30
The vacuum in the plastic
bag is not retained.
The bag is defective.
Sharp parts of the food (for example
bones) may poke holes in the bag.
Check the bag for damage. Use a
different bag if it is damaged. If the
damage is caused by sharp-edged
parts of the food, as far as possible,
position these in the bag in such a
way that they cannot damage the
wall of the bag.
The heat-sealed seam is
defective.
The heat-sealing time you have
selected is unsuitable for the plastic
from which the bag is made.
Select a different heat-sealing time.
There is liquid, grease or crumbs
along the heat-sealed seam. The
bag has creases along the heat-
sealed seam.
Make sure that the bag is dry, that it
has no creases, and that it is posi-
tioned fully on the heat-sealing bar.
Use a different bag. Fold over the
edge of the bag by 3 cm before you
fill it.
The lid cannot be opened.
A slight vacuum has formed and it is
holding the lid closed.
Do not use force or tools to open it.
Initiate vacuum-sealing again and
then cancel it immediately.
Disconnect the appliance from the
mains power supply. Wait
30 seconds and then start up the
appliance again.
Touch the
ÿ
symbol for more than
5
seconds. The system is reset.
Fault
Error
Causes
Possible remedy
31
After
sales service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an appropriate
solution in order to avoid unnecessary visits by
engineers.
When calling us, please give the product number (E no.)
and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the appliance.
To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales
service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
E no.
FD no.
After-sales service
O
GB
0344
892
8988
Calls charged at local or mobile rate.
IE
01450
2655
0.03
€ per minute at peak.
Off peak 0.0088
€ per minute.
AU
1300
368
339
NZ
09
477
0492
