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Fujitsu ScanSnap S1100i Basic Operation Manual Download Page 107

When You Cannot Uninstall the Software

This section explains how to troubleshoot when you cannot uninstall the following software
programs:

l

ScanSnap Manager

l

ScanSnap Organizer

l

CardMinder

l

ScanSnap Online Update

1.

Restart the computer and log on as a user with Administrator privileges.

2.

Remove the installation information.

a

For details, refer to 

"Removing the Installation Information" (page 91)

.

3.

Install the software.

a

For details, refer to 

"How to Install the Software" (page 40)

.

4.

Uninstall the software.

a

For details, refer to 

"Uninstalling the Software" (page 117)

.

When You Cannot Uninstall the Software

107

Summary of Contents for ScanSnap S1100i

Page 1: ...Basic Operation Guide Windows P3PC 5092 06ENZ2 ...

Page 2: ...Snap 39 How to Install the Software 40 ScanSnap Manager Icon 41 Right Click Menu 42 ScanSnap Setup Window 44 Turning the ScanSnap On or Off 45 Turning the ScanSnap On 46 Turning the ScanSnap Off 48 Sleep Mode 49 Documents to Scan 50 Documents That Can Be Loaded Directly into the ScanSnap 51 Documents That Can Be Scanned Using the Carrier Sheet 53 What You Can Do with Related Software 55 What You C...

Page 3: ...ot Appear 97 Displaying the ScanSnap Manager Icon 98 When ScanSnap Manager Does Not Operate Normally 99 Removing Unnecessary Icons from the Notification Area 100 Checking the Connection between the ScanSnap and the Computer 101 Checking If ScanSnap Manager Is Operating Normally 102 Removing the ScanSnap s Connection Information 105 When You Cannot Uninstall the Software 107 Cleaning 108 Cleaning M...

Page 4: ... 5 l Manuals page 6 l Trademarks page 9 l Manufacturer page 10 l Symbols Used in This Manual page 11 l Arrow Symbols in This Manual page 12 l Screen Examples in This Manual page 13 l Abbreviations Used in This Manual page 14 About This Manual 4 ...

Page 5: ...rmation The attached Safety Precautions manual contains important information about the safe and correct use of the ScanSnap Make sure that you read and understand it before using the ScanSnap Safety Information 5 ...

Page 6: ...p bar ScanSnap Manuals S1100i Safety Precautions l Windows 7 Windows Vista Select Start menu All Programs ScanSnap Manuals S1100i Safety Precautions When Setting Up the ScanSnap Manual Description and Location ScanSnap S1100i Getting Started This manual explains the setup procedure from the moment you open the package to testing the operations Getting Started is included in the package In addition...

Page 7: ...u page 42 l Click the Help button for ScanSnap Manager l Press the F1 key on the keyboard while a window is displayed l Click the Help button in any window When Saving Scanned Images to a Mobile Device Manual Description and Location ScanSnap Basic Operation Guide Mobile Connection for iOS This manual describes operations to be performed on an iOS based mobile device when you save scanned images t...

Page 8: ...k the Help button in any window When Using Related Applications Manual Description and Location ScanSnap Organizer Help This Help file describes the operations windows and messages of ScanSnap Organizer This Help file can be accessed by one of the following methods l Click the Help button for ScanSnap Organizer l Press the F1 key on the keyboard while a window is displayed l Click the Help button ...

Page 9: ...arks of ABBYY Software Ltd which may be registered in some jurisdictions Evernote is a registered trademark or trademark of Evernote Corporation Google Android Google Play and Google Drive are registered trademarks or trademarks of Google Inc Use of these registered trademarks or trademarks is subject to Google Permissions Salesforce the Salesforce logo and Salesforce CRM are registered trademarks...

Page 10: ...Manufacturer PFU LIMITED YOKOHAMA i MARK PLACE 4 4 5 Minatomirai Nishi ku Yokohama Kanagawa 220 8567 Japan PFU LIMITED 2014 2015 Manufacturer 10 ...

Page 11: ...d your property Warning labels indicate the warning level and statements The symbols indicating warning levels and their meanings are as follows Indication Description CAUTION This indication alerts operators of an operation that if not strictly observed may result in safety hazards to personnel or damage to the product Symbols Used in This Manual 11 ...

Page 12: ...Arrow Symbols in This Manual Right arrow symbols are used to connect icons or menu options you should select in succession Example Select Start menu Computer Arrow Symbols in This Manual 12 ...

Page 13: ...cation Area The ScanSnap Manager icon is displayed in the menu which appears when you click in the notification area To have the ScanSnap Manager icon always displayed in the notification area drag the icon and drop it onto the notification area The notification area is located at the far right of the taskbar The explanations in this manual use the case in which the ScanSnap Manager icon is always...

Page 14: ...ws 7 Ultimate operating system English Version Windows Vista Windows Vista Home Basic operating system English Version Windows Vista Home Premium operating system English Version Windows Vista Business operating system English Version Windows Vista Enterprise operating system English Version Windows Vista Ultimate operating system English Version Windows Windows 10 Windows 8 1 Windows 8 Windows 7 ...

Page 15: ...ader for ScanSnap refers to the ABBYY FineReader for ScanSnap bundled with the ScanSnap Note that ABBYY FineReader for ScanSnap may be upgraded without notice If the descriptions in this manual differ from the actual displayed screens refer to the ABBYY FineReader for ScanSnap User s Guide Google Drive Google Drive Android Android ScanSnap Color Image Scanner ScanSnap S1100i Carrier Sheet ScanSnap...

Page 16: ...nned dual scan When scanning small size documents such as business cards and postcards you can insert two documents at a time in the ScanSnap Alternatively you can insert the next document while another document is being scanned In either method you can scan up to 20 documents continuously in a single scanning operation These scanning methods are referred to as dual scans For details refer to Scan...

Page 17: ...e ScanSnap You can use the optional Carrier Sheet to scan the following documents l Documents that are larger than A4 Letter size and not larger than A3 size For details refer to Scanning Documents Larger Than A4 or Letter Size with the Carrier Sheet page 77 l Documents that can be damaged quite easily such as photographs or non standard size documents such as clippings For details refer to Scanni...

Page 18: ...What You Can Do with the ScanSnap 18 ...

Page 19: ...he ScanSnap open the output guide For details about documents that can be scanned with the output guide open refer to Documents to Scan page 50 Output Guide l How the document is ejected differs as below depending on whether the output guide is open or closed When the output guide is closed When the output guide is open a The Scan Stop button flashes in blue The button returns to being lit normall...

Page 20: ...ith the output guide closed leave enough space at the back of the ScanSnap to allow the document to be completely ejected In addition when you scan long page documents hold the scanned documents with your hands to prevent them from falling off the unit where the ScanSnap is placed on Make sure that the area where the document exits the scanner is clear of any obstacles Otherwise paper jam may occu...

Page 21: ...disconnect the ScanSnap and other USB devices l Close the feed guide l Switch users l Allow the computer to enter sleep mode a The Scan Stop button on the ScanSnap flashes in blue while the documents are being scanned The ScanSnap Manager Image scanning and file saving window appears a When scanning is complete the ScanSnap Manager Image scanning and file saving window displays a scanning standby ...

Page 22: ...the Scan Stop button on the ScanSnap to finish scanning a The Quick Menu appears 5 In the Quick Menu click the icon of the application to link with ScanSnap Manager For details about linking the following applications with ScanSnap Manager refer to Useful Usages page 71 l ScanSnap Organizer l Scan to CardMinder Scanning a Document 22 ...

Page 23: ...delete or rename scanned images using other applications while the Quick Menu is displayed HINT l Clicking displays the description of an application Placing the mouse cursor over the icon of another application displays the description of the application l Performing a scan while an application that can be automatically linked with is active automatically starts the linkage between ScanSnap Manag...

Page 24: ... you select an option other than Automatic detection for Paper size in the Paper tab of the ScanSnap Setup Window page 44 the dual scan function is disabled l Use a dual scan to scan a document within the following ranges If one of the following ranges is exceeded a length error occurs and part of the document may not appear in the scanned image Maximum scanning length 863 mm 34 in 355 6 mm 14 in ...

Page 25: ...the document is ejected differs as below depending on whether the output guide is open or closed When the output guide is closed When the output guide is open a The Scan Stop button flashes in blue The button returns to being lit normally when document scanning is enabled In addition the ScanSnap Manager icon in the notification area located at the far right of the taskbar changes from to 2 Insert...

Page 26: ...where the ScanSnap is placed on Make sure that the area where the document exits the scanner is clear of any obstacles Otherwise paper jam may occur l If you scan the following documents with the output guide open a paper jam may occur and damage the documents Scan the following documents with the output guide closed Thick paper 80 g m2 20 lb or heavier Postcards Business cards Output Guide 3 Pres...

Page 27: ...nager Image scanning and file saving window is maximized multiple scanned images are displayed in the preview area When you use a dual scan it is recommended that you maximize the ScanSnap Manager Image scanning and file saving window to check that scanned images are created correctly while scanning documents Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting...

Page 28: ... When the document is inserted scanning starts automatically 4 Press the Scan Stop button on the ScanSnap to finish scanning a The Quick Menu appears 5 In the Quick Menu click the icon of the application to link with ScanSnap Manager Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned 28 ...

Page 29: ...ot move delete or rename scanned images using other applications while the Quick Menu is displayed HINT l Clicking displays the description of an application Placing the mouse cursor over the icon of another application displays the description of the application l Performing a scan while an application that can be automatically linked with is active automatically starts the linkage between ScanSn...

Page 30: ...anned images are not merged automatically you can use the ScanSnap Organizer Merge Pages function to merge the scanned images For details refer to the ScanSnap Organizer Help l For a document that will have scanned images which are merged automatically you can use the optional Carrier Sheet to scan the document and merge the scanned images automatically For details refer to Scanning Documents Larg...

Page 31: ...alf so that the sides to be scanned are facing out ATTENTION Fold the long side of the document in half If the left and right areas of the folded document are different in size from each other the scanned images may not be merged automatically 3 Insert the document straight into the feeding section of the ScanSnap with the scanning side facing up a The document is pulled in until it is set inside ...

Page 32: ...area 5 Turn over the document and insert it as described in step 3 ATTENTION Make sure to scan the front and back sides of the document folded in half consecutively a Scanning starts automatically HINT Repeat steps 2 to 5 to continue scanning more A3 B4 or Double Letter size documents You can also continue scanning documents smaller than A4 or Letter size For details about scanning a document refe...

Page 33: ...re you perform the next scan l Do not move delete or rename scanned images using other applications while the Quick Menu is displayed HINT l Clicking displays the description of an application Placing the mouse cursor over the icon of another application displays the description of the application l Performing a scan while an application that can be automatically linked with is active automaticall...

Page 34: ...ctions page 35 l System Requirements page 37 l Overview of the Software Related to the ScanSnap page 39 l How to Install the Software page 40 l ScanSnap Manager Icon page 41 l Right Click Menu page 42 l ScanSnap Setup Window page 44 l Turning the ScanSnap On or Off page 45 l Documents to Scan page 50 ScanSnap Overview 34 ...

Page 35: ...p Then you can place a document on it to insert the document 2 Output guide Open it to eject documents from the front of the ScanSnap Select an ejection method depending on the document type you are scanning For details about documents that can be scanned with the ScanSnap refer to Documents to Scan page 50 l When the output guide is closed l When the output guide is open Parts and Functions 35 ...

Page 36: ...canSnap page 111 4 Scan Stop button Press this button to start or finish scanning Indicates the status of the ScanSnap as follows Blue lit Ready Blue flashing Scanning Orange flashing Error 5 Feeding section Insert the document here to load Side 6 7 No Name Description 6 Tape seal Remove this tape seal after installing the software 7 USB connector Used to connect a USB cable Parts and Functions 36...

Page 37: ...k 2 or later is required 3 When the font size is large some screens may not be displayed correctly In such a case use a smaller font size 4 To save scanned images more free space is required For details about estimated image data size refer to the ScanSnap Manager Help 5 When the ScanSnap is connected to a USB 3 0 port the port operates as a USB 2 0 port ATTENTION l If the system requirements abov...

Page 38: ...lled NET Framework 4 or an in place update for NET Framework 4 which requires 2 GB of free disk space at most may be installed ScanSnap Manager ScanSnap Organizer After installing NET Framework apply the updates in Windows Update l For Windows 10 Windows 8 1 Windows 8 or Windows Vista when the following software programs are installed NET Framework 3 5 SP1 which requires 500 MB of free disk space ...

Page 39: ...siness cards Text recognition can be performed on business cards and you can create a database to facilitate card data management and searches Data in the database can be printed and linked with various applications ABBYY FineReader for ScanSnap This application can perform text recognition on the scanned images using OCR Optical Character Recognition to convert the image data to Word Excel or Pow...

Page 40: ...owing web page http scansnap fujitsu com g support en The functions of each button in the ScanSnap Setup window are as follows Button Function Readme Displays the Readme window You can refer to the Readme file of each software in this window Install Products Displays the Install Products window You can start installing software Manuals Displays the Manuals window You can refer to Safety Precaution...

Page 41: ...tion status as shown below Communication Status ScanSnap Manager Icon Communicating Not communicating HINT Turn the ScanSnap on to begin communication between ScanSnap Manager and the ScanSnap For details about how to turn on the ScanSnap refer to Turning the ScanSnap On page 46 You can display the menu for scanning documents and ScanSnap Manager settings from the ScanSnap Manager icon l Right cli...

Page 42: ...ngs in this window Profile Management Displays the ScanSnap Manager Profile Management window You cannot select Profile Management when the Use Quick Menu checkbox is selected in the ScanSnap setup window For details refer to the Advanced Operation Guide Connect by Wi Fi Displays the ScanSnap Manager Connect by Wi Fi window Available with iX500 and iX100 ScanSnap Folder Settings Displays the ScanS...

Page 43: ...l Site Opens the ScanSnap global homepage http scansnap fujitsu com l About ScanSnap Manager Displays the ScanSnap Manager Version Information window l ScanSnap information Displays the ScanSnap Manager Scanner and driver information window Displayed when the ScanSnap and computer are connected l Online Update Starts the ScanSnap Online Update For details refer to the Advanced Operation Guide To e...

Page 44: ...age 42 the following ScanSnap setup window appears In the ScanSnap setup window you can use the Use Quick Menu checkbox to specify whether or not to use the Quick Menu You can also use the profile buttons and detail setting tabs to specify scan settings according to your scanning needs For details refer to the ScanSnap Manager Help Profile Buttons Detail Setting Tabs ScanSnap Setup Window 44 ...

Page 45: ...ng the ScanSnap On or Off This section explains how to turn the ScanSnap on or off l Turning the ScanSnap On page 46 l Turning the ScanSnap Off page 48 l Sleep Mode page 49 Turning the ScanSnap On or Off 45 ...

Page 46: ...creen and select All apps on the app bar ScanSnap Manager under ScanSnap Manager Windows 7 Windows Vista Select Start menu All Programs ScanSnap Manager ScanSnap Manager l If ScanSnap Manager does not automatically start when you log on to your computer change the setting in the following procedure 1 Right click the ScanSnap Manager icon in the notification area and select Preferences from the Rig...

Page 47: ...ng for example when many software programs are running at the same time l When the ScanSnap is turned on a notification informs you of the ScanSnap s communication status To disable notifications of the ScanSnap s communication status change the setting in the following procedure 1 Right click the ScanSnap Manager icon in the notification area and select Preferences from the Right Click Menu page ...

Page 48: ...the power ON OFF l With some computers it may take 2 to 3 minutes until the light of the Scan button goes out after the computer is turned off l When the ScanSnap is turned off a notification informs you of the ScanSnap s communication status To disable notifications of the ScanSnap s communication status change the setting in the following procedure 1 Right click the ScanSnap Manager icon in the ...

Page 49: ...Sleep Mode When the ScanSnap is on and has not been used for one minute it enters sleep power saving mode Turning the ScanSnap On or Off 49 ...

Page 50: ...s that can be loaded directly into the ScanSnap and the conditions for documents that can be scanned using the Carrier Sheet l Documents That Can Be Loaded Directly into the ScanSnap page 51 l Documents That Can Be Scanned Using the Carrier Sheet page 53 Documents to Scan 50 ...

Page 51: ...Double Letter 11 17 in 279 4 432 mm 1 For details about the eject methods refer to Parts and Functions page 35 2 A dual scan cannot be used for plastic cards 3 Fold in half to scan ATTENTION l The following types of documents must not be scanned Documents attached with the metals such as paper clips or staples that can damage the inside of the ScanSnap Remove the metals for scanning Documents on w...

Page 52: ... the direction shown below 1 2 3 4 5 6 7 8 9 0 ABCDEFG 1 2 3 4 5 6 7 8 9 0 A B C D E F G If the embossed characters are not coated in gold or silver and the background color of the card and the color of the embossed characters are similar it may be difficult for the ScanSnap to recognize embossed characters In which case performing the following may result in an improvement 1 Click the Option butt...

Page 53: ...t size 216 297 mm A3 297 420 mm 1 A4 210 297 mm A5 148 210 mm A6 105 148 mm B4 257 364 mm 1 B5 182 257 mm B6 128 182 mm Postcard 100 148 mm Business card 90 55 mm 55 90 mm Letter 8 5 11 in 216 279 4 mm 11 17 in 279 4 431 8 mm 1 Custom size Width 25 4 to 216 mm 1 to 8 5 in Length 25 4 to 297 mm 1 to 11 69 in 1 Fold in half to scan Documents for Which the Carrier Sheet is Recommended for Scanning It...

Page 54: ...gular or square Carbon paper or thermal paper Documents with memo papers or sticky notes attached ATTENTION l Using the Carrier Sheet Be careful of the following when you use the Carrier Sheet Do not stain or cut the end with a black white pattern Otherwise the Carrier Sheet will not be recognized properly Do not place the Carrier Sheet upside down Otherwise a paper jam may occur and damage the Ca...

Page 55: ... explains the basic operation procedure of software related to the ScanSnap and gives an overview of its functions l What You Can Do with the ScanSnap Organizer page 56 l What You Can Do with CardMinder page 62 What You Can Do with Related Software 55 ...

Page 56: ...PDF or JPEG files without opening them create folders and arrange files for various uses Pages of a PDF file can also be flipped through in thumbnails to verify the scanned image data Main Window Scan documents with the ScanSnap Check thumbnails and organize files for various uses l Basic Operation Procedure of ScanSnap Organizer page 57 l Managing Files page 59 l Using Files page 61 What You Can ...

Page 57: ...ScanSnap Organizer by double clicking the ScanSnap Organizer icon on the desktop 2 Scan documents with the ScanSnap a A list of scanned images is displayed in ScanSnap Organizer 3 Start up ScanSnap Organizer Viewer Double click a scanned image to start up the Viewer Window for displaying and editing scanned images What You Can Do with the ScanSnap Organizer 57 ...

Page 58: ...es that are not oriented correctly Delete any unnecessary pages Make other edits such as inserting a page where necessary 5 Exit ScanSnap Organizer Viewer To exit ScanSnap Organizer Viewer click the Application button and then click the Exit button in the menu that appears What You Can Do with the ScanSnap Organizer 58 ...

Page 59: ...hen you search for PDF files When black and white documents that have been marked are scanned by the ScanSnap the marked character strings are set as keywords for the PDF file Mark the characters on a document Proposal can be used as a keyword to search for the file Document PDF file with a keyword Proposal Proposal Scan the document with the ScanSnap For other keyword setting methods refer to Sca...

Page 60: ...methods of Adobe Acrobat search and Windows Desktop Search Automatically Distributing Files According to Set Conditions You can use the keyword distribution function so that PDF files are automatically distributed into cabinets and folders according to the keywords that have been set Proposal Proposal PDF files with keywords Main Window Statistical Table Statistical Table What You Can Do with the ...

Page 61: ...EG file that contains only the marked section Document Main Window Scan the document with the ScanSnap Using Files by Syncing with a Mobile Device By using the ScanSnap Sync function an image file scanned by the ScanSnap can be synced automatically with a mobile device and can be used easily anytime or anywhere via a cloud service The files are organized and managed in the ScanSnap Sync folder in ...

Page 62: ...from those data quickly and create your client databases conveniently CardMinder uses an Optical Character Recognition OCR engine to recognize text on cards and shares the data with Personal Information Manager PIM applications CardMinder contains two separate functions CardMinder Viewer to enable business card data to be quickly searched from other applications and CardMinder Mobile Viewer to ena...

Page 63: ...ta example l Basic Operation Procedure of CardMinder page 64 l Linking Card Data with Other Applications page 67 l Searching Card Data with the Basic Search Toolbar page 68 l Searching Card Data with CardMinder Viewer page 69 l Attaching a File to Card Data page 70 What You Can Do with CardMinder 63 ...

Page 64: ...t scanning a card When scanning is complete the information printed on the card such as name company and address is automatically recognized as text and displayed in the Edit Data pane The image data scanned from the card is displayed in the Card Image pane ATTENTION ScanSnap Manager must be installed on your computer when you want to recognize the following languages l Chinese simplified l Chines...

Page 65: ...changes to the selected language 3 Click the icon for the Recognize button Example To recognize English click a A confirmation message for the recognition process is displayed 4 Click the Yes button a Character strings on the card data will be recognized as the selected language 5 Correct the card data if necessary The card data can be corrected in the following ways For details refer to the CardM...

Page 66: ...in the card image and then clicking the buttons of the appropriate fields in the Edit Data pane you can redo the recognition process on the selected areas 3 You can directly correct the text of each field in the Edit Data pane 6 Exit CardMinder To exit CardMinder click the application button and then click the Exit button in the menu that appears What You Can Do with CardMinder 66 ...

Page 67: ...ch the URL specified in Website for the card data with a web browser 3 Linking card data with another application You can link card data with another application such as Outlook Express or Salesforce CRM to use the card data in the linked application You can also link card data with USB media to use the card data on a different computer 4 Outputting card data in a different format You can output c...

Page 68: ...ch cards Basic Search Toolbar To search card data type in a search term such as an individual name or a company name in the Basic Search Toolbar The search results are displayed in the main window If multiple cards match the search conditions click to display the next result of the search in the main window What You Can Do with CardMinder 68 ...

Page 69: ...tring you want to search for 2 Press Alt F3 keys on the keyboard at the same time a CardMinder Viewer starts and the card data found based on the search conditions entered such as an individual name and a company name is displayed in the window If multiple cards match the search conditions click to display the next result of the search in the CardMinder Viewer window HINT Click to display in the C...

Page 70: ...Attaching a File to Card Data A file can be attached to card data easily by dragging and dropping it What You Can Do with CardMinder 70 ...

Page 71: ...Snap and how to scan a document with a setting other than the default setting l Managing Paper Documents by Folder on a Computer page 72 l Saving Business Cards to a Computer page 75 l Scanning Documents Larger Than A4 or Letter Size with the Carrier Sheet page 77 l Scanning Documents Such as Photographs and Clippings page 82 Useful Usages 71 ...

Page 72: ...ta by folder in ScanSnap Organizer 1 Scan a paper document with the ScanSnap For details about scanning a document refer to Scanning a Document page 19 a The Quick Menu appears 2 Click the ScanSnap Organizer icon in the Quick Menu a The ScanSnap Organizer window appears Managing Paper Documents by Folder on a Computer 72 ...

Page 73: ... created in the folder list 4 Rename the created cabinet HINT To create multiple cabinets repeat steps 3 to 4 5 Select the scanned image from the file list and drag and drop it to the cabinet Managing Paper Documents by Folder on a Computer 73 ...

Page 74: ... scanned image is moved to the cabinet HINT ScanSnap Organizer has various functions for using saved files For details refer to the ScanSnap Organizer Help Managing Paper Documents by Folder on a Computer 74 ...

Page 75: ...tion properly 1 Scan business cards with the ScanSnap For details about scanning business cards refer to the following l Scanning a Document page 19 l Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned page 24 a The Quick Menu appears 2 Click the Scan to CardMinder icon in the Quick Menu a The Card...

Page 76: ...e card data must be corrected click the text to be corrected and then directly edit it Edit Data Pane Card Image Pane HINT When you scan double sided business cards you must scan one side of each card and edit the card data in CardMinder For details refer to the CardMinder Help Saving Business Cards to a Computer 76 ...

Page 77: ...click the Option button in the Scanning tab of the ScanSnap Setup Window page 44 HINT Both sides of a double sided A4 Letter size document or smaller can also be scanned and merged into a single image 1 Right click the ScanSnap Manager icon in the notification area located at the far right of the taskbar and select the Scan Button Settings from the Right Click Menu page 42 a The ScanSnap setup win...

Page 78: ...the sides to be scanned facing out Fold it tightly and smooth out any creases 2 Open the Carrier Sheet to bind the document Align the fold line with the right edge of the Carrier Sheet so that the document fits in the upper right hand corner of the Carrier Sheet Scanning Documents Larger Than A4 or Letter Size with the Carrier Sheet 78 ...

Page 79: ... ScanSnap HINT If you perform a scan using the Carrier Sheet with the output guide open a paper jam may occur and damage the documents Make sure to close the output guide when you perform a scan using the Carrier Sheet Output Guide 7 Press the Scan Stop button on the ScanSnap to start scanning a Scanning starts and the ScanSnap Manager Image scanning and file saving window appears When the front s...

Page 80: ... Carrier Sheet are displayed as a double page spread image in the preview area HINT Repeat steps 5 to 8 to scan more documents larger than A4 Letter size You can continue to scan documents that can be inserted directly in the ScanSnap For details about scanning a document refer to Scanning a Document page 19 9 Press the Scan Stop button on the ScanSnap to finish scanning a The scanned images of th...

Page 81: ... Paper size in the Carrier Sheet Settings window an optimal size will be selected automatically from the available standard sizes A3 B4 or 11 17 in in Paper size Note that the size of the image may become smaller than the original document depending on the document Example When characters and illustrations are printed to fit in A4 size in the center of an A3 size document the scanned image is outp...

Page 82: ...led To open the Scanning mode option window click the Option button in the Scanning tab of the ScanSnap Setup Window page 44 1 Right click the ScanSnap Manager icon in the notification area located at the far right of the taskbar and select the Scan Button Settings from the Right Click Menu page 42 a The ScanSnap setup window appears 2 In the Paper tab select Automatic detection in Paper size and ...

Page 83: ...ier Sheet and place the top of the document against the top center of the Carrier Sheet 6 Insert the part with the black and white pattern straight into the feeding section of the ScanSnap with the scanning side of the document inside the Carrier Sheet facing up Scanning Documents Such as Photographs and Clippings 83 ...

Page 84: ... Guide 7 Press the Scan Stop button on the ScanSnap to start scanning a When scanning is complete the scanned image of the document that is inside the Carrier Sheet is displayed in the preview area HINT Repeat steps 5 to 7 to scan more documents such as photographs and clippings You can continue to scan documents that can be inserted directly in the ScanSnap For details about scanning a document r...

Page 85: ...depending on the document scanned or part of the image may appear missing Example When the contents are printed to fit in A5 size in the center of an A4 size document the scanned image is output in A5 size To output the scanned image in its original size specify the document size in Paper size HINT In the following cases place a blank white sheet of paper underneath the document when scanning l Th...

Page 86: ...l When You Cannot Uninstall the Software page 107 For details about the troubles you may encounter and the solutions while using the ScanSnap refer to the following l Troubleshooting in the ScanSnap Manager Help To display this section right click the ScanSnap Manager icon in the notification area and select Help Troubleshooting from the Right Click Menu page 42 l ScanSnap Support Site http scansn...

Page 87: ...stallation complete Does the ScanSnap Manager icon appear in the notification area Have you installed the software before No Yes No Topic to Be Referred to 1 If Your First Attempt to Install Failed page 88 2 If You Have Installed the Software Before page 89 3 When the ScanSnap Manager Icon Does Not Appear page 97 4 When ScanSnap Manager Does Not Operate Normally page 99 How to Find Your Solution 8...

Page 88: ...d If any software related to the ScanSnap including models other than S1100i has been installed before refer to If You Have Installed the Software Before page 89 1 Restart the computer and log on as a user with Administrator privileges 2 Reinstall the software For details refer to How to Install the Software page 40 If Your First Attempt to Install Failed 88 ...

Page 89: ...he software related to the ScanSnap including models other than S1100i failed l Uninstalling the Software page 90 l Removing the Installation Information page 91 l Installing the Software from the ScanSnap Setup Window page 95 l Installing One Software at a Time page 96 If You Have Installed the Software Before 89 ...

Page 90: ...sable the anti virus software check if the software is set to lock the application 4 Uninstall the software The following software programs must be uninstalled l ScanSnap Manager l ScanSnap Organizer l CardMinder For details refer to Uninstalling the Software page 117 l If the software was successfully uninstalled proceed to Installing the Software from the ScanSnap Setup Window page 95 l If the s...

Page 91: ...istrator privileges 2 Insert the Setup DVD ROM into the DVD ROM drive a The ScanSnap Setup window appears 3 Click the Close button to close the ScanSnap Setup window 4 Start up the tool for removing the installation information 1 From Windows Explorer open the Tool folder in the Setup DVD ROM 2 Right click SSClean exe and select Run as administrator from the displayed menu a The User Account Contr...

Page 92: ...rs 2 Click the Yes button a A message appears to check whether or not to remove the profile information 3 Click the Yes button to remove and the No button to keep the profile information If You Have Installed the Software Before 92 ...

Page 93: ...rmation is removed and the following message appears 4 Click the OK button to close the Remove Installation Information window l ScanSnap Organizer CardMinder ScanSnap Online Update 1 Select ScanSnap Organizer CardMinder or ScanSnap Online Update and click the Remove button a A confirmation message appears 2 Click the Yes button If You Have Installed the Software Before 93 ...

Page 94: ...the Close button to close the Remove Installation Information window 8 Confirm that the installation folder no longer exists If the ScanSnap folder remains in the following location rename the folder such as ScanSnap This folder can later be deleted once the installation is successfully completed Path DriveName such as C Program Files PFU After completing the procedure proceed to Installing the So...

Page 95: ... check if the software is set to lock the application 4 Install the software For details refer to How to Install the Software page 40 If you did not perform the procedure in Removing the Installation Information page 91 and then failed to install the software perform the following procedures again l Uninstalling the Software page 90 l Removing the Installation Information page 91 l Installing the ...

Page 96: ...nSnap setup exe l ScanSnap Organizer DVD ROMDrive Software Organizer setup exe l CardMinder DVD ROMDrive Software Card setup exe Install one of the software above and then install the following application l ScanSnap Online Update DVD ROMDrive Software Online Update setup exe a The setup window appears Follow the instructions on the screen to continue with the installation If you cannot proceed fu...

Page 97: ...ow to troubleshoot when the ScanSnap Manager icon does not appear in the notification area even though the software is installed and the ScanSnap is connected to the computer l Displaying the ScanSnap Manager Icon page 98 When the ScanSnap Manager Icon Does Not Appear 97 ...

Page 98: ...nap Manager ScanSnap Manager HINT If the problem is solved you can change the setting so that ScanSnap Manager will start up automatically from the next time you log on to the computer The procedure is as follows 1 Right click the ScanSnap Manager icon in the notification area located at the far right of the task bar and select Preferences from the Right Click Menu page 42 a The ScanSnap Manager P...

Page 99: ...lled and the ScanSnap is connected to the computer perform the following procedures l Removing Unnecessary Icons from the Notification Area page 100 l Checking the Connection between the ScanSnap and the Computer page 101 l Checking If ScanSnap Manager Is Operating Normally page 102 l Removing the ScanSnap s Connection Information page 105 When ScanSnap Manager Does Not Operate Normally 99 ...

Page 100: ...ect Start menu All apps ScanSnap Manager ScanSnap Manager l Windows 8 1 Click on the lower left side of the Start screen and select ScanSnap Manager under ScanSnap Manager on the All apps screen l Windows 8 Right click the Start screen and select All apps on the app bar ScanSnap Manager under ScanSnap Manager l Windows 7 Windows Vista Select Start menu All Programs ScanSnap Manager ScanSnap Manage...

Page 101: ... then plug it back in Make sure to leave at least 5 seconds between unplugging and plugging the cable If you are using a USB hub connect the USB cable to the computer directly If the problem persists refer to Checking If ScanSnap Manager Is Operating Normally page 102 When ScanSnap Manager Does Not Operate Normally 101 ...

Page 102: ... virus software is running disable the software temporarily ATTENTION If you cannot disable the anti virus software check if the software is set to lock the application If the problem persists proceed to step 6 6 Check the privileges to access the installation files 1 Start the ScanSnap Support Tool l Windows 10 Select Start menu All apps ScanSnap Manager ScanSnap Support Tool l Windows 8 1 Click ...

Page 103: ...he ScanSnap 1 Start the ScanSnap Support Tool l Windows 10 Select Start menu All apps ScanSnap Manager ScanSnap Support Tool l Windows 8 1 Click on the lower left side of the Start screen and select ScanSnap Support Tool under ScanSnap Manager on the All apps screen l Windows 8 Right click the Start screen and select All apps on the app bar ScanSnap Support Tool under ScanSnap Manager l Windows 7 ...

Page 104: ...8 Turn off the ScanSnap and restart the computer If the problem persists refer to Removing the ScanSnap s Connection Information page 105 When ScanSnap Manager Does Not Operate Normally 104 ...

Page 105: ...lect All apps on the app bar Control Panel under Windows System Hardware and Sound Device Manager l Windows 7 Select Start menu Control Panel Hardware and Sound Device Manager l Windows Vista Select Start menu Control Panel System and Maintenance Device Manager 3 Select Imaging devices and right click on ScanSnap S1100i or Other devices ScanSnap S1100i and then select Uninstall from the displayed ...

Page 106: ...Normally page 99 once again If the above procedures do not solve the problem please attach the data of your system information to an email and send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider For details about how to collect system information refer to Troubleshooting in the ScanSnap Manager Help When ScanSnap Manager Does Not Operate Normally 106 ...

Page 107: ... Online Update 1 Restart the computer and log on as a user with Administrator privileges 2 Remove the installation information a For details refer to Removing the Installation Information page 91 3 Install the software a For details refer to How to Install the Software page 40 4 Uninstall the software a For details refer to Uninstalling the Software page 117 When You Cannot Uninstall the Software ...

Page 108: ...bout the cleaning materials and how to clean the ScanSnap l Cleaning Materials page 109 l Cleaning the Outside of the ScanSnap page 110 l Cleaning the Inside of the ScanSnap page 111 l Cleaning the Carrier Sheet page 114 Cleaning 108 ...

Page 109: ... dry cloth 3 Commercially available 1 Used with Cleaner F1 2 The cleaning wipes are wet tissues that have been soaked with Cleaner F1 In place of this product you can use a cloth soaked with Cleaner F1 3 Any lint free cloth can be used Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the cleaning materials For details refer to the f...

Page 110: ...N l Never use paint thinner or any other organic solvents The shape or color may be changed l When cleaning the ScanSnap prevent liquids from entering the ScanSnap l It may take a long time for Cleaner F1 to dry if an excessive amount is used Moisten the cloth with moderate quantity Wipe off the cleaner completely with a soft cloth to leave no residue on the cleaned parts Cleaner F1 or Mild Deterg...

Page 111: ...of the scanner which may cause scanner failure or malfunction Also note that sparks generated by static electricity may cause a fire ATTENTION l Do not use water or mild detergent to clean the inside of the ScanSnap l It may take a long time for Cleaner F1 to dry if an excessive amount is used Moisten the cloth with moderate quantity Wipe off the cleaner completely to leave no residue on the clean...

Page 112: ...r open ATTENTION Connect the USB cable to the USB port on the computer only when cleaning the feed rollers and eject rollers 2 Clean the following locations with a cloth moistened with Cleaner F1 Eject Roller x 1 Feed Roller x 1 l Feed roller 1 Press the Scan Stop button to rotate the roller Gently wipe the dirt and dust off while taking care not to damage the surface of the roller Make sure that ...

Page 113: ...one revolution 3 Close the top cover and the output guide Top Cover Feed Guide Output Guide a It clicks when it returns to its original position ATTENTION Make sure that the top cover is completely closed Otherwise paper jams or other feeding errors or image faults may occur Cleaning the Inside of the ScanSnap 113 ...

Page 114: ... Sheet with a dry cloth or a cloth moistened with Cleaner F1 mild detergent ATTENTION l Do not use paint thinner or any other organic solvents l Do not use force to rub The Carrier Sheet may be damaged or deformed l Be careful not to leave any crease on the Carrier Sheet l After cleaning the inside of the Carrier Sheet with a cloth moistened with Cleaner F1 mild detergent make sure that it is comp...

Page 115: ...Appendix l Updating the Software page 116 l Uninstalling the Software page 117 l Specifications of Optional Parts page 119 l Specifications of the ScanSnap page 120 Appendix 115 ...

Page 116: ...at appears For details refer to the ScanSnap Online Update Help You can also manually check from ScanSnap Manager whether a newer version of the program is available and run the update 1 Right click the ScanSnap Manager icon in the notification area located at the far right of the task bar and click Help Online Update from the Right Click Menu page 42 a ScanSnap Online Update checks whether a newe...

Page 117: ...indows 10 Right click the Start menu and select Programs and Features l Windows 8 1 Click on the lower left side of the Start screen Control Panel under Windows System Uninstall a program under Programs l Windows 8 Right click the Start screen and select All apps on the app bar Control Panel under Windows System Uninstall a program under Programs l Windows 7 Windows Vista Select Start menu Control...

Page 118: ...installed ATTENTION If you cannot successfully uninstall the following software programs refer to When You Cannot Uninstall the Software page 107 l ScanSnap Manager l ScanSnap Organizer l CardMinder l ScanSnap Online Update Uninstalling the Software 118 ...

Page 119: ...canSnap USB CABLE ScanSnap S1100 Feed Guide ScanSnap S1100i Output Guide ScanSnap Carrier Sheets 5 sheets Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the optional parts For details refer to the following portal site http scansnap fujitsu com Specifications of Optional Parts 119 ...

Page 120: ...less During sleep mode 1 0 W or less Temperature humidity allowable ranges Temperature During operation 5 to 35 degrees C 41 to 95 degrees F During standby 20 to 60 degrees C 4 to 140 degrees F During storage transportation 20 to 60 degrees C 4 to 140 degrees F Humidity During operation 20 to 80 During standby 8 to 95 During storage transportation 8 to 95 Outer dimensions Width Depth Height Min 27...

Page 121: ... 2 When the output guide is closed 3 When the ScanSnap is connected to a USB 3 0 port the port operates as a USB 2 0 port Specifications of the ScanSnap 121 ...

Page 122: ...chnical Support l Evernote Refer to the following web page http www evernote com about contact support l Google Drive Refer to the Google Drive Help Center or the Google Product Forums To open them select Help in Google Drive l Salesforce Contact the system administrator of your Salesforce l Dropbox Refer to the following web page http www dropbox com contact l ScanSnap For other inquiries on the ...

Page 123: ...ized FUJITSU scanner service provider for repairs on this product For details refer to the following portal site http imagescanner fujitsu com warranty html ATTENTION For safety reasons never attempt repairs by yourself About Customer Support and Maintenance 123 ...

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