en-us
Disposal
24
Issue
Cause and troubleshooting
The burner switches off immedi-
ately after releasing the control
knob.
▶
Clean the grooves on the burner.
The indicator light around the con-
trol knob flashes orange.
There is an electronics fault
1.
Disconnect the appliance from the power supply.
2.
Wait a couple of seconds and reconnect the appliance to the power supply.
3.
If the message persists, call Customer Support.
Disposal
10 Disposal
Disposal
Find out here how to dispose of old appliances correctly.
10.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
1.
Unplug the appliance from the power supply.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally respon-
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.
Customer Service
11 Customer Service
Customer Service
If you have any questions on use, are unable to eliminate
an issue in the appliance yourself, or the appliance needs
to be repaired, please contact our Customer Service.
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.com/us/appliances/eshop
CA:
1-877-442-4436
www.gaggenau.com
www.gaggenau.ca
11.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
11.2 Rating plate location
You can find the rating plate of your appliance:
¡
On the appliance certificate.
¡
on the underside of the appliance
Rating plate
STATEMENT OF LIMITED PRODUCT WARRANTY
12 STATEMENT OF LIMITED
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
12.1 What this warranty covers & Who it ap-
plies to
The limited warranty provided by BSH Home Appliances
(“Gaggenau“) in this Statement of Limited Product War-
ranty applies only to the Gaggenau appliance sold to you
(“Product“), provided that the Product was purchased:
¡
For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
¡
New at retail (not a display, "as is", or previously re-
turned model), and not for resale, or commercial use.
¡
Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original pur-
chaser of the product warranted herein and to each suc-
ceeding owner of the product purchased for ordinary home
use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Gaggenau to notify you in the unlikely event
of a safety notice or product recall.
12.2 How long the warranty lasts
Gaggenau warrants that the Product is free from defects in
materials and workmanship for a period of seven hundred
and thirty (730) days from the date of the original pur-
chase. The foregoing timeline begins to run upon the date
of original purchase, and shall not be stalled, tolled, ex-
