Fujitsu PRIMERGY RX4770 M6, Upgrade And Maintenance Manual

Page: 43 / 468

4 Basic hardware procedures
4.1 Using diagnostic information
4.1.1 Proceeding
Use the Fujitsu ServerView Suite management software to plan the upgrade or
replacement of hardware components:
▶
In ServerView Operations Manager
Single System View
select
Maintenance
from the
Information/Operation
menu.
It is recommended to prepare local maintenance tasks using remote
diagnostics procedures, see the "ServerView Suite Local Service Concept
(LSC)" manual.
In Japan remote diagnostics procedures are not used.
Please contact your local Fujitsu customer service partner for details on the
service concept and on how to order expansion kits or spare parts.
4.1.2 Determining the error class
The Local Service Concept (LSC) allows you to identify defective server
components. Failure events are assigned to one of two error classes:
– Global Error (for non CSS components) events that need to be resolved by
maintenance personnel
–
Customer Self Service (for CSS components) error events that may be
resolved by operating personnel
The Global Error indicator and the CSS indicator can be found on the front side
and the rear side of the server.
In some cases the indicator on the rear is designed as a combined
indicator (Global Error, ID and CSS indicator).
RX4770 M6 Upgrade and Maintenance Manual 43