATION OF THE APPROPRIATE
WARRANTY PERIOD. GATEKEEPER SYSTEMS’ OBLIGATION UNDER
THIS WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE
REPAIR OR REPLACEMENT OF DEFECTIVE PARTS, AND
GATEKEEPER SYSTEMS DOES NOT ASSUME OR AUTHORIZE
ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS ASSUMES NO RESPONSIBILITY FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
INCLUDING, BUT NOT LIMITED TO THE EXPENSE OF RETURNING
THE COMPANY PRODUCT TO GATEKEEPER SYSTEMS CORPORATE
HEAD OFFICE, MECHANIC’S TRAVEL TIME, CUSTOMER LABOR
EXPENSES, TELEPHONE OR TELEGRAM CHARGES, RENTAL OF LIKE
PRODUCT DURING THE TIME WARRANTY SERVICE IS BEING
PERFORMED, TRAVEL, LOSS OF USE OF THE PRODUCT, LOSS OF
TIME OR INCONVENIENCE.
Warranty Service
To obtain warranty service, the purchaser must notify the
Company during the warranty period. The Purchaser will discuss
the defect or problem with a Company technician, and once the
problem has been verified the Company will issue a return
material authorization number (RMA) authorizing the purchaser to
return faulty merchandise to the Company for repair or
replacement as determined by the Company. It may be necessary
for the customer to assist Gatekeeper Systems in assessing failed
product. Gatekeeper Systems may require the customer to
remove hardware, manipulate software and/or perform other
diagnostic activities. Failure to assist in and allow remote
diagnostic activities may result in a service fee being charged.
Advance replacements will be issued for the first 45 days from the
date of shipment.
This Warranty applies to all Company products manufactured by
Gatekeeper Systems and sold in the United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
USA RECEIVING FACILITY:
Gatekeeper Systems Inc.
446 Harrison Street
Sumas WA 98295
Tel. 1.604.864.6187
Fax 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
CANADA OPERATIONS:
Gatekeeper Systems Inc.
301-3 1127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel. 1.604.864.6187
Fax. 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
