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Troubleshooting

Troubleshooting

Troubleshooting

Troubleshooting....    

 
 
When I turn on the Bus, my recorder won’t power up or my recorder powers up and then shuts down every 

When I turn on the Bus, my recorder won’t power up or my recorder powers up and then shuts down every 

When I turn on the Bus, my recorder won’t power up or my recorder powers up and then shuts down every 

When I turn on the Bus, my recorder won’t power up or my recorder powers up and then shuts down every couple of 

couple of 

couple of 

couple of 

minutes.  Why is this?

minutes.  Why is this?

minutes.  Why is this?

minutes.  Why is this?    
    

 

Ensure that the Sensor harness is connected correctly 

 

Ensure the black Molex is connected to the back of the recorder 

 

Ensure comrad™ is properly inserted into the NiTRO™ Control unit 

 
My camera shows 

My camera shows 

My camera shows 

My camera shows an upside down image:

an upside down image:

an upside down image:

an upside down image:    

    

 

The camera is meant to be mounted to the ceiling.  If the camera is mounted right side up, or sideways, the preview 
will show an image that is rotated. 

 

Rotate the lens by removing the two large screws on the camera bracket, rotating the camera bracket 180

°

 and 

then screwing it back on. 

 
When I view vi

When I view vi

When I view vi

When I view video, there is only a black 

deo, there is only a black 

deo, there is only a black 

deo, there is only a black screen:

screen:

screen:

screen:    

 

 

Make sure all camera harnesses are connected to the video in ports on the back of the recorder and/or camera. 

 
I have connected a monitor to my recorder, yet there is nothin

I have connected a monitor to my recorder, yet there is nothin

I have connected a monitor to my recorder, yet there is nothin

I have connected a monitor to my recorder, yet there is nothing on the screen of the monitor.  Why?

g on the screen of the monitor.  Why?

g on the screen of the monitor.  Why?

g on the screen of the monitor.  Why?    

    

 

If the monitor uses an S-video connector, the monitor needs to be connected to the unit prior to starting the unit.  

 
I have 

I have 

I have 

I have MAXVIEW

MAXVIEW

MAXVIEW

MAXVIEW™

™    open and want to view a video file.  How do I do this?

open and want to view a video file.  How do I do this?

open and want to view a video file.  How do I do this?

open and want to view a video file.  How do I do this?    

    

 

Click on File > Open. 

 

Using the drop down menu under “Look in”, locate NiTRO Videos. 

 

Double click on ‘videos’ folder (Select ‘clips’ folder if applicable).    

 

Select desired video file(s) to view by clicking with mouse to highlight and then press Open.    

 

 

If you rename the video file make sure you put the right extension at the end of the file (.avi)

(.avi)

(.avi)

(.avi); Example: my clip

; Example: my clip

; Example: my clip

; Example: my clip.avi

.avi

.avi

.avi    

    

Summary of Contents for Digital Smart Recorder NiTRO 900

Page 1: ...NiTRO 900 Manual Version 1 8 1 1 Safety Security Peace of Mind...

Page 2: ...View 18 Changing Camera Lens 18 Check For 19 Quick Configuration Settings for Installers 20 Setting the Configuration 21 Basic Configuration 21 Advanced Configuration 24 System Configuration 29 Record...

Page 3: ...Video Clip 48 Extracting Still Image 48 Setting the Recorder Configuration 49 Saving Configuration 52 Loading Configuration on Recorder 52 Check for Updates 52 Upgrading Software on the NiTRO 900 54...

Page 4: ...guration 19 Figure 17 Alternate Four Camera Configuration 19 Figure 18 Cloning a comrad 32 Figure 19 Record Screen 33 Figure 20 Playback Display 34 Figure 21 Downloading Clips To A comrad 35 Figure 22...

Page 5: ...eader that not adhering to the instruction could result in bodily harm equipment damage or data loss Alerts the reader to a strong recommendation that will enhance the performance of the recorder A us...

Page 6: ...of the GSX System either physically or by USB Do not remove the cover of the NiTRO 900 Doing so will directly result in voiding the manufacturer s warranty If your NiTRO 900 requires repair contact Ga...

Page 7: ...nt hard drive and storage device Isolation Suspension System Thermal Intelligence Direct Connect USB 2 0 Power Guard Smart Flag Alarm Verification LCD Smart Search User friendly and convenient way to...

Page 8: ...rview Overview Check List Check List Check List Check List Use the provided check list to ensure that you have received all the components required for your complete NiTRO 900 Digital Smart Recorder M...

Page 9: ...05 Camera Alignment Cable CAB000157 DC to DC Cable CAB000149 RCA Single patch Cable DVRWPCRC 150 Direct Camera Connect Cable CAMWHAVIDEOCABLE A A A Ac c c ccessories cessories cessories cessories The...

Page 10: ...nector Pin Molex Connector Power input 3 3 3 3 Mouse Input Mouse Input Mouse Input Mouse Input Not Used 4 4 4 4 Keyboard Keyboard Keyboard Keyboard Connect keyboard to navigate through menus instead o...

Page 11: ...d Lead Lead Lead Y Y Y Y WIRE WIRE WIRE WIRE COLOR COLOR COLOR COLOR 7 7 7 7 Lead Lead Lead Lead Z Z Z Z FUSE PANEL CONNECTION FUSE PANEL CONNECTION FUSE PANEL CONNECTION FUSE PANEL CONNECTION 1 Extra...

Page 12: ...of temperature range 5 5 5 5 comrad comrad comrad comrad Power LED Power LED Power LED Power LED Lit when the NiTRO system is powered up Shutdown the NiTRO System prior to removal of the comrad Do not...

Page 13: ...cate site for all other accessories ie Alarm Button Record LED optional Mount the Isolation Suspension System plate Run Power harness through enclosure to destination Connect the constant power on the...

Page 14: ...and moisture Ensure sufficient airflow for enclosure fan and vents Solid flat mounting surface Recommended Location for the IR Illuminator Recommended Location for the IR Illuminator Recommended Loca...

Page 15: ...s connected to Green lead 9 on the Four conductor cable on the Sensor Harness 11 1 Alarm Button 2 Record LED 3 Record LED Red Lead 4 Record LED White Lead 5 Alarm Button Red Lead 6 Alarm Button Black...

Page 16: ...the Camera Harness es Route the camera harness es and accessory harness es Always use grommets when running the harness through sheet metal holes Avoid excessively tight bends especially around metal...

Page 17: ...a Seat Position Camera Seat Position Camera Seat Position Attach the Molex connector from camera harness to the Molex connector attached to the camera circuitry 3 If mounting to Bulkhead of the bus fo...

Page 18: ...focus when the Polycarbonate cover is put back on Should this occur simply loosen the set screw on the lens turn the lens 1 8 of a turn counter clockwise and tighten screw Adjusting the Field of View...

Page 19: ...pening in base Use existing wire paths wherever possible ie radio speakers etc Avoid excessively tight bends especially around metal surfaces Always use grommets when routing through sheet metal holes...

Page 20: ...n and then select VIDEO ONLY This will ensure that the customer will receive the system without any previous video on their comrad All other settings are set by default refer to the following pages fo...

Page 21: ...guration Basic Configuration Basic Configuration There are seven menus under the BASIC sub menu The menus are defined below Refer to the following pages for a detailed description of how to use each m...

Page 22: ...e ID can be set using UPPERCASE lowercase alphabet letters numbers 0 through 9 space and dash with a maximum of 20 characters EXIT EXIT EXIT EXIT Press the blue menu button to exit Set ID OTHER OTHER...

Page 23: ...he blue menu button to exit the Set Date menu OTHER OTHER OTHER OTHER The video file name includes the date and time of the beginning of the file The recorder files video on a first in first out FIFO...

Page 24: ...r ignored This setting determines the microphone audio level input This setting determines the audio level output The Subtitle Position allows you to position the subtitle text on the top or bottom of...

Page 25: ...blue menu button to exit and return to the Advanced sub menu DEFAULT CONDITION DEFAULT CONDITION DEFAULT CONDITION DEFAULT CONDITION US PURPOSE PURPOSE PURPOSE PURPOSE If the recorder is wired to moni...

Page 26: ...rrow to advance to the next menu or left arrow to advance to the previous menu Press the blue menu button to exit and return to the Advanced sub menu OTHER OTHER OTHER OTHER None the recorder will rec...

Page 27: ...meras ENTRY ENTRY ENTRY ENTRY Use the plus and minus keys to toggle between C C C Color olor olor olor or B B B Black lack lack lack W W W White hite hite hite EXIT EXIT EXIT EXIT Use the right arrow...

Page 28: ...nged to DOOR the letter D would be displayed ENTRY ENTRY ENTRY ENTRY Press Go to enter the Sensor Setup menu Use the plus and minus sign keys to increment each character Use the left or right arrow ke...

Page 29: ...return to the Advanced sub menu OTHER OTHER OTHER OTHER The speed units used will be correct according to the units configured in the Set Units menu ie if the unit is set to Metric units the speed wil...

Page 30: ...Laptop via the rear Ethernet port the IP address will be displayed under IP0 This address is used to connect to the recorder over the network ENTRY ENTRY ENTRY ENTRY No entry data already displayed o...

Page 31: ...er gets a new update via Check for Updates or Upgrades copied from another comrad the new version of software can be confirmed here ENTRY ENTRY ENTRY ENTRY No entry data already displayed on screen EX...

Page 32: ...orrupt hard drives or to upgrade other units Remember cloning will format the drive first so do not use clone if you want to keep the video stored on the drive When using the Dual Head USB Cable ensur...

Page 33: ...s the index will show 1 10 2 10 10 10 Method II Date Time Input the date and time of the video file you want to watch Playback skips to the video that is closest to that time All videos are indexed by...

Page 34: ...lay back Figure Figure Figure Figure 20 20 20 20 Playback Display Playback Display Playback Display Playback Display Rew Fwd Buttons Rew Fwd Buttons Rew Fwd Buttons Rew Fwd Buttons When you press Rew...

Page 35: ...ile The Save 10 minutes automatically extracts a clip up to 5 minutes of video before the current position and up to 5 minutes of video after the current position 1 Press Pause when you reach the midd...

Page 36: ...blue menu button or Cancel to exit the Shutdown menu MESSAGES MESSAGES MESSAGES MESSAGES Shutting down appears when the system is safely shutting down The system takes roughly 15 seconds to fully pow...

Page 37: ...the rear Ethernet port comrad comrad comrad comrad Only to Computer Only to Computer Only to Computer Only to Computer Power down the recorder and remove the comrad unit by pulling firmly on the fron...

Page 38: ...deo files For first time connection you will need to install MAXVIEW software by double clicking on the setup exe setup exe setup exe setup exe file Refer to MAXVIEW Installation section for details o...

Page 39: ...m IP1 1 Address Bar 2 setup exe Figure Figure Figure Figure 25 25 25 25 Browsing The Recorder On A Computer Browsing The Recorder On A Computer Browsing The Recorder On A Computer Browsing The Recorde...

Page 40: ...1 e g 192 168 0 1 e g 192 168 0 172 72 72 72 Simply enter two backslashes followed by that address into the address bar in Windows Explorer e g e g e g e g 192 168 0 1 192 168 0 1 192 168 0 1 192 168...

Page 41: ...sor with 32 MB dedicated video RAM Connection Connection Connection Connection USB 1 1 USB 2 0 100 Mbps Ethernet Network Card TCP IP Protocol For best system performance we recommend that your PC exce...

Page 42: ...een to the left does not automatically pop up browse using Windows Explorer and double click on the removable drive GSX NiTRO Videos and double click on the setup exe setup exe setup exe setup exe fil...

Page 43: ...r We recommend that the software is installed under Program Files press Next to proceed Start Installation Press Next to proceed Installing Files We recommend you do not abort installation process aft...

Page 44: ...ps and extract still images 6 Sensor List Figure Figure Figure Figure 27 27 27 27 MAXVIEW MAXVIEW MAXVIEW MAXVIEW Operation Operation Operation Operation Opening Video Files Opening Video Files Openin...

Page 45: ...is moveable and resizable Figure Figure Figure Figure 29 29 29 29 Displaying The GPS Map Displaying The GPS Map Displaying The GPS Map Displaying The GPS Map To view where the vehicle is in relation t...

Page 46: ...ck on the Time Graph and the Vehicle Locator will appear in the GPS Data window With the playback video still paused if you left click again in a different position along the Time Graph the Vehicle Lo...

Page 47: ...can t be heard Figure Figure Figure Figure 33 33 33 33 Adjusting Sound Balance In Windows XP Adjusting Sound Balance In Windows XP Adjusting Sound Balance In Windows XP Adjusting Sound Balance In Win...

Page 48: ...the video you wish to take a clip of 1 Pause the video at beginning of the clip you want to save 2 Left click on the Video Clip Graph where the yellow cursor is located 3 Drag mouse to the right the...

Page 49: ...VIEW rather than the LCD screen To open the configuration menu first Double click on the file located in the configuration list The filename is the ID name and by default is the factory serial number...

Page 50: ...rations Audio Volume In Max Cameras Record Delay Record Extend Dwell Time Sensor Configuration You can change the name of each sensor from the default name Also assign a specific sensor to a specific...

Page 51: ...e camera selection Please note When setting the video to Color or to Black and White if there are multiple cameras connected to the NiTRO 900 with one being a color camera this setting must be set to...

Page 52: ...scroll to the desired configuration file Finally press the blue menu button to load All files recorded from this point forward will use this configuration Check for Updates Check for Updates Check for...

Page 53: ...es are automatically copied in to the upgrade folder on the comrad comrad has been successfully upgraded you may now update another comrad or use this comrad to copy upgrade files to another recorder...

Page 54: ...he NiTRO 900 The LCD will display Copying Upgrades for a moment When the upgrade files are finished copying shutdown and restart the recorder To verify that the upgrade was successful go to Configurat...

Page 55: ...When I view video there is only a black deo there is only a black deo there is only a black deo there is only a black screen screen screen screen Make sure all camera harnesses are connected to the v...

Page 56: ...Once the ID has been set press the BLUE menu button to the left of the LCD Once the BLUE menu button has been pressed you will see the screen change to Saving Config A confirmation screen will appear...

Page 57: ...uit 12V 6 Brown User customizable sensor optional 12V 7 White Connect to Warning light Amber circuit 12V B B B B Alarm LED Alarm LED Alarm LED Alarm LED Harness Harness Harness Harness 4 wires 1 Red 1...

Page 58: ...58 Notes Notes Notes Notes...

Page 59: ...59...

Page 60: ...60...

Page 61: ...Gatekeeper Systems Installation and Operating Manual This warranty does not apply to any damage to the Gatekeeper Systems product that is the result of improper maintenance or to any Gatekeeper System...

Page 62: ...I GSI GSI Canada Canada Canada Canada 301 31127 Wheel Avenue Abbotsford BC V2T 6H1 Canada GSI GSI GSI GSI USA USA USA USA 446 Harris Road Sumas WA 98295 USA Sales Technical Support Sales Technical Sup...

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