Gamatronic Electronic Industries Ltd.
User Guide: MEGA V2 SA25, Release 1.5
59
18. S
ERVICE AND REPAIRS
Gamatronic maintains a team of service technicians, repair laboratories, and an ample inventory
of spare parts, dedicated to the service and repair of our products. When service is required, it
will be performed either at the customer's site or in one of our laboratories, according to the
judgment of our technician and the specifics of the service agreement between the customer and
Gamatronic.
In regards to service, oral agreements have no standing. Service shall be provided gratis during
the warrantee period, on the condition that the UPS has been properly maintained and a written
record has been kept of any maintenance performed on the system.
The initial warrantee period can be extended by a written service agreement between
Gamatronic and the customer. Without a written agreement, Gamatronic is under no obligation
to provide service after expiration of the initial warrantee period.
Gamatronic will not be responsible for maintenance or changes to the UPS that are performed
by an agent without written authorization from Gamatronic.
