17
Action
Ensure the correct supplied handset is used and clean
from limescale.
Turn off the electrical isolating switch and service valve –
contact Customer Service Department.
Ensure hose is correctly fitted and tight.
Ensure pipe is fully inserted into Push Fit connection.
Disconnect shower as shown in page 6 (pipe work
installation section). Inspect pipe end for damage.
Tighten hose connections
Remove outlet hose and see if drips from outlet pipe
If so unit needs replacing, please contact customer
services
Symptom
Water runs from
around hose
(when shower is
in use)
Leaking
Drip from shower
head
Possible cause
Pressure Relief Device
(PRD) has operated due
to excess pressure
build-up. This has
activated because of
the Shower outlet is
being reduced or
blocked.
Hose incorrectly fitted.
Inlet connection
Leaking
Shower head draining
! These checks must only be performed by a competent person
Trouble shooting guide
Page 4 of 4
