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Fujitsu Primergy RX4770 M1, Upgrade And Maintenance Manual

The Fujitsu Primergy RX4770 M1 Upgrade and Maintenance Manual is a comprehensive guide for users to ensure the proper upgrading and maintenance of their server. Experience seamless performance and reliability by downloading this detailed manual for free from our website, making it easier to keep your system in top-notch condition.

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286

Upgrade and Maintenance Manual

 RX4770 

M1

System board and components

Destroying the defective UFM

V

. 

CAUTION!

The UFM contains customer information (e.g. IP address, license 
numbers). After replacing the UFM, hand the defective UFM over to the 
customer. If the customer requests disposal of the defective UFM, 
proceed as follows:

Figure 177: Destroying the defective UFM

Ê

Use a pair of combination pliers (1) and flat nose pliers (2) to break the UFM 
in half as shown.

Summary of Contents for Primergy RX4770 M1

Page 1: ...Upgrade and Maintenance Manual English FUJITSU Server PRIMERGY RX4770 M1 Upgrade and Maintenance Manual May 2015 ...

Page 2: ...on mbH www cognitas de Copyright 2015 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The c...

Page 4: ...al Computer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred...

Page 5: ...M1 Upgrade and Maintenance Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service ...

Page 6: ...Upgrade and Maintenance Manual RX4770 M1 Version history Issue number Reason for update 1 0 May 2014 Initial release 1 1 August 2014 Update 1 1 2 May 2015 Update 2 including iRMC microSD card ...

Page 7: ...ortant information 31 3 1 Safety instructions 31 3 2 ENERGY STAR 39 3 3 CE conformity 39 3 4 FCC Class A Compliance Statement 40 3 5 Environmental protection 41 4 Basic hardware procedures 43 4 1 Using diagnostics information 43 4 1 1 Locating the defective server 43 4 1 2 Determining the error class 44 4 1 2 1 Global Error indicator 44 4 1 2 2 Customer Self Service CSS indicator 44 4 1 3 Locating...

Page 8: ...60 5 1 2 1 Viewing boot watchdog settings 60 5 1 2 2 Configuring boot watchdog settings 61 5 1 3 Removing backup and optical disk media 62 5 1 4 Verifying and configuring the backup software solution 63 5 1 5 Note on server maintenance in a Multipath I O environment 63 5 1 6 Switching on the ID indicator 66 5 2 Completing the maintenance task 67 5 2 1 Updating or recovering the system board BIOS a...

Page 9: ... 2 After replacing the system board 85 5 2 18 Switching off the ID indicator 85 5 2 19 Performing a fan test after replacing a defective fan 86 6 Power supply units 89 6 1 Basic information 89 6 1 1 Power supply unit configurations 90 6 1 2 Assembly rules 90 6 1 3 PSU indicator 91 6 2 Installing hot plug power supply units 91 6 2 1 Preliminary steps 91 6 2 2 Removing the dummy cover 92 6 2 3 Insta...

Page 10: ...ing a 2 5 inch HDD SSD PCIe SSD module 114 7 4 1 Preliminary steps 114 7 4 2 Removing a 2 5 inch HDD SSD PCIe SSD module 115 7 4 3 Installing a 2 5 inch HDD SSD PCIe SSD module 115 7 4 4 Concluding steps 115 7 5 Removing a 2 5 inch HDD SSD dummy module 116 7 6 Replacing the SAS SATA HDD SSD backplane 117 7 6 1 Preliminary steps 117 7 6 2 Removing the HDD backplane 118 7 6 3 Installing the HDD SAS ...

Page 11: ...ving expansion cards 145 9 3 2 1 Preliminary steps 145 9 3 2 2 Removing an expansion card 146 9 3 2 3 Installing a PCI slot bracket 147 9 3 2 4 Concluding steps 147 9 3 3 Replacing expansion cards 148 9 3 3 1 Preliminary steps 148 9 3 3 2 Removing an expansion card 148 9 3 3 3 Installing an expansion card 149 9 3 3 4 Connecting cables to the expansion card 149 9 3 3 5 Connecting a battery backup u...

Page 12: ...g the iRMC microSD card 163 9 6 1 1 Preliminary steps 163 9 6 1 2 Installing the iRMC microSD card 164 9 6 1 3 Concluding steps 165 9 6 2 Removing the iRMC microSD card 165 9 6 2 1 Preliminary steps 165 9 6 2 2 Removing the iRMC microSD card 166 9 6 2 3 Concluding steps 166 9 6 3 Replacing the iRMC microSD card 167 9 6 3 1 Preliminary steps 167 9 6 3 2 Replacing the iRMC microSD card 167 9 6 3 3 C...

Page 13: ...AS riser D3216 186 9 8 2 8 Concluding steps 187 9 8 3 Removing an FBU 187 9 8 3 1 Preliminary steps 187 9 8 3 2 Removing the FBU holder from the shoulder screw caps 188 9 8 3 3 Concluding steps 189 9 8 4 Replacing an FBU 189 9 8 4 1 Preliminary steps 189 9 8 4 2 Disconnecting the FBU cable from the FBU 190 9 8 4 3 Removing the FBU from the holder 191 9 8 4 4 Installing a new FBU 191 9 8 4 5 Conclu...

Page 14: ... 2 Processor locations 230 11 2 Installing processors 231 11 2 1 Preliminary steps 231 11 2 2 Installing a processor 233 11 2 3 Concluding steps 239 11 3 Removing processors 240 11 3 1 Preliminary steps 240 11 3 2 Removing a processor 241 11 3 3 Concluding steps 248 11 4 Upgrading or replacing processors 249 11 4 1 Preliminary steps 249 11 4 2 Upgrading or replacing a processor 250 11 4 3 Concludi...

Page 15: ...ace the optical drive 264 12 2 3 Concluding steps 266 13 Front panel and Chassis ID 267 13 1 Front panel module 267 13 1 1 Replacing the front panel module 267 13 1 1 1 Preliminary steps 267 13 1 1 2 Removing the front panel module 268 13 1 1 3 Installing the front panel module 269 13 1 1 4 Concluding steps 269 13 2 Chassis ID 270 13 2 1 Replacing the Chassis ID 270 13 2 1 1 Preliminary steps 270 ...

Page 16: ...the new UFM 284 14 3 4 4 Concluding steps 287 14 3 4 5 Software configuration 287 14 4 Trusted Platform Module TPM 288 14 4 1 Installing the TPM 288 14 4 1 1 Preliminary steps 288 14 4 1 2 Installing the TPM 289 14 4 1 3 Concluding steps 291 14 4 2 Removing the TPM 292 14 4 2 1 Preliminary steps 292 14 4 2 2 Removing the TPM 294 14 4 2 3 Concluding steps 295 14 4 3 Replacing the TPM 296 14 4 3 1 P...

Page 17: ...318 16 3 Connectors and indicators 319 16 3 1 Connectors and indicators on the system board 319 16 3 1 1 Onboard connectors 319 16 3 1 2 Onboard indicators and controls 321 16 3 2 Connectors and indicators on the rear side 323 16 3 2 1 Rear side connectors 323 16 3 2 2 Rear side indicators and controls 324 16 3 3 Connectors and indicators on the front panel 327 16 3 3 1 Front panel connectors 327 ...

Page 18: ...18 Upgrade and Maintenance Manual RX4770 M1 Contents ...

Page 19: ...ing defective hardware components This manual focuses on on site maintenance tasks It is recommended to prepare each service assignment following remote diagnostics procedures as described in the ServerView Suite Local Service Concept LSC manual see section Documents you need at hand on page 29 V CAUTION The document at hand comprises procedures of a wide range of complexity Check the profile of q...

Page 20: ...at are being emphasized Ê describes activities that must be performed in the order shown Abc indicates keys on the keyboard V CAUTION Pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips indicates the procedure category in terms of complexity ...

Page 21: ...dvanced Thermal Design option only components that support the higher operating range may be installed Further information on this is available in the configurator Installing optional components The operating manual of your server gives an introduction to server features and provides an overview of available hardware options Use the Fujitsu ServerView Suite management software and the iRMC web fro...

Page 22: ...d indicators of your server refer to the operating manual of your server and section Connectors and indicators on page 319 If the system has been powered off in order to replace a non hot plug unit a system of PRIMERGY diagnostic indicators guides you to the defective component The Indicate CSS button enables the indicator next to the defective component even if the server has been switched off an...

Page 23: ... Units CRU Customer Replaceable Units are intended for customer self service and may be installed or replaced as hot plug components during operation I Components that the customer is entitled to replace may differ according to the service form in his country Hot plug components increase system availability and guarantee a high degree of data integrity and fail safe performance Procedures can be c...

Page 24: ...t defective Upgrade and Repair Units as customer replaceable CSS components Upgrade and repair procedures involve shutting down and opening the server V CAUTION The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel Components that are handled as Upgrade Units Processors upgrade kits Optical disk...

Page 25: ...rized interference with the system will void the warranty and exempt the manufacturer from all liability Components that are handled as Field Replaceable Units Processor replacement SAS SATA backplanes Power distribution board Front panel module Management and diagnostics modules System board Standard power supply unit USB Flash Module UFM 2 2 Average task duration The average task duration includ...

Page 26: ...the server to the service table where required depends on local customer conditions Maintenance procedures yes Maintenance procedures including preliminary and concluding software tasks Transport no Returning the server to its installation site where required depends on local customer conditions Assembly rack installation yes Reassembling the server installing the server in the rack if applicable ...

Page 27: ...gonal cross SW5 PZ2 0 6 Nm Slot bracket to controller board M3 x 4 5 mm silver C26192 Y10 C67 Phillips PH2 No 2 0 49 Nm System board fan box fan backplane 6 32 6 mm silver Phillips PH0 No 0 0 4 Nm 2 5 inch HDD SSDs M3 x 3 5 mm Wafer head screw silver C26192 Y10 C102 TPM bit insert Dedicated TPM screw driver TPM module fixing tool for the Japanese market 0 4 Nm TPM screw One way head black REM 3 x ...

Page 28: ... x 5 mm silver contained in card kit S26361 D3305 A10 Phillips PH1 No 1 0 4 Nm TFM M2 5 x 4 mm Phillips PH2 No 2 0 6 Nm housing cover countersunk M3 x 5 mm silver Phillips PH2 No 2 0 49 Nm front bezel black 6 32 7 9 mm Screw driver Bit insert torque Screw Usage Type Table 2 List of required tools and used screws ...

Page 29: ...l Document Description Quick Start Hardware FUJITSU Server PRIMERGY RX4770 M1 leaflet Quick installation poster for initial operation available online ServerView Quick Start Guide ServerView クイックスタート ガイド for the Japanese market Information on initial server setup and software configuration available online Safety notes and regulations manual 安全上のご注意 for the Japanese market Important safety informa...

Page 30: ...vailable online Warranty manual 保証書 for the Japanese market Important information on warranty regulations recycling and service available online or as a printed copy Returning used devices manual Recycling and contact information available online or as a printed copy Service Desk leaflet サポート サービス for the Japanese market Additional documentation iRMC S4 user guide available online RAID documentati...

Page 31: ...tact your sales outlet or our customer service team The actions described in this manual shall be performed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will vo...

Page 32: ...irements for non industrial power supply networks for type A connectors The unit automatically adjusts itself to a mains voltage in a range of 100 VAC to 240 VAC 1200W PSU resp 200 VAC to 240 VAC 1600W PSU Ensure that the local mains voltage lies within these limits This device must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution s...

Page 33: ...is no risk of harming yourself Proper operation of the system in accordance with IEC 60950 1 resp EN 60950 1 is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted electric shock cooling fire protection interference suppression Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic c...

Page 34: ...on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Install the screw removed during installation detaching internal options in former device position To use a screw of the different kind can cause a breakdown of equipment The installation indicated on this document is sometimes changed to the kind of possible options without notice Batteries Incorrect replacemen...

Page 35: ...l disk drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects ...

Page 36: ...ot dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical disk drive and the CDs DVDs BDs as well as premature wear of the disks by...

Page 37: ...atic electricity To ensure reliable protection you must wear an earthing band on your wrist when working with this type of module and connect it to an unpainted conducting metal part of the system Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at th...

Page 38: ...上のご注意 Never lift the server into the rack using the handles on the front panel When connecting and disconnecting cables observe the relevant instructions in the Important Information chapter of the technical manual for the corresponding rack The technical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt protection is correctly fitted For safety r...

Page 39: ...ses the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy consumption and air temperatures Either the Performance Monitor or the Task Manager can be used to read out CPU utilization levels The system complies with the requirements of the EC di...

Page 40: ...e harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the ...

Page 41: ... constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling c...

Page 42: ...ing used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive set...

Page 43: ... Illustrated Spares catalogs are available online at http manuals ts fujitsu com illustrated_spares EMEA market only Perform the following diagnostics procedures to identify defective servers and components 4 1 1 Locating the defective server When working in a datacenter environment switch on the ID indicator on the front and rear connector panels of the server for easy identification Ê Press the ...

Page 44: ...ispatched to replace the part I The indicators also light up in standby mode and after a server restart due to a power failure 4 1 2 1 Global Error indicator Ê Check the Global Error indicator on the front or connector panel of the server Ê For further diagnostics proceed as follows Hardware errors Check the System Event Log SEL as described in section Viewing the SEL on page 77 Software agent rel...

Page 45: ...stomer or field replaceable unit see section Determining the error class on page 44 4 1 3 2 Local diagnostic indicators on the system board Using the Indicate CSS button Ê Shut down and power off the server Ê Disconnect the AC power cord from the system I It is mandatory to disconnect power cords in order to use the Indicate CSS functionality Ê Press the Indicate CSS button to highlight defective ...

Page 46: ...Ê Verifying and configuring the backup software solution on page 63 Ê In case of Multipath I O environments please refer to section Note on server maintenance in a Multipath I O environment on page 63 Ê Removing backup and optical disk media on page 62 Ê Shut down the server I If the system is running an ACPI compliant operating system pressing the On Off button will perform a graceful shutdown Ê ...

Page 47: ...enance Manual 47 Basic hardware procedures Figure 2 Removing the power cord from the PSU cable clamp Ê Open on the locking lever on the PSU cable clamp 1 Ê Disconnect the power cord from the PSU and remove it from the cable tie 2 ...

Page 48: ...ments the server must not run while the top side cover is removed For further safety information please refer to chapter Important information on page 31 4 4 1 Extending the server out of the rack V CAUTION Use the anti tilt plate to prevent the rack from tipping when installing the rack Pulling the server out of the rack without having installed the anti tilt plate may cause the rack to tip over ...

Page 49: ...page 323 Ê If you are not using a cable management arm CMA kit ensure that the rear cables are long enough not to be strained or damaged when extending the server out of the rack Ê Fold down the two quick release levers on the rack mounting frame 1 and pull the server out of the rack until it locks in place 2 V CAUTION Do not use the extended server as a surface on which to put things or as a work...

Page 50: ...e are needed to lift the server out of the rack cabinet For the Japanese market please refer to 安全上のご注意 Additionally a lifter is required in the following cases The server weighs more than 50 kg The server weighs more than 21 kg and is installed above the height of 25 U For configurations below 32 kg At least two people are needed to lift the server out of the rack cabinet For configurations below...

Page 51: ...Do not lift the server using the plastic handles Figure 4 Removing the server from the rack Ê Release the locking bars on both rails 1 Ê Lift up the front of the server as shown so that the front and middle rack mounting bolts are disengaged from the mounting points on the telescopic rails Ê Lift the server out of the rear mounting points 3 and place it on an even surface ...

Page 52: ...regulations on electromagnetic compatibility and satisfy cooling requirements the PRIMERGY RX4770 M1 server must not run while the housing cover is removed For further safety information please refer to chapter Important information on page 31 4 4 3 1 Removing the housing cover Figure 5 Removing the housing cover Ê Remove the little screw see circle in figure above and put it in a safe place Ê Pre...

Page 53: ...tisfy cooling requirements the PRIMERGY RX4770 M1 server must not run while the housing cover is removed For further safety information please refer to chapter Important information on page 31 4 5 1 1 Mounting the housing cover Figure 6 Mounting the housing cover Ê Place the housing cover onto the server such that it projects approximately 2 cm at the back see circle in figure above Ê Push the hou...

Page 54: ... server weighs more than 21 kg and is to be installed above the height of 25 U When using a lifter this installation procedure needs to be carried out by maintenance personnel I Refer to the rack cabinet manuals for more detailed information on other support systems For configurations below 32 kg At least two people are needed to lift the server into the rack cabinet For configurations below 55 kg...

Page 55: ...er is contained in the rack mounting kit V CAUTION Do not lift the server using the plastic handles Figure 7 Mounting the server onto the rack rails Ê Fully extend the telescopic rails until they lock in place 1 Ê At a slight angle lower the server onto the rear mounting point on the telescopic rails 2 Ê Fold down the server 3 Ensure that all six rack mounting bolts are properly seated in the moun...

Page 56: ... release levers on the rack mounting frame lock into place Ê Reconnect all cables except the power cord to the server rear I If you are not using a cable management arm CMA kit ensure that the rear cables are long enough not to be strained or damaged when extending the server out of the rack Use cable ties to prevent loose cables from blocking the air flow For information on connecting and securin...

Page 57: ...s described below have to be performed for each installed power supply unit Connecting power cords to the mains V CAUTION The power supply automatically adjusts to any mains voltage in the range of 100 VAC to 240 VAC 1200W PSU resp 200 VAC to 240 VAC 1600W PSU You may only operate the server if its rated voltage range corresponds to the local mains voltage Figure 9 Securing the power cord Ê Connec...

Page 58: ...econds until power on becomes possible 4 7 Switching on the server V CAUTION Before switching on the server make sure the housing cover is closed In order to comply with applicable EMC regulations regulations on electromagnetic compatibility and satisfy cooling requirements the PRIMERGY RX4770 M1 server must not run while the housing cover is removed After connecting all power cords wait at least ...

Page 59: ...tion without decrypting the drive Windows is installed on Suspend BitLocker before modifying the server s hardware configuration or startup files Resume BitLocker again after the maintenance procedure is complete V CAUTION With BitLocker features enabled modifying the system configuration hardware or firmware settings may render the system inaccessible The system may enter Recovery Mode and requir...

Page 60: ...data will not be protected while BitLocker is suspended I In order to determine which features are accessible through the BitLocker setup wizard it may be necessary to modify the BitLocker Group Policy settings For further information on how to suspend BitLocker drive encryption please refer to the Microsoft TechNet library at http technet microsoft com library cc731549 aspx Fujitsu service partne...

Page 61: ...e Viewing boot watchdog settings in ServerView Operations Manager Ê In ServerView Operations Manager Single System View select Maintenance from the Information Operation menu Ê Under ASR R select the Watchdog tab to obtain detailed information about the current watchdog status time out intervals and actions that are triggered if watchdog time outs are exceeded I For more detailed information refer...

Page 62: ...ect I For detailed information on iRMC settings refer to the Integrated Remote Management Controller user guide 5 1 3 Removing backup and optical disk media Ê Ask the system administrator to eject all remaining backup or optical media from the backup or optical disk drive before removing it from the server Ê If the backup media cannot be ejected by conventional means and it is mandatory that the c...

Page 63: ...etails refer to the dedicated documentation provided separately Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages 5 1 5 Note on server maintenance in a Multipath I O environment When booting your server offline from the ServerView Suite DVD to perform an offline BIOS firmware update using the...

Page 64: ...oncluding the task To start Update Manager Express from the physical Update DVD or from a USB stick proceed as follows Ê Prepare your Update DVD or USB stick as described in the Local System Update for PRIMERGY Servers user guide Ê Boot the server from the prepared Update DVD or USB stick DVD Ê Switch on the server Ê Right after switching on the server insert the Update DVD into the DVD drive and ...

Page 65: ...s after concluding the task Ê Switch on the server Ê Right after switching on the server insert the ServerView Suite DVD into the DVD drive and close the drive tray If the server does not boot from DVD proceed as follows Ê Reboot the server e g by pressing the reset button on the front or switching the server off and then on again after a few seconds Ê Once the server has been started press F12 to...

Page 66: ...fication I For further information refer to section Locating the defective server on page 43 or to the ServerView Suite Local Service Concept LSC and Integrated Remote Management Controller user guides Using the ID button on the front panel Ê Press the ID button on the front panel to switch on the system identification LEDs I For further information refer to section Connectors and indicators on th...

Page 67: ...assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates 5 2 1 1 Updating or recovering the system board BIOS BIOS flash procedure Ê Perform the BIOS flash procedure as described in your server s BIOS Setup Utility reference manual BIOS recovery procedure Ê Perform the BIOS recovery procedure as described in your server s BIOS Setup Utility re...

Page 68: ... not work after flashing disconnect the system from the mains and reconnect it again Ê After completion of the flash process remove the USB stick and restart the server iRMC recovery procedure Ê Prepare a USB stick including the bootable iRMC firmware update image Ê Ensure that the server has been shut down and disconnected from the mains as described in section Shutting down the server on page 46...

Page 69: ...e mains to exit the iRMC recovery state 5 2 2 Verifying system information backup restore To avoid the loss of non default settings when replacing the system board a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM After replacing the system board the backup data is restored from the Chassis ID board to the new system bo...

Page 70: ...damage done to the server or for the loss of any data resulting from firmware updates For the Japanese market follow the instructions provided separately Using the ServerView Update Manager For a detailed description on how to update the RAID controller firmware using the ServerView Update Manager or Update Manager Express UME please refer to the following manuals ServerView Update Manager ServerV...

Page 71: ...iguration When permanently enabling a controllers s Option ROM keep in mind that only two Option ROMs can be activated in the system board BIOS at a time Ê Enter the BIOS Ê From the Advanced menu select Option ROM Configuration Ê Identify the desired PCI slot and set its Launch Slot OpROM setting to Enabled Ê Save your changes and exit the BIOS I Up to two Option ROMs can be activated in the syste...

Page 72: ...tions Netvault for Windows ARCServe BackupExec I Procedures may differ depending on the backup software For details refer to the dedicated documentation provided separately Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages Re enabling backup drives If a backup drive has been disabled or delet...

Page 73: ...Ê Exit the BIOS 5 2 6 2 Resetting the boot retry counter The boot retry counter should be reset to its original value concluding every service task I Please note if the customer does not know about the original boot retry values If the system boots up and no further errors occur within 6 hours after that successful boot attempt the boot retry counter will automatically be reset to its default valu...

Page 74: ...oot retry counter settings are available under ASR R Options Ê Under Retry counter max specify the maximum number of attempts to boot the operating system 0 to 7 Ê Under Retry counter the current number of remaining boot attempts is displayed Overwrite this value with the maximum number of boot attempts specified above in order to reset the boot retry counter Ê Click Apply for the changes to take ...

Page 75: ...ed From the drop down list choose Reset and specify the desired timeout delay Ê Click Apply for the changes to take effect I For detailed information on iRMC settings refer to the Integrated Remote Management Controller user guide 5 2 8 Enabling replaced components in the system BIOS When a processor an expansion card or a memory module fails the defective component will be set to Disabled or Fail...

Page 76: ... of identical memory module pairs In this case the operation mode will automatically revert to Independent Channel Mode I For detailed information on memory operation modes available for your server refer to section Memory sequence on page 204 After replacing the defective module s the memory operation mode is automatically reset to its original state It is recommended to verify that the operation...

Page 77: ...l time Ê Enter the BIOS Ê Select the Main menu Ê Under System Time and System Date specify the correct time and date I By default the system time set in the BIOS is RTC Real Time Clock local time If your IT infrastructure relies on universally accepted time standards set the System Time to UTC Universal Time Coordinated instead Greenwich Mean Time GMT can be considered equivalent to UTC Ê Save you...

Page 78: ...e reset to ok To see the new status you must refresh the Driver Monitor view with Refresh I For detailed information on how to view and sort the SEL using ServerView Operations Manager refer to the ServerView Operations Manager Server Management user guide Viewing the SEL using the iRMC web frontend Ê Enter the ServerView iRMC web frontend Ê Select the Event Log and choose the Internal Event Log s...

Page 79: ...ation problems it is necessary to update the changed MAC address stored in the related ifcfg eth x definition file To update the MAC address proceed as follows I Procedures may differ depending on your Linux OS or the definition file on the client system Use the following information as reference Ask the system administrator to change the definition file Ê After replacing a network controller or t...

Page 80: ...new card sequence and MAC address 5 2 13 Resuming BitLocker functionality If BitLocker Drive Encryption has been suspended for maintenance purposes see section Suspending BitLocker functionality on page 59 it has to be re enabled to complete the service task I If BitLocker Drive Encryption has been suspended prior to replacing components you won t be asked for a recovery key when rebooting the ser...

Page 81: ...otection I For further information on how to resume BitLocker drive encryption please refer to the Microsoft TechNet library at http technet microsoft com library cc731549 aspx Fujitsu service partners will find additional information also available in Japanese on the Fujitsu Extranet web pages 5 2 14 Performing a RAID array rebuild After replacing a hard disk drive that has been combined into a R...

Page 82: ...elow MAC WWN addresses can also be found on the type label attached to a network controller or system board 5 2 15 1 Looking up MAC addresses Ê Enter the ServerView iRMC web frontend Ê Select the System Information menu Ê Under Network Inventory you will find detailed information on each network controller in the managed PRIMERGY server including its MAC address I This information is only availabl...

Page 83: ...dapter use the arrow keys æ Ë to select the desired FC FCoE adapter and press Enter Ê From the Fast UTIL Options menu select Configuration Settings and press Enter Ê From the Configuration Settings menu select Adapter Settings and press Enter Ê Note down the new 16 digit WWN address found under Adapter Port Name Ê Press Esc to return to the main menu and exit the QLogic BIOS utility Ê Inform the c...

Page 84: ...ed Thermal Design ATD I If the Cool safe Advanced Thermal Design ATD option is available and has been enabled for your server please set information within the Chassis ID Prom Tool accordingly V CAUTION Please note that you can only set the ATD flag Resetting the ATD flag using the Chassis ID Prom Tool is not possible 5 2 17 Configuring LAN teaming Use ServerView Operations Manager to obtain detai...

Page 85: ...er replacing the LAN controller Ensure that the controllers have been assigned as primary or secondary according to your requirements I For details refer to the relevant LAN driver manual 5 2 17 2 After replacing the system board Ê Confirm with the customer whether the onboard LAN controller you have replaced has been used as part of a LAN teaming configuration Ê If LAN teaming has been active you...

Page 86: ...fault a fan test is automatically started every 24 hours The first automatic fan test being performed after replacing a fan will turn off the fan error indicator If you want to start the fan test manually you can do so by following the description below Executing the fan test via the iRMC Web interface Ê Log into the iRMC web interface Ê Under Sensors select Fans Ê Select the replaced fan in the s...

Page 87: ...st time to a few minutes from the current time Ensure to note down your previous setting Ê Click Save Page The fan test will be started at the specified time Ê After the fan test is complete restore the time setting to its initial value and click Save Page I For more detailed information refer to the ServerView Operations Manager user guide For the Japanese market Executing the fan test via Chassi...

Page 88: ...88 Upgrade and Maintenance Manual RX4770 M1 Basic software procedures ...

Page 89: ...esult For further safety information please refer to chapter Important information on page 31 6 1 Basic information The PRIMERGY RX4770 M1 server can be equipped with up to four power supply units that automatically adjust to any mains voltage in the range of 100 VAC to 240 VAC only 1200 W PSUs or with up to four power supply units that automatically adjust to any mains voltage in the range of 200...

Page 90: ...its are to install to remove or to replace in the same way 6 1 2 Assembly rules Mixed assembly of 1200 W and 1600 W hot plug power supply units is not supported Always install a dummy cover into an unused power supply unit bay to comply with applicable EMC regulations and satisfy cooling requirements For a redundant power supply you need two hot plug power supply units of the same type 1200 W or 1...

Page 91: ...pper with the mounted crossbar Ê Support the CMA stopper the crossbar and the CMA including cables with your right hand Ê Remove the power supply unit and install a dummy cover into the empty bay Ê Remount the complete assembly CMA stopper crossbar and CMA into the rail 6 1 3 PSU indicator Please refer to section Rear side PSU indicators on page 326 6 2 Installing hot plug power supply units 6 2 1...

Page 92: ...e dummy cover Ê Press in on the release latch 1 and remove the dummy cover 2 V CAUTION Keep the dummy cover for future use If a power supply unit is removed and not immediately replaced by a new one a dummy cover must be replaced in the slot to comply with applicable EMC regulations and satisfy cooling requirements ...

Page 93: ... unit into its bay 1 as far as it will go until the release latch snaps in place 2 Ê Fold down the handle on the power supply unit 3 V CAUTION Ensure that the power supply unit properly engages in its bay and is locked in position in order to prevent it from sliding out of the chassis during transportation 6 2 4 Concluding steps Ê Connecting the server to the power source on page 57 ...

Page 94: ... CMA stopper with the mounted crossbar Ê Support the CMA stopper the crossbar and the CMA including cables with your right hand Ê Remove the power supply unit and install a dummy cover into the empty bay Ê Remount the complete assembly CMA stopper crossbar and CMA into the rail 6 3 1 Preliminary steps Ê Locating the defective server on page 43 Ê Remove the power cord from the dedicated power suppl...

Page 95: ...e green release latch of the power supply unit in the direction of the arrow 1 Ê Push the handle upward 2 Ê While keeping the green release latch pressed pull the power supply unit out of its slot 3 V CAUTION Never leave the bay for the power supply unit empty for more than two minutes during operation Otherwise excessive temperatures could damage system components ...

Page 96: ...refully insert the dummy cover into its bay with the impressed arrow symbol facing up 1 until the release latch locks in place 2 V CAUTION Always install dummy covers into unused bay to comply with applicable EMC regulations and satisfy cooling requirements 6 3 4 Concluding steps Ê Connecting the server to the power source on page 57 ...

Page 97: ...new unit of the same type 6 4 1 Preliminary steps Ê Locating the defective server on page 43 Ê Suspending BitLocker functionality on page 59 Ê Locating the defective component on page 45 Ê In non redundant power supply configurations shut down the server as described in section Shutting down the server on page 46 Ê Disconnecting power cords on page 46 6 4 2 Removing the defective hot plug power su...

Page 98: ...ly unit properly engages in its slot and is locked in position in order to prevent it from sliding out of the chassis during transportation Ê If applicable fold down the handle on the power supply unit 3 6 4 4 Concluding steps Ê Connecting the server to the power source on page 57 Ê In non redundant PSU configurations switch on the server as described in section Switching on the server on page 58 ...

Page 99: ... functionality on page 59 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Removing a hot plug power supply unit on page 94 Ê Getting access to the component on page 48 Ê Removing memory modules on page 225 Ê Removing the memory rug on page 301 Ê Removing the system board on page 303 Field Replaceable Unit FRU Hardware 10 minutes Tools Philips PH2 No 2 screw driver ...

Page 100: ...ower distribution board Figure 17 Removing the cover plate Ê Remove the 3 screws see circles Ê Shift the cover plate in the direction of the arrow as far as it will go Ê Take the cover plate out of the chassis I Take care not to injure yourself when taking the cover out of the chassis ...

Page 101: ...Disconnect all cables from the power distribution board Figure 18 Detaching the power distribution board Ê Remove the 3 screws see circles from the power distribution board Ê Remove the defective power distribution board from the chassis in the direction of the arrow ...

Page 102: ...s 6 5 3 Installing the power distribution board Figure 19 Mounting the power distribution board Ê Lower the new power distribution board onto the spacer bolts on the chassis floor Ê Secure the power distribution board on the spacer bolts with 3 screws see circles ...

Page 103: ... Reconnect all cables to the power distribution board I For a complete cabling overview please refer to section List of used cables on page 311 Cable 1 Power cable 3 2 PDB sideband cable 3 Power cable 1 4 Power cable 1 5 Power cable 2 6 Power cable 1 7 Power cable 1 8 HDD board power cable 9 Fan board power cable ...

Page 104: ...nual RX4770 M1 Power supply units Figure 21 Installing the cover plate A Ê Regard the 4 recesses of the cover plate see circles Figure 22 Installing the cover plate B Ê Place the recesses of the cover plate on the 4 bolts see ovals ...

Page 105: ...system board on page 304 Ê Reconnect all cables to the system board For a complete cabling overview please refer to section List of used cables on page 311 Ê Installing the memory rug on page 307 Ê Reinstall all remaining system board components as shown in the related sections Mid brace see section Removing the mid brace on page 232 Memory boards see section Installing a memory module on page 222...

Page 106: ... page 152 BMC Riser see section Installing the BMC riser on page 156 Expansion cards see section Installing expansion cards on page 142 I Install all expansion cards into their original slots Ê Reassembling on page 53 Ê Installing hot plug power supply units on page 91 Ê Resuming BitLocker functionality on page 80 ...

Page 107: ... This does not indicate a failure Depending on the OS you can configure the write cache settings for the hard disk drives If a power failure should occur while the write cache is enabled cached data may be lost When disposing of transferring or returning a hard disk or solid state drive wipe out the data on the drive for your own security Rough handling of hard disk drives may damage the stored da...

Page 108: ...d When installing hard disk drives with different bus technologies SAS or SATA first install SAS drives and then SATA drives Please refer to sections Mounting order for 12x 2 5 inch HDD SSD PCIe SSD configurations on page 109 for a complete overview of the mounting sequence If only one HDD SSD module is installed the HDD SSD module will be installed in position 1 Install dummy modules into unused ...

Page 109: ... performance Slot No Mounting order ServerView RAID Manager display name 1 1 HDD SSD vendor name 0 2 3 HDD SSD vendor name 1 3 5 HDD SSD vendor name 2 4 7 HDD SSD vendor name 3 5 2 HDD SSD vendor name 4 6 4 HDD SSD vendor name 5 7 6 HDD SSD vendor name 6 8 8 HDD SSD vendor name 7 9 9 PCIe3 800GB1 Main 2 5 H P EP 0 1 Depends on the capacity possible capacities are 800 GB 1 6 TB 2 TB 10 10 PCIe3 800...

Page 110: ...reliminary steps Ê Locate the correct drive bay as described in section Mounting order for 12x 2 5 inch HDD SSD PCIe SSD configurations on page 109 Figure 25 Unlocking the 2 5 inch HDD SSD PCIe SSD module Ê Pinch the green locking clips 1 and open the locking lever 2 Customer Replaceable Unit CRU Hardware 5 minutes Tools tool less ...

Page 111: ...isk drives solid state drives Figure 26 Installing the 2 5 inch HDD SSD PCIe SSD module Ê Insert the HDD SSD PCIe SSD module into a drive bay and carefully push back as far as it will go 1 Ê Close the locking lever to lock the hard disk drive in place 2 ...

Page 112: ...follows Customer Replaceable Unit CRU Hardware 5 minutes Tools tool less RAID level Procedure RAID 0 Only remove an HDD module combined in a RAID 0 array if defective V CAUTION Removing an operational HDD module will result in data loss RAID 1 RAID 5 Removing an HDD module from a RAID 1 or RAID 5 array will not result in data loss However the removed drive needs to be replaced immediately by an HD...

Page 113: ...ormation please refer to the ServerView Suite RAID Management user guide and manuals of RAID controller 7 3 2 Removing a 2 5 inch HDD SSD PCIe SSD module Figure 27 Disconnecting a 2 5 inch HDD SSD PCIe SSD module Ê Press against the green locking clip 1 and fully open the locking lever 2 I Thereby the HDD SSD PCIe SSD module is pushed out of its drive bay by about 1 cm and disconnected from the SA...

Page 114: ...ation if you are not sure that the drive is operated by a RAID controller and belongs to a disk array that is operating in RAID level 0 1 1E 10 5 50 6 or 60 An HDD SSD module can only be replaced during operation in conjunction with a corresponding RAID configuration All HDD SSD PCIe SSD modules drives must be uniquely identified so that they can be reinstalled in their original mounting locations...

Page 115: ... 2 Removing a 2 5 inch HDD SSD PCIe SSD module Ê Remove the HDD SSD module to be replaced from the server as described in section Removing a 2 5 inch HDD SSD PCIe SSD module on page 113 7 4 3 Installing a 2 5 inch HDD SSD PCIe SSD module Ê Install the new HDD SSD module into the empty drive bay as described in section Installing 2 5 inch HDD SSD PCIe SSD modules on page 110 7 4 4 Concluding steps ...

Page 116: ...ng an additional HDD SSD the dummy module needs to be removed from the desired drive bay Ê Press in on the locking clips on left side of the dummy module to disengage the locking mechanism 1 Ê While keeping the locking clip pressed pull the dummy module out of its bay 2 V CAUTION Save the dummy module for future use Always replace dummy modules into unused HDD SSD bays to comply with applicable EM...

Page 117: ... Remove all HDD SSD modules from the server as described in section Removing 2 5 inch HDD SSD PCIe SSD modules on page 112 V CAUTION Ensure that all hard disk drives are uniquely identified so that you can reinsert them into their original bays after replacing the HDD backplane Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing the memory rug on page 301 Ê...

Page 118: ...1 Hard disk drives solid state drives 7 6 2 Removing the HDD backplane Ê Disconnect all cables from the HDD backplane The following figure shows the metal tabs by which the HDD backplane is kept in place Figure 29 Hooks of the HDD SAS backplane ...

Page 119: ...aintenance Manual 119 Hard disk drives solid state drives Figure 30 Removing the HDD backplane Ê Lift up the HDD backplane a few millimeters 1 Ê At a slight angle unhinge the HDD backplane from the metal tabs and remove it 2 ...

Page 120: ...M1 Hard disk drives solid state drives 7 6 3 Installing the HDD SAS backplane Figure 31 Installing the 12x 2 5 inch HDD SAS backplane A Ê At a slight angle fit the HDD backplane over the metal tabs of the chassis 1 Ê Fold in the HDD backplane 2 ...

Page 121: ...e HDD backplane 2 Ê Reconnect the other cables to the HDD backplane see Cable connection diagram for RX4770 M1 on page 313 7 6 4 Concluding steps Ê Installing the memory rug on page 307 Ê Installing memory boards on page 223 Ê Installing the optical drive on page 266 Ê Reassembling on page 53 Ê Installing 2 5 inch HDD SSD PCIe SSD modules on page 110 Ê Connecting the server to the power source on ...

Page 122: ...122 Upgrade and Maintenance Manual RX4770 M1 Hard disk drives solid state drives ...

Page 123: ... by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disassembled using methods other than those outlined in this chapter the warranty will be invalidated For further information please refer to chapter Important information on page ...

Page 124: ...43 Ê Getting access to the component on page 48 V CAUTION To ensure continuous air flow for cooling the components it is recommended to place the removed top cover on rear end of the server during fan replacement procedure Ê Locating the defective component on page 45 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 125: ...25 System fans 8 2 2 Removing a system fan I Please notice the advice for redundancy Figure 33 Removing a system fan Ê Take the system fan by the green touch points and press them against each other 1 Ê Lift the system fan out of the fan box 2 ...

Page 126: ...il it locks 8 2 4 Concluding steps Ê Reassembling on page 53 I When a system fan module fails the remaining fans will start operating at full speed After the defective fan module has been replaced all fans will continue to run at full speed for a couple of minutes before resetting to a lower speed Ensure that all system fans reset to a normal operating speed Ê Performing a fan test after replacing...

Page 127: ...g down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 8 3 2 Removing the fan backplane Removing the fan box Ê Remove all system fans as described on page 125 Figure 35 Removing the fan box A Ê Remove the 2 screws see circles Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 128: ...128 Upgrade and Maintenance Manual RX4770 M1 System fans Figure 36 Removing the fan box B Ê Remove the 4 screws at the front bezel see arrows Ê Lift the fan box out of the housing ...

Page 129: ... System fans Removing the fan backplane Ê Remove all cables from the backplane Figure 37 Removing the fan backplane Ê Remove the 4 screws see circles Ê Slide the fan backplane leftward in the direction of the arrow and lift it out of the housing ...

Page 130: ...Installing the fan backplane Ê Insert the fan backplane into the housing and move it rightward into position in the direction of the arrow then fix it with 4 screws see circles Ê Install all cables to the backplane I For a complete cabling overview please refer to section List of used cables on page 311 ...

Page 131: ...e 39 Installing the fan box A Ê Fasten the 4 screws at the front bezel see arrows Installing the fan box Figure 40 Installing the fan box B Ê Fasten the 2 screws of the fan box see circles Ê Reinstall all fan modules see section Installing a system fan on page 126 ...

Page 132: ...132 Upgrade and Maintenance Manual RX4770 M1 System fans 8 3 4 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 ...

Page 133: ...removing internal options Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges If devices are installed or disassemble...

Page 134: ... PCIe x8 x8 Slot 9 PCIe x8 x8 Slot 8 PCIe x8 x8 Slot 7 PCIe x16 x16 Slot 6 PCIe x8 x8 Slot 5 PCIe x8 x8 Slot 4 PCIe x16 x16 Slot 3 PCIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 SATA 1 SATA 2 Battery USB 2 3 4 ID Button USB 0 USB 1 Memriser 3 Memriser 2 Memriser 1 Memriser 4 Memriser 5 Memriser 6 Memriser 7 Memriser 8 G G G G F F Sw 4 Sw 6 Sw 8 Sw 7 Sw 13...

Page 135: ... Connected to Length Link SAS riser Slot 11 for Modular RAID 1 2 Gen3 x8 CPU1 LAN Ctrl Slot 1 2 Gen3 x8 x2 1 1 2 Gen3 x8 2 1 2 Gen3 x8 CPU2 3 1 2 Gen3 x8 4 3 4 Gen3 x16 5 1 2 Gen3 x8 CPU3 6 1 2 Gen3 x8 7 3 4 Gen3 x16 8 1 2 Gen3 x8 CPU4 9 1 2 Gen3 x8 10 1 2 Gen3 x8 Table 4 PCIe slot configuration ...

Page 136: ... ackup LSI SAS 9200 8e 165 3 2 10 10 8 9 10 1 9 3 9 4 9 5 9 6 9 7 9 15 FC Qlogi c 16Gx1 QLE2670 8 165 8 8 1 7 8 8 8 2 3 9 9 8 9 10 8 9 4 9 5 9 6 9 16 16Gx1 QLE2672 8 1 7 8 8 8 2 3 9 9 8 9 10 8 9 4 9 5 9 6 9 17 8Gx2 QLE2560 165 6 5 1 10 10 5 8 10 3 9 6 9 9 9 4 9 7 9 2 9 18 8Gx2 QLE2562 1 10 10 5 8 10 3 9 6 9 9 9 4 9 7 9 2 9 19 Emul ex 8Gx1 Lpe1250 165 8 1 2 5 8 3 9 6 9 9 9 4 9 7 9 10 9 20 8Gx2 Lpe1...

Page 137: ...market up to six QLE256x cards are supported 6 Only eight ports can be configured as SAN boot ports 7 With Windows2008R2 the Fusion io PCIe SSD card can not be installed to Slot 5 and Slot 10 8 With a QLE267x card installed on slot 2 3 6 or 7 RXErr is detected when the system is powered on 9 When the PCIe switch card is installed in slot 4 then the marked cards with a card length of 165mm can not ...

Page 138: ... standard slot bracket Figure 43 Installing a standard slot bracket A Ê Place the controller on the mounting tabs on the slot bracket Ê Carefully shift the slot bracket towards the controller until the plug shells engage with the cut outs in the slot bracket connector panel Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 139: ...RX4770 M1 Upgrade and Maintenance Manual 139 Expansion cards and backup units Figure 44 Installing a standard slot bracket B Ê Secure the slot bracket to the controller with two M3 x 4 5 mm screws ...

Page 140: ...adapter D2755 Mounting the slot bracket A Ê Place the controller on the mounting tabs on the slot bracket 1 Ê Carefully shift the slot bracket towards the controller until the plug shells engage with the cut outs in the slot bracket connector panel 2 Ê Ensure that the ESD springs on the plug shells properly engage with the slot bracket as shown see close ups ...

Page 141: ...ion cards and backup units Figure 46 Network adapter D2755 Mounting the slot bracket B Ê Secure the slot bracket to the controller with two M3 x 4 5 mm screws Figure 47 Network adapter D2755 Mounting the slot bracket C I Assembled network adapter D2755 ...

Page 142: ...ling expansion cards 9 3 1 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver Upgrade and Repair Unit URU Hardware 5 minu...

Page 143: ...bracket 2 V CAUTION Keep the slot bracket for further use Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements 9 3 1 3 Installing an expansion card Ê Remove the expansion card from its protective packaging I For further instructions regarding controller settings please refer to the accompanying documentation ...

Page 144: ...ble install SFP transceiver modules into the new expansion card as described in section Installing SFP transceiver modules on page 192 Ê If applicable connect internal cables to the expansion card I For a complete cabling overview please refer to section List of used cables on page 311 Ê If applicable connect an FBU to the expansion card as described in section Installing an FBU on page 177 9 3 1 ...

Page 145: ...cker functionality on page 80 9 3 2 Removing expansion cards 9 3 2 1 Preliminary steps Ê Locating the defective server on page 43 Ê Suspending BitLocker functionality on page 59 Ê Shutting down the server on page 46 Ê Remove all external cables from the expansion card to be removed Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardw...

Page 146: ... 9 3 2 2 Removing an expansion card Ê If applicable disconnect internal cables from the expansion card Figure 50 Removing an expansion card Ê If applicable Removing an SFP transceiver module on page 197 Ê Open the slot lock 1 Ê Carefully remove the expansion card from its slot 2 ...

Page 147: ...licable EMC regulations and satisfy cooling requirements Figure 51 Installing a slot bracket Ê Insert a slot bracket into the unused PCI slot opening 1 Ê Close the slot lock 2 9 3 2 4 Concluding steps Ê Reassembling on page 53 Ê Mounting the housing cover on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Resuming BitLocker functionality on pag...

Page 148: ...overy on page 148 Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Remove all external cables from the expansion card to be replaced Ê Getting access to the component on page 48 Ê Locate the defective expansion card using t...

Page 149: ... refer to section List of used cables on page 311 9 3 3 5 Connecting a battery backup unit to the expansion card Ê If applicable connect an FBU to the expansion card as described in section Installing an FBU on page 177 9 3 3 6 Concluding steps Ê Reassembling on page 53 Ê Reconnect all external cables to the replaced expansion card Ê Connecting the server to the power source on page 57 Ê Switching...

Page 150: ... 9 4 1 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 151: ...s slot 5 9 4 1 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê In order to configure an expansion card that has been installed or replaced the card s Option ROM has to be enabled in the system board BIOS If applicable proceed as described in section Enabling Option ROM scan on page 71 Ê Enabling SVOM boot wa...

Page 152: ...power cords on page 46 Ê Getting access to the component on page 48 9 4 2 2 Installing the SAS riser Ê Remove the SAS riser from its protective packaging I For further instructions regarding controller settings please refer to the accompanying documentation Ê If applicable attach the required slot bracket to the expansion card as described in section Installing a slot bracket on page 138 Upgrade a...

Page 153: ...he DVD cable 4 Ê Close the slot lock 5 9 4 2 3 Connecting a backup unit to the expansion card Ê If applicable connect an FBU to the expansion card as described in section Installing an FBU on page 177 9 4 2 4 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê In order to configure an expansion card that has been ...

Page 154: ... UFM will be kept in the system on the new BMC riser The microSD card if applicable is located on the BMC riser Please make sure that the current microSD card will be kept in the system on the new BMC riser 9 5 1 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cor...

Page 155: ...sion cards and backup units 9 5 1 2 Removing the BMC riser Ê Remove all external cables from the BMC riser Figure 54 Removal of the BMC riser Ê Open the slot lock 1 Ê Carefully pull up on the BMC riser in a vertical motion and remove it from its slot 2 ...

Page 156: ...ress down firmly until it is fully seated in the slot 1 I For slot preferences please refer to section Basic information on page 134 Ê Close the slot lock 2 9 5 1 4 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on page 80...

Page 157: ...ard the LAN Mezzanine card The following figure shows the parts of the LAN Mezzanine card Figure 56 All parts of the LAN Mezzanine card 9 5 2 2 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 1 Required screws 2 Cable 3 LAN Mezzanine card 4 Punched plate 5 Adapter card ...

Page 158: ...igure 57 Installing the LAN Mezzanine card Ê Plug in the cable into the dedicated connector 1 of the LAN Mezzanine card Ê Plug in the adapter card 2 into the dedicated slot of the LAN Mezzanine card Ê Shift the front bezel over the two optical connectors 3 Connecting the LAN Mezzanine Card to the BMC riser Ê Install the LAN Mezzanine card by turning it 180 and plugging it with its adapter card int...

Page 159: ...ts Figure 58 Cabling LAN mezzanine card A Ê Route the cable behind the bolt see arrow Figure 59 Installing the LAN Mezzanine card onto the BMC riser Ê Plug the cable into the dedicated connector on the intermediate level 2 Ê Fix the LAN Mezzanine card with 4 screws see circles ...

Page 160: ...backup units Figure 60 Cabling LAN mezzanine card B Ê Make sure that the cable does not touch the fastening screw of the heat sink see circle Figure 61 Fixing the new front bezel Ê Tighten the new front bezel with 3 screws see circles onto the BMC riser slot bracket ...

Page 161: ...erver on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on page 80 9 5 3 Replacing the LAN Mezzanine card 9 5 3 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on...

Page 162: ... Remove the 4 screws from the LAN Mezzanine card see circles Ê Unplug the LAN Mezzanine card from the corresponding slot of the BMC riser 1 Ê Remove the cable from the dedicated connector on the intermediate level 2 9 5 3 3 Installing the LAN Mezzanine card Ê Install the new LAN Mezzanine card as described in section Installing the LAN Mezzanine card on page 158 ...

Page 163: ...rd is necessary for using the embedded Lifecycle Management eLCM functionality of the iRMC It requires a valid eLCM license key which is always purchased together with the iRMC microSD card and activated through the iRMC web frontend For further information please refer to the ServerView embedded Lifecycle Management eLCM user guide 9 6 1 Installing the iRMC microSD card 9 6 1 1 Preliminary steps ...

Page 164: ...rds and backup units 9 6 1 2 Installing the iRMC microSD card Figure 63 iRMC microSD card Figure 64 Location of the slot for the iRMC microSD card on the BMC riser Ê The slot for the iRMC microSD card is located on the BMC riser see also BMC riser on page 154 ...

Page 165: ...Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 9 6 2 Removing the iRMC microSD card 9 6 2 1 Preliminary steps Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardware ...

Page 166: ...troying the defective iRMC microSD card V CAUTION The iRMC microSD card contains customer information After replacing the iRMC microSD card hand the defective card over to the customer If the customer requests disposal of the defective iRMC microSD card proceed as follows Ê Using a pair of side cutting pliers cut the iRMC microSD card in half 9 6 2 3 Concluding steps Ê Reassembling on page 53 Ê Co...

Page 167: ...ent on page 48 9 6 3 2 Replacing the iRMC microSD card Ê Remove the defective SD card as described in section Removing the iRMC microSD card on page 165 Ê Install the new SD card as described in section Installing the iRMC microSD card on page 164 9 6 3 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Upgrade a...

Page 168: ...lity on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing the memory rug on page 301 Ê Removing the mid brace on page 232 Ê Removing the LSD module on page 260 Ê Disconnect the power cables from the system board Upgrade and Repair Unit URU Hardware 5 minutes Software 5 mi...

Page 169: ...drive backplane Ê Connect the 4 internal PCIe cables to the drive backplane HSBP The connector assignment is as follows I For a complete cabling overview please refer to section List of used cables on page 311 No in figure Label on the PCIe cable Connector no on HSBP 1 PCIe HD CONN 0 PCIE CONN 0 2 PCIe HD CONN 1 PCIE CONN 1 3 PCIe HD CONN 2 PCIE CONN 2 4 PCIe HD CONN 3 PCIE CONN 3 ...

Page 170: ...tenance Manual RX4770 M1 Expansion cards and backup units 9 7 1 3 Cable routing PCIe cables Figure 68 Cable routing PCie cables Ê Route the 4 internal PCIe cables from the drive backplane inside the cable channel as shown ...

Page 171: ... PCIe SW card from its protective packaging I For further instructions regarding controller settings please refer to the accompanying documentation Ê If applicable attach the required slot bracket to the PCIe SW card as described in section Installing a slot bracket on page 138 Ê Remove the respective slot bracket I Slot 4 is the preferred slot for the PCIe SW card Label on the PCIe cable Connecto...

Page 172: ... lock 2 9 7 1 5 Concluding steps Ê Connect the power cables to the system board Ê Installing the LSD module on page 262 Ê Installing the mid brace on page 239 Ê Installing the memory rug on page 307 Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality ...

Page 173: ...unctionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 9 7 2 2 Removing a PCIe SW card Figure 71 Removing an expansion card Ê Open the slot lock 1 Ê Carefully remove the PCIe SW card from its slot 2 Ê Remove all cables from the PCIe SW card Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No...

Page 174: ... the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Remove all external cables from the PCIe SW card to be replaced Ê Getting access to the component on page 48 Ê Locate the defective expansion card using the onboard Local Diagnostic LEDs as described in section Onboard indicators and controls on page 321 9 7 3 2 Removing a PCIe SW card Ê...

Page 175: ... card Ê Connect all PCIe cables to the PCIe SW card I For a complete cabling overview please refer to section List of used cables on page 311 9 7 3 5 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Enabling replaced components in the system BIOS on page 75 Ê Enabling SVOM boot watchdog functionality on page 74...

Page 176: ...Basic information The Flash Backup Unit FBU backs up the memory contents of the connected SAS riser in the event of a power failure The PRIMERGY RX4770 M1 server can accommodate up to two backup units Figure 72 FBU mounting positions 1 Mounting position for first FBU 2 Mounting position for second FBU ...

Page 177: ...utting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing the memory rug on page 301 9 8 2 2 Installing a TFM to the SAS riser if applicable I To connect an FBU to the controller D3116 or D3216 you need a TFM Other controllers so as D9285 can be connected directly Upgrade and Repair Unit URU...

Page 178: ...cards and backup units RAID controller D3116 Figure 73 SAS riser and TFM kit 1 SAS riser D3116 2 3 TFM kit including three pre assembled spacer bolts and three screws Figure 74 Mounting the TFM kit A Ê Fit the spacer bolts of the TFM on SAS RAID controller ...

Page 179: ...FM on the controller from controller side with the three screws Ê Install the expansion card as described in section Installing expansion cards on page 142 RAID controller D3216 Figure 75 Installing the TFM A Ê If no TFM has been installed before fit the two spacer bolts on the RAID controller ...

Page 180: ...770 M1 Expansion cards and backup units Figure 76 Installing the TFM B Ê Secure the TFM on the RAID controller with the two screws from the TFM kit Ê Install the expansion card as described in section Installing expansion cards on page 142 ...

Page 181: ...ng the FBU Figure 77 Installing the FBU in the FBU holder A Ê At a slight angle fit the FBU under both retaining brackets of the FBU holder as shown Ê Push in the FBU until it locks in place Figure 78 Installing the FBU in the FBU holder B Ê Ensure that the FBU is properly seated in the holder ...

Page 182: ...ce Manual RX4770 M1 Expansion cards and backup units 9 8 2 4 Connecting the FBU cable to the FBU Figure 79 Connecting the FBU adapter cable to the FBU Ê Connect the cable end on the FBU module to the FBU adapter cable as shown ...

Page 183: ...f them is hidden by the system board on which each FBU holder has to be placed Figure 80 Shoulder screw caps of both FBUs Figure 81 Installing the FBU holder Ê Insert the FBU holder and place it onto the shoulder screw caps see upper figure Ê Slide the FBU holder in as far as it will go see arrow The shoulder screw caps will lock in the narrow ends of the keyhole slots on the FBU holder ...

Page 184: ...184 Upgrade and Maintenance Manual RX4770 M1 Expansion cards and backup units Figure 82 FBU properly mounted Ê Ensure that the locking handle on the FBU holder properly snaps in place see circle ...

Page 185: ...ing the FBU cable to the SAS riser D3116 Figure 83 Routing the FBU cable to the SAS riser D3116 Ê Route the FBU cable as shown in the figure Figure 84 Connecting the FBU cable to the TFM on the SAS riser D3116 Ê Connect the FBU cable to the corresponding TFM connector see arrow on the SAS riser ...

Page 186: ...ing the FBU cable to the SAS riser D3216 Figure 85 Routing the FBU cable to the SAS riser D3216 Ê Route the FBU cable as shown in the figure Figure 86 Connecting the FBU cable to the TFM on the SAS riser D3216 Ê Connect the FBU cable to the corresponding TFM connector see arrow on the SAS riser ...

Page 187: ...8 3 Removing an FBU V CAUTION Do not throw backup units into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste For further safety information please refer to section Environmental protection on page 41 9 8 3 1 Preliminary steps Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power ...

Page 188: ... FBU holder Ê Lift up the green locking handle on the FBU holder see circle while sliding the FBU holder backward as far as it will go After that the shoulder screw caps will rest in the wide ends of the keyhole slots on the holder see following figure Figure 88 FBU holder ready to remove Ê Lift the FBU holder from the shoulder screw caps and out of the housing ...

Page 189: ...acing an FBU V CAUTION Do not throw battery backup units into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste For further safety information please refer to section Environmental protection on page 41 9 8 4 1 Preliminary steps Ê Locating the defective server on page 43 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down ...

Page 190: ...p units Ê Removing the memory rug on page 301 Ê Removing an FBU on page 187 9 8 4 2 Disconnecting the FBU cable from the FBU Figure 89 Disconnecting the FBU adapter cable from the FBU Ê Press down on the locking latch on the FBU cable and disconnect the FBU adapter cable ...

Page 191: ...ge 181 Ê Installing the FBU holder onto the chassis on page 183 9 8 4 5 Concluding steps Ê Installing the memory rug on page 307 Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 A message indicates that the recalibration of the FBU starts automatically and will be finished within a few minut...

Page 192: ... or two SFP small form factor pluggable transceiver modules 9 9 1 Installing SFP transceiver modules Preparing the SFP transceiver module Figure 91 Removing the protective optical port plug Ê Remove the SFP transceiver module from its protective packaging Ê Remove the optical port plug from the new additional SFP transceiver module Upgrade and Repair Unit URU Hardware 5 minutes Tool Phillips PH2 N...

Page 193: ...e protective port plugs attached to the transceiver optical bores and fiber optic cable connectors until you are ready to make a connection Save the protective port plug for future use Figure 92 Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP transceiver module ...

Page 194: ...its Inserting the SFP transceiver module Figure 93 Inserting the SFP transceiver module Ê Insert and slide the SFP transceiver module into the socket connector as far as it will go I If only one slot is equipped with a SFP transceiver module use the primary connector as shown ...

Page 195: ...re 94 Latching the locking bail Ê Carefully fold up and latch the locking bail Figure 95 Attaching the protective optical port plug Ê If the SFP transceiver module is not immediately connected to an LC connector attach the protective optical port plug to the transceiver optical bores ...

Page 196: ... Manual RX4770 M1 Expansion cards and backup units Installing the secondary SFP transceiver module Figure 96 Installing the secondary SFP transceiver module Ê If applicable install the secondary SFP transceiver module accordingly ...

Page 197: ...thernet server adapter is equipped with one or two SFP small form factor pluggable transceiver modules Figure 97 Removing the protective optical port plug Ê If present remove the protective optical port plug from the SFP transceiver module V CAUTION Save the protective port plug for future use Upgrade and Repair Unit URU Hardware 5 minutes Tool Phillips PH2 No 2 screw driver ...

Page 198: ...g bail on the SFP transceiver module to eject the transceiver from the socket connector Figure 99 Removing the SFP transceiver Ê Pull the SFP transceiver module out of its socket connector Ê Reattach the protective optical port plug to the transceiver optical bores I Place the removed SFP transceiver module in an antistatic bag or other protective environment ...

Page 199: ... in section Removing an SFP transceiver module on page 197 Installing SFP transceiver modules Ê Unpack the new SFP transceiver module Ê Verify that the new SFP transceiver module is the same type of transceiver you are replacing Ê Install the new SFP transceiver module s as described in section Installing SFP transceiver modules on page 192 Ê Inform the customer about changed WWN and MAC addresses...

Page 200: ...200 Upgrade and Maintenance Manual RX4770 M1 Expansion cards and backup units ...

Page 201: ... hot after shutdown Wait for components to cool down before installing or removing memory modules to prevent burns Do not insert and remove memory modules repeatedly Doing so may cause failures Pressing out the securing clips on the memory slot will eject the installed memory module To prevent damage and injuries eject memory modules carefully without applying excessive force For further informati...

Page 202: ...emory 10 1 Basic information The server can be equipped with up to 8 memory boards each of which can accommodate up to 12 memory modules DIMMs The memory board numbering is shown in the following figure Figure 100 Memory board numbering 4 3 2 1 5 6 7 8 ...

Page 203: ...lot 9 PCIe x8 x8 Slot 8 PCIe x8 x8 Slot 7 PCIe x16 x16 Slot 6 PCIe x8 x8 Slot 5 PCIe x8 x8 Slot 4 PCIe x16 x16 Slot 3 PCIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl SATA 1 SATA 2 Battery USB 2 3 4 ID Button USB 0 LSD SMB USB 1 Memriser 3 Memriser 2 Memriser 1 Mem_Mezzanine 1 Mem_Mezzanine 2 Mem_Mezzanine 3 Mem_Mezza...

Page 204: ...nd the maximum speed of the selected configuration DIMM population order for each CPU is done by DIMM pair 2x DIMMSs using Round Robin scheme e g CPU1 CPU2 CPU3 CPU4 CPU1 Mixing of DDR3 voltages is not validated within a socket or across sockets If 1 35V DDR3L and 1 50V DDR3 DIMMs are mixed the DIMMs will run at 1 50V Mixing of DDR3 operating frequencies is not validated within a socket or across ...

Page 205: ...e 2 sockets w each 1 mem board CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 DI...

Page 206: ...ion 2 1 4 1 2 6 1 3 2 8 1 3 2 4 10 5 1 3 2 4 12 5 1 3 6 2 4 14 5 1 7 3 6 2 4 16 5 1 7 3 6 2 8 4 18 5 1 9 7 3 6 2 8 4 20 5 1 9 7 3 6 2 10 8 4 22 5 1 9 7 3 11 6 2 10 8 4 24 5 1 9 7 3 11 6 2 10 8 4 12 26 5 13 1 9 7 3 11 6 2 10 8 4 12 28 5 13 1 9 7 3 11 6 14 2 10 8 4 12 30 5 13 1 9 7 15 3 11 6 14 2 10 8 4 12 32 5 13 1 9 7 15 3 11 6 14 2 10 8 16 4 12 34 5 13 1 9 17 7 15 3 11 6 14 2 10 8 16 4 12 36 5 13...

Page 207: ...on 2 1 4 1 2 6 1 2 3 8 1 2 3 4 10 5 1 2 3 4 12 5 1 6 2 3 4 14 5 1 6 2 7 3 4 16 5 1 6 2 7 3 8 4 18 5 1 9 6 2 7 3 8 4 20 5 1 9 6 2 10 7 3 8 4 22 5 1 9 6 2 10 7 3 11 8 4 24 5 1 9 6 2 10 7 3 11 8 4 12 26 5 13 1 9 6 2 10 7 3 11 8 4 12 28 5 13 1 9 6 14 2 10 7 3 11 8 4 12 30 5 13 1 9 6 14 2 10 7 15 3 11 8 4 12 32 5 13 1 9 6 14 2 10 7 15 3 11 8 16 4 12 34 5 13 1 9 17 6 14 2 10 7 15 3 11 8 16 4 12 36 5 13 ...

Page 208: ... 16 8 24 62 9 25 1 17 13 29 5 21 10 26 2 18 14 30 6 22 11 27 3 19 15 31 7 23 12 28 4 20 16 8 24 64 9 25 1 17 13 29 5 21 10 26 2 18 14 30 6 22 11 27 3 19 15 31 7 23 12 28 4 20 16 32 8 24 66 9 25 1 17 33 13 29 5 21 10 26 2 18 14 30 6 22 11 27 3 19 15 31 7 23 12 28 4 20 16 32 8 24 68 9 25 1 17 33 13 29 5 21 10 26 2 18 34 14 30 6 22 11 27 3 19 15 31 7 23 12 28 4 20 16 32 8 24 70 9 25 1 17 33 13 29 5 2...

Page 209: ...3 DIMMs Dual CPU configuration 4 1 1 8 1 1 2 2 12 1 3 1 3 2 2 16 1 3 1 3 2 4 2 4 20 1 3 5 1 3 5 2 4 2 4 24 1 3 5 1 3 5 2 4 6 2 4 6 CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D...

Page 210: ...C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 DIMMs Quad CPU configuration 4 1 1 8 1 1 2 2 12 1 1 2 2 3 3 16 1 1 2 2 3 3 4 4 20 1 1 5 5 2 2 3 3 4 4 24 1 1 5 5 2 2 6 6 3 3 4 4 28 1 1 5 5 2 2 6 6 3 3 7 7 4 4 32 1 1 5 5 2 2 6 6 3 3 7 7 4 4 8 8 36 1 9 1 9 5 5 2 2 6 6 3 3 7 7 4 4 8 8 40 1 9 1 9 5 5 2 10 2 10 6 6 3 3 7 7 4 4 8 8 44 1 9 1 9 5 5 2 10 2 10 6 6 3 11 3 11 7 7 4 4 8 8 48 1 9 1 9 5 5 2 10...

Page 211: ... of different capacities 4 1 1 2 2 8 1 1 1 1 2 2 2 2 12 1 1 1 1 1 1 2 2 2 2 2 2 CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C3 D1 D2 D3 C1 C2 C...

Page 212: ...es Dual CPU configuration if modules are of different capacities 4 1 1 2 2 8 1 1 1 1 2 2 2 2 12 1 1 1 1 1 1 2 2 2 2 2 2 16 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 20 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 24 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 ...

Page 213: ... 1 1 1 1 1 64 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 68 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 72 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 76 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 80 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 84 1 1 1 1 1 1...

Page 214: ...1 1 1 1 1 1 1 64 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 68 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 72 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 76 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 80 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 84 1 1 1 1 ...

Page 215: ...ual CPU configuration if modules are of different capacities Dual CPU configuration if modules are of different capacities 8 1 1 1 1 2 2 2 2 12 1 1 1 1 1 1 2 2 2 2 2 2 CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 C1 C2 C3 ...

Page 216: ...ration if modules are of different capacities Dual CPU configuration if modules are of different capacities 8 1 1 1 1 2 2 2 2 16 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 24 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 CPU CPU1 CPU2 CPU3 CPU4 MEM Riser MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 DIMM A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A1 A2 A3 B1 B2 B3 A...

Page 217: ...1 1 1 1 56 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 64 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 72 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 80 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 88 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 96 1 1 1 1 1 1 1 ...

Page 218: ... 1 1 1 1 1 1 1 56 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 64 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 72 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 80 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 88 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 96 1 1 1 1 1 1 1 1...

Page 219: ...ps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardware 5 minutes Tools Phillips PH2 No 2 screw driver ...

Page 220: ...indictors on the memory board Each memory board comes with the following sticker showing additional information I The Hot Swap functionality is not yet released Figure 122 Buttons and indicators on the memory board 1 12x DIMM fault LED 4 Attention LED 2 Mirror ready LED 5 Attention button 3 Power LED ...

Page 221: ...a memory board Figure 123 Removing a memory board Ê Press on both green release tabs 1 to unlock the handles Ê Swivel the handles 2 in an upright position Ê Lift up the memory board out of the housing 3 I If applicable remove the respective black memory board dividers ...

Page 222: ...d I Population rules can be found on page 204 10 2 3 Installing a memory module Ê Identify the correct memory slot see DIMM slot assigment of a memory board on page 222 Figure 125 Installing memory modules A Ê Press out the securing clip at each end of the memory slot Figure 126 Installing memory modules B Ê Align the notch on the bottom of the module with the crossbar in the slot B1 B3 A2 B2 A1 A...

Page 223: ...install the respective black memory board dividers first To install the black memory board dividers proceed as follows Figure 127 Installing the memory board dividers Ê Place the black memory board dividers into the lateral guiding grooves see ovals on both sides Ê Press on the black memory board dividers until they have clicked into place I Make sure that the black memory board dividers have clic...

Page 224: ...e slot Ê Make sure that the green release tabs touch points on the top engage I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot 10 2 5 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Updating or recovering the system board BIOS and iRMC on p...

Page 225: ... page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 10 3 2 Removing a memory module Ê Identify the desired memory slot see section Memory sequence on page 204 V CAUTION Ensure to maintain an operational configuration when removing memory modules For additional information please refer to section Basic information on page...

Page 226: ...emoving memory modules B Ê Remove the ejected memory module 10 3 3 Concluding steps Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Updating or recovering the system board BIOS and iRMC on page 67 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on...

Page 227: ...ords on page 46 Ê Getting access to the component on page 48 Ê Locate the defective memory module using the LEDs on top of each memory board as described in section Buttons and indictors on the memory board on page 220 10 4 2 Removing the defective memory module Ê Remove the defective memory module as described in section Removing a memory module on page 225 10 4 3 Installing a new memory module Ê...

Page 228: ...o the power source on page 57 Ê Updating or recovering the system board BIOS and iRMC on page 67 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Enabling replaced components in the system BIOS on page 75 Ê Verifying the memory mode on page 76 Ê Resuming BitLocker functionality on page 80 ...

Page 229: ...d up e g by touching a grounded object before handling electrostatic sensitive devices ESDs Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges When removing or installing processors be careful not to touch or bend the spring contacts on the processor sockets Never touch the underside of the processors Even minor soiling such as grease from t...

Page 230: ... PCIe x8 x8 Slot 9 PCIe x8 x8 Slot 8 PCIe x8 x8 Slot 7 PCIe x16 x16 Slot 6 PCIe x8 x8 Slot 5 PCIe x8 x8 Slot 4 PCIe x16 x16 Slot 3 PCIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl SATA 1 SATA 2 Battery USB 2 3 4 ID Button USB 0 LSD SMB USB 1 Memriser 3 Memriser 2 Memriser 1 Mem_Mezzanine 1 Mem_Mezzanine 2 Mem_Mezzanin...

Page 231: ...conducting antistatic surface Never push a processor over a surface 11 2 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing expansion cards on page 145 Upgra...

Page 232: ...Processors Removing the mid brace Figure 132 Removal of the mid brace Ê Remove the 3 screws see arrows and lift up the mid brace out of the housing Ê Remove the respective heat sink as described in section Removing processor heat sinks on page 254 ...

Page 233: ...atch the socket release lever marked Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 Figure 134 Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 ...

Page 234: ...234 Upgrade and Maintenance Manual RX4770 M1 Processors Figure 135 Opening the load plate A Ê Push down on the first socket release lever 1 to lift the load plate away from the socket 2 ...

Page 235: ... Manual 235 Processors Figure 136 Opening the load plate B Ê Fully open the load plate V CAUTION Be careful not to touch or bend the spring contacts on the processor socket Ê Make sure that the load plate is in the fully open position ...

Page 236: ... socket see close up Ê Lower the processor straight down without tilting or sliding it in the socket V CAUTION Ensure that the processor is level in the socket Be careful not to touch or bend the pins on the processor socket Never touch the underside of the processor Even minor soiling such as grease from the skin can impair the processor s operation or destroy the processor Ensure not to scrape o...

Page 237: ...er the load plate over the processor Figure 139 Removing the protective socket cover Ê When closing the load plate the protective socket cover will automatically detach Ê Remove the socket cover and save it for future use V CAUTION Always replace the socket cover if you remove the processor from the socket ...

Page 238: ...e 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 Figure 141 Closing socket release lever 1 Ê Close the socket release lever marked Open 1st 1 and latch it under the load plate retention tab 2 Ê If applicable install the other processors accordingly Ê Install the processor heat sink as described in section Installing processor heat sinks on page 252 ...

Page 239: ...Install the mid brace while holding the SAS cable by hand Ê Fasten the 3 screws see arrows 11 2 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Updating or recovering the system board BIOS and iRMC on page 67 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on page 80...

Page 240: ...lity on page 60 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing expansion cards on page 145 Ê Removing the mid brace on page 232 Ê Removing processor heat sinks on page 254 Upgrade and Repair Unit URU Hardware 15 minutes Software 5 minutes Tool Philips PH2 No 2 screw driver ...

Page 241: ...ove the desired processor heat sink as described in section Removing processor heat sinks on page 254 Figure 143 Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket 1 Ê The socket release lever will slightly lift up 2 ...

Page 242: ...er 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket 1 Ê Fully fold back the second socket release lever 2 Figure 145 Opening the load plate A Ê Push down on the socket release lever marked Open 1st 1 to lift the load plate away from the socket 2 ...

Page 243: ...RX4770 M1 Upgrade and Maintenance Manual 243 Processors Figure 146 Opening the load plate B Ê Fully open the load plate ...

Page 244: ...rocessor socket Ê Thoroughly clean residual thermal paste from the processor surface using a lint free cloth Ê Store the processor in a save place for later reuse V CAUTION Processors are extremely sensitive to electrostatic discharge and must be handled with care After a processor has been removed from its protective sleeve or from its socket place it upside down on a nonconducting antistatic sur...

Page 245: ...nd Maintenance Manual 245 Processors Figure 148 Closing the load plate Ê Carefully close the load plate over the empty processor socket V CAUTION Be careful not to touch or bend the spring contacts on the processor socket ...

Page 246: ...sors Figure 149 Attaching the protective socket cover A Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place V CAUTION Always replace the socket cover if you remove the processor from the socket ...

Page 247: ... Ê Ensure that the protective socket cover is properly installed on the socket as shown above Figure 151 Closing socket release lever 2 Ê Fully close and hold shut the load plate Ê Close the socket release lever marked Close 1st 1 and latch it under the load plate retention tab to lock down the load plate 2 ...

Page 248: ...or heat sinks on page 252 Ê Installing the mid brace on page 239 Ê Installing memory boards on page 223 Ê Installing expansion cards on page 142 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê If applicable Updating or recovering the system board BIOS and iRMC on page 67 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê...

Page 249: ...er a surface 11 4 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing expansion cards on page 145 Ê Removing the mi...

Page 250: ...ction Installing a processor on page 233 11 4 3 Concluding steps Ê Installing processor heat sinks on page 252 Ê Installing the mid brace on page 239 Ê Installing memory boards on page 223 Ê Installing expansion cards on page 142 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 I If Global Error LED is flashing with error message CPU has been changed on display afte...

Page 251: ...uming BitLocker functionality on page 80 11 5 Handling processor heat sinks 11 5 1 Preliminary steps Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing the mid brace on page 232 Field Replaceable Unit FRU if thermal paste is involved Hardware 15 minutes Upgrade and Repair Unit URU...

Page 252: ...ink and processor When installing a new heat sink Ê Remove the protective cover from the heat sink V CAUTION Ensure not to touch the heat conductive paste on the bottom of the heat sink When reusing a heat sink Ê Ensure that all residual thermal paste has been thoroughly cleaned off the copper surface of the heat sink Ê Apply thermal paste to the processor surface as described in section Applying ...

Page 253: ...sure that the screws on the heat sink are properly seated on the threaded holes of the processor socket see arrows in figure below Ensure that the heat sink cooling fins match the direction of the airflow mark see oval Figure 154 Installing the heat sink Ê Fasten the four captive screws on the heat sink in a crossover pattern 1 4 screw torque 1 0 Nm FTS value 0 6 Nm Japanese market ...

Page 254: ...eat sink back and forth to detach it from the processor I This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor V CAUTION Pay special attention not to damage any system board components surrounding the processor socket Ê Lift the heat sink out of the chassis Ê Thoroughly clean residual thermal paste from the surface of the heat sink and ...

Page 255: ... upgrade or replacement kit contains a new CPU heat sink a thin layer of thermal compound has already been pre applied to its lower surface In this case please proceed with section Installing the heat sink on page 253 11 5 4 3 Installing the processor heat sink Ê Install the processor heat sink as described in sections Preparing the heat sink and processor on page 252 and Installing the heat sink ...

Page 256: ...t kit contains a new CPU heat sink a thin layer of thermal compound has already been pre applied to its lower surface In this case please proceed with section Installing processor heat sinks on page 252 Figure 156 Thermal paste syringe TC 5026 One thermal compound syringe A3C40142460 34035576 contains thermal paste for three processors Field Replaceable Unit FRU Hardware 5 minutes Tool Philips PH2...

Page 257: ...ure 157 Applying thermal paste Ê Apply a dot of thermal paste to the center of the processor surface as shown I Two graduation marks on the syringe equal the correct amount of thermal paste for one processor V CAUTION Do not mix different types of thermal paste ...

Page 258: ...258 Upgrade and Maintenance Manual RX4770 M1 Processors ...

Page 259: ...he casing may cause failures When disposing of transferring or returning a backup drive ensure that all backup media has been removed from the drive Do not touch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Always discharge static build up e g...

Page 260: ...erver on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 12 1 2 Removing the LSD module Figure 158 Location of the release button for the LSD module Ê Press the release button see circle in order to pull out the LSD module Upgrade and Repair Unit URU Hardware 10 minutes Tools Phillips PH2 No 2 screw driver ...

Page 261: ...cessible drives Figure 159 Pulling the LSD module out of its bay Ê Pull the LSD module out of its bay while pressing the release button Figure 160 Removing the cable from the LSD module Ê Disconnect the cable see circle from the defective LSD module ...

Page 262: ...ecting the cable to the LSD module Ê Plug the cable into the new LSD module Ê Reinstall the memory board in slot 8 and the respective memory divider 12 1 4 Concluding steps Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Resuming BitLocker functionality on page 80 ...

Page 263: ... Suspending BitLocker functionality on page 59 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Ê Removing memory boards on page 220 Ê Removing the memory rug on page 301 Upgrade and Repair Unit URU Hardware 10 minutes Tools Philips PH0 No 0 screw driver ...

Page 264: ...M1 Accessible drives 12 2 2 Replace the optical drive Unlock the optical drive Figure 162 Location of the optical drive connector The optical drive is connected to the hot swap backplane via a green connector see oval and figure 164 on page 266 ...

Page 265: ... Lift the green connector see arrow a little bit to loosen the optical drive from the hot swap backplane while pushing it a little bit to get the optical drive out of the housing Ê Remove the optical drive out of the housing Ê Remove the green connector see figure 164 on page 266 from the defective optical drive ...

Page 266: ...een connector see oval to the new optical drive Ê Move the new optical drive into its slot in the server s front until it clicks into place 12 2 3 Concluding steps Ê Installing the memory rug on page 307 Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Resuming BitLocker functionality on page 80 ...

Page 267: ...uch the circuitry on boards or soldered parts Hold circuit boards by their metallic areas or edges For further information please refer to chapter Important information on page 31 13 1 Front panel module 13 1 1 Replacing the front panel module 13 1 1 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Locating the defective ...

Page 268: ...memory boards on page 220 Ê Removing the fan box on page 127 13 1 1 2 Removing the front panel module Figure 165 Removing the front panel Ê Disconnect the front panel cable from the fan board see oval Ê Press on the plastic tabs 1 on both sides of the front panel and push it outward 2 ...

Page 269: ...e arrow until it locks into place Ê Connect the front panel cable to the system board see oval 13 1 1 4 Concluding steps Ê Installing the fan box on page 131 Ê Installing memory boards on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Verifying system information backup restore on page 69 Ê Enabling SVOM boot watchdo...

Page 270: ... the backup data is restored from the Chassis ID board to the new system board V CAUTION For that reason the Chassis ID and system board must not be replaced simultaneously In this case restoring the system configuration data on the system board would fail 13 2 1 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Locating t...

Page 271: ...and Maintenance Manual 271 Front panel and Chassis ID 13 2 1 2 Removing the Chassis ID Figure 167 Removing the Chassis ID Ê Disconnect the cable from the Chassis ID 1 Ê Remove the screw 2 and lift the Chassis ID outward ...

Page 272: ...rds on page 223 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Verifying system information backup restore on page 69 Ê Store your server s system information on the Chassis ID EPROM integrated into the front panel board For further information on how to obtain and use the ChassisId_Prom Tool refer to section Using the Chassi...

Page 273: ...c areas or edges For further information please refer to chapter Important information on page 31 14 1 Basic information CMOS battery CMOS memory volatile BIOS memory and the real time clock are powered by a lithium coin cell CMOS battery This cell lasts up to ten years depending on ambient temperature and use If the CMOS battery is depleted or falls below minimum voltage levels it need to be repl...

Page 274: ...sh can Lithium batteries must be disposed of in accordance with local regulations concerning special waste For further safety information please refer to section Environmental protection in the operating manual of your server 14 2 1 Preliminary steps Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the compo...

Page 275: ...nd Maintenance Manual 275 System board and components 14 2 2 Removing the battery Figure 169 Removing the CMOS battery Ê Press against the locking spring to release the depleted CMOS battery 1 Ê Remove the CMOS battery 2 ...

Page 276: ...2 Ê Release the locking spring Ensure that the locking spring is properly engaged 14 2 4 Concluding steps Ê Dispose of the CMOS battery in accordance with local regulations concerning special waste Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Verifying system information backup restore on page 69 Ê Verifying the system time...

Page 277: ...liminary steps Ê Suspending BitLocker functionality on page 59 Ê Disabling SVOM boot watchdog functionality on page 60 Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Field Replaceable Unit FRU Hardware 5 minutes Software 5 minutes Tools Phillips PH0 No 0 screw driver Phillips PH2 N...

Page 278: ...ntenance Manual RX4770 M1 System board and components 14 3 2 2 Installation the UFM Figure 171 UFM kit Ê Unscrew the UFM nylon screw and remove the UFM spacer 1 USB Flash Module UFM 2 UFM spacer not used 3 UFM nylon screw ...

Page 279: ...RX4770 M1 Upgrade and Maintenance Manual 279 System board and components Figure 172 UFM mounting location on BMC riser 1 UFM connector 2 UFM spacer ...

Page 280: ...r installed Ê Screw the UFM onto the UFM spacer using the UFM nylon screw pos 3 figure 171 Screw torque 0 06 Nm 14 3 2 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on page 80 ...

Page 281: ...nd burn the image to a CD Ê Ensure that no other USB storage device is connected to the server beside the UFM Ê Insert the Recovery Tools CD into your CD DVD drive and reboot the server The server should now boot from the Recovery Tools CD Ê Follow the on screen instructions to initiate the installation After the flash process is complete you will be asked to reboot the system I For the Japanese m...

Page 282: ...the UFM Figure 174 Removing the UFM Ê Remove the nylon screw on the defective UFM 1 Ê Disconnect and remove the defective UFM 2 Ê The UFM spacer remains on the BMC riser 14 3 3 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functional...

Page 283: ...ocating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 14 3 4 2 Removing the UFM Ê Removing the UFM on page 281 Ê The UFM spacer remains on the BMC riser Upgrade and Repair Unit URU Hardware 10 minutes Software 5 minutes Tools Phillips PH2 No 2 screw driver Philips PH0 No 0 screw driver combi...

Page 284: ...pgrade and Maintenance Manual RX4770 M1 System board and components 14 3 4 3 Installation of the new UFM Figure 175 Preparing the new UFM Ê Remove the nylon screw from the new UFM 1 Ê Remove the UFM spacer 2 ...

Page 285: ...ade and Maintenance Manual 285 System board and components Figure 176 Installing the UFM Ê Fit the new UFM on the UFM connector and the remaining UFM spacer 1 Ê Secure the UFM to the UFM spacer with the nylon screw 2 ...

Page 286: ...s customer information e g IP address license numbers After replacing the UFM hand the defective UFM over to the customer If the customer requests disposal of the defective UFM proceed as follows Figure 177 Destroying the defective UFM Ê Use a pair of combination pliers 1 and flat nose pliers 2 to break the UFM in half as shown ...

Page 287: ...wing https address https globalpartners ts fujitsu com com service ps Servers PRIMERGY Pages default aspx Ê Sign in and choose your PRIMERGY server Ê Select the Software Tools Documentation category Ê Download the desired ESXi Recovery CD ISO image listed under Tools Ê Unpack and burn the image to a CD Ê Ensure that no other USB storage device is connected to the server beside the UFM Ê Insert the...

Page 288: ...y on page 59 Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Upgrade and Repair Unit URU Hardware 5 minutes Software 5 minutes Tools Philips PH2 No 2 screw driver Installing the TPM Bit screw driver TPM bit insert For the Japanese market TPM module fixing tool S26361 F3552 L909 ...

Page 289: ...4 4 1 2 Installing the TPM Figure 178 TPM kit Figure 179 TPM mounting location 1 TPM Trusted Platform Module 3 Special screw for TPM 2 TPM spacer I The white TPM spacer is not used in this server 4 TPM bit insert for TPM special screw 1 Cut out for TPM spacer 2 TPM connector ...

Page 290: ...M1 System board and components Figure 180 Installing the TPM spacer Ê Snap the TPM spacer into the cut out in the system board Figure 181 TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool Japanese market to a bit screw driver ...

Page 291: ...4 1 3 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Enable TPM in the system board BIOS Proceed as follows Ê Switch on or restart your server Ê As soon as the startup screen appears press the F2 function key to enter the BIOS Ê Select the Advanced menu Ê Select the Trusted Computing submenu Ê Set the TPM Support and TPM State settings to Enable...

Page 292: ...curity reasons the TPM must be restored re saved by the customer After installing a new system board the TPM must be enabled You may not clear the TPM data If the contact persons DO NOT have a backup copy available inform them that replacing the TPM will cause to lose all data 14 4 2 1 Preliminary steps Ê Before removing the TPM it is necessary to remove BitLocker protection from the computer and ...

Page 293: ... on that computer is decrypted For further information on how to disable BitLocker drive encryption please refer to the Microsoft Knowledge Base Fujitsu service partners will find additional information also available in Japanese on the Fujitsu Extranet web pages Ê Disable TPM in the system board BIOS Proceed as follows Ê Switch on or restart your server Ê As soon as the startup screen appears pre...

Page 294: ...w Ê Carefully loosen the TPM screw using a thin slotted screw driver e g watchmaker s screw driver or the dedicated TPM screw driver Japanese market V CAUTION Ensure to turn the screw clockwise in order to remove it Slowly and carefully increase the pressure on the screw until it begins to turn The effort when loosing the screw should be as low as possible Otherwise the thin metal bar may break re...

Page 295: ...liers press together the hooks on the TPM spacer and remove it from the system board I If the TPM is to be replaced the TPM spacer may remain on the system board 14 4 2 3 Concluding steps Ê Installing the system board on page 304 Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 ...

Page 296: ...hat replacing the TPM will cause to lose all data 14 4 3 1 Preliminary steps Ê Suspending BitLocker functionality on page 59 Ê Locating the defective server on page 43 Ê Shutting down the server on page 46 Ê Disconnecting power cords on page 46 Ê Getting access to the component on page 48 Field Replaceable Unit FRU Hardware 40 minutes Tools Removing the system board Philips PH2 No 2 screw driver R...

Page 297: ...board when removing the defective TPM 14 4 3 3 Re installing the TPM Figure 184 TPM spacer Ê The TPM spacer is already present on the system board Ê Installing the TPM on page 288 14 4 3 4 Concluding steps Ê Reassembling on page 53 Ê Connecting the server to the power source on page 57 Ê Switching on the server on page 58 Ê Resuming BitLocker functionality on page 80 ...

Page 298: ...board For a detailed description please refer to section Replacing the TPM on page 296 The TPM is activated in the system BIOS V CAUTION Before replacing the system board ask the customer whether TPM functionality is used Field Replaceable Unit FRU Hardware 50 minutes Software 10 minutes Tools Replacing the system board Philips PH2 No 2 screw driver Magnifying glass for inspecting processor socket...

Page 299: ...del housing type serial number and manufacturing data To avoid the loss of non default settings when replacing the system board a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM After replacing the system board the backup data is restored from the Chassis ID board to the new system board V CAUTION For that reason the fr...

Page 300: ... board Ê Remove the following components from the system board as shown in the related sections Memory boards see section Removing memory modules on page 225 I Ensure to take note of the memory modules mounting positions for reassembly Expansion cards see section Removing expansion cards on page 145 I Ensure to take note of the controllers mounting positions and cable connections for reassembly SA...

Page 301: ...4770 M1 Upgrade and Maintenance Manual 301 System board and components Removing the memory rug Figure 185 Removing the memory rug Ê Undo the 5 screws from the memory rug see arrows Ê Remove the memory rug ...

Page 302: ...02 Upgrade and Maintenance Manual RX4770 M1 System board and components Ê Remove all cables from the system board Figure 186 Detaching the system board Ê Remove 4 screws from the system board see circles ...

Page 303: ...ee ovals Ê Slide the system board slightly toward the front of the housing to lift it out V CAUTION Always take the system board with both hands Don t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures Ê Place the system board on an antistatic surface Ê Removing the TPM on page 294 ...

Page 304: ...188 Installing the system board Ê Hold the new system board by the handles see ovals V CAUTION Do not lift or handle the system board by any of its heat sinks Ensure not to damage the EMI springs to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures Ê At a slight angle lower the system board into the chassis ...

Page 305: ...omponents Ê Carefully shift the system board towards the server rear until the plug shells engage with the cut outs in the connector panel Figure 189 Attaching the system board Ê Ensure that the system board is properly seated in the grounding brackets see circles ...

Page 306: ...ring the system board Ê Secure the system board with 4 screws see circles Ê Verify the settings on the new system board see figure Onboard settings on page 330 Ê Reconnect all cables to the system board For a complete cabling overview please refer to section List of used cables on page 311 ...

Page 307: ...ping processors Removing processors from the defective system board Ê Carefully remove the processors from their sockets on the defective system board as described in Removing a processor on page 241 V CAUTION Remove and reinstall one processor at a time Do not remove the second processor from the defective system board until the first processor has been installed on the new system board Figure wi...

Page 308: ...2 I Install all memory boards into their original slots SAS Riser see section Installing the SAS riser on page 152 BMC Riser see section Installing the BMC riser on page 156 TPM if applicable see section Installing the TPM on page 288 Expansion cards see section Installing expansion cards on page 142 I Install all expansion cards into their original slots Ê Reassembling on page 53 Ê If applicable ...

Page 309: ...ile in a Linux environment on page 79 Ê Enabling SVOM boot watchdog functionality on page 74 Ê Resuming BitLocker functionality on page 80 Ê Reconfigure your network settings in the operation system according to the original configuration of the replaced controller expansion card or onboard I Configuration of network settings should be performed by the customer For further information please refer...

Page 310: ...310 Upgrade and Maintenance Manual RX4770 M1 System board and components ...

Page 311: ... to System board 4 A3C40175017 4 Power cable 2 Pwr Dist Board to System board 1 A3C40175018 5 Power cable 3 Pwr Dist Board to System board 1 A3C40175019 6 FAN board cable 1 Fan Backplane to System Board 1 A3C40175020 7 FAN board cable 2 Fan Backplane to System Board 1 A3C40175020 8 USB cable Fan Backplane to System Board 1 A3C40175021 9 PDB sideband cable Pwr Dist Board to System board 1 A3C401750...

Page 312: ...e 2 HDD Backplane to System Board Opt A3C40169673 T26139 Y4040 V10 20 FBU Cable D3116 FBU to SAS Riser Opt T26139 Y4032 V1 21 FBU Cable D3216 FBU to SAS Riser Opt T26139 Y4031 V103 22 PCIe SSD cable 1 HDD Backplane to PCIe SW Card Opt A3C40175052 23 PCIe SSD cable 2 HDD Backplane to PCIe SW Card Opt A3C40175053 24 PCIe SSD cable 3 HDD Backplane to PCIe SW Card Opt A3C40175054 25 PCIe SSD cable 4 H...

Page 313: ...CIE HD 10 PCIE HD 11 SAS HD 0 3 Base Board Power DistribuƟon Board Fan control board HDD Backplane LSD FBU FBU slot10 slot9 slot7 slot6 slot5 slot4 slot3 slot2 slot1 SAS riser card OP 0 3 4 7 16 or 18 17 1 2 8 12 13 14 15 OP BD CONN CHASSIS ID HEADER USB 0 2 FPFB POWER FRONT PANEL FAN CONTROLL PCIE A PCIE B 3 3 4 3 3 5 6 7 9 11 19 or 10 20 or 21 20 or 21 22 23 24 25 SAS riser card Ext Only OpƟo na...

Page 314: ...314 Upgrade and Maintenance Manual RX4770 M1 Cables ...

Page 315: ...Appendix 16 1 Mechanical overview 16 1 1 Server front Figure 193 PRIMERGY RX4770 M1 front side Pos Component 1 ID card 2 LSD module 3 Optical disk drive ODD 4 Front panel 5 Video connector 6 USB connectors 7 HDD modules max 8 8 PCIe SSD modules max 4 ...

Page 316: ...Appendix 16 1 2 Server rear Figure 194 PRIMERGY RX4770 M1 rear Pos Component 1 SAS riser slot 2 Rear connectors button indicators see Connectors and indicators on the rear side on page 323 3 Optional expansion card slots 4 Power supply unit slots ...

Page 317: ...de and Maintenance Manual 317 Appendix 16 1 3 Server interior Figure 195 PRIMERGY RX4770 M1 interior Pos Component 1 BMC riser 2 SAS riser 3 PCIe slots 4 Battery 5 TPM 6 Processor CPU heat sink 7 Memory boards 8 Fans ...

Page 318: ...endix 16 2 Configuration tables 16 2 1 Hard disk drives solid state drives mounting order Please refer to chapter Hard disk drives solid state drives on page 107 16 2 2 Memory board configuration table Please refer to chapter Main memory on page 201 ...

Page 319: ...ot 6 PCIe x8 x8 Slot 5 PCIe x8 x8 Slot 4 PCIe x16 x16 Slot 3 PCIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl SATA 1 SATA 2 Battery USB 2 3 4 ID Button USB 0 LSD SMB USB 1 Memriser 3 Memriser 2 Memriser 1 Mem_Mezzanine 1 Mem_Mezzanine 2 Mem_Mezzanine 3 Mem_Mezzanine 4 Mem_Mezzanine 5 Mem_Mezzanine 6 Mem_Mezzanine 7 Me...

Page 320: ...r at the front side 4 SMB HDD SMBus connector 5 Pwr FPFB 2x Power connector for front panel fan board 6 Pwr BPL 5x Power connector from PDB 7 Pwr Ctrl Connector for power distribution board PDB 8 LSD LSD module connector 9 USB 0 1 Internal USB connectors 10 Pwr PCIe A B Power connectors A B for PCIe drive 11 TPM Connector for Trusted Platform Module TPM ...

Page 321: ... easy identification CPU 1 CPU 2 CPU 3 CPU 4 Super Cap BIOS INDICATE CSS TPM Slot 10 PCIe x8 x8 Slot 9 PCIe x8 x8 Slot 8 PCIe x8 x8 Slot 7 PCIe x16 x16 Slot 6 PCIe x8 x8 Slot 5 PCIe x8 x8 Slot 4 PCIe x16 x16 Slot 3 PCIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl Pwr Bpl SATA 1 SATA 2 Battery USB 2 3 4 ID Button USB 0 LSD SMB...

Page 322: ...ent failure C GEL Global Error LED off no critical event non CSS component orange on prefailure detected non CSS component orange flashing non CSS component failure Possible reasons sensor reports overheating sensor is defective CPU error software reports an error F PCIe indicators orange on CSS LEDs for PCIe slots G CPU indicators orange on CSS LEDs for CPUs Indicator Status Description ...

Page 323: ...tors Figure 198 Rear side connectors I The serial connector COM1 can be used as default interface or to communicate with the iRMC S4 1 Serial connector COM1 turquoise 4 Management LAN connector 2 2x Fibre glass connectors 5 2x USB connectors black 3 Video connector blue 6 Standard LAN connectors upper LAN 2 lower LAN 1 햲 햳 햴 햵 햶 ...

Page 324: ...View Operations Manager iRMC web frontend or the ID button on the front panel for easy identification blue flashing server has been highlighted using IRMC AVR when local VGA off for easy identification 3 Global error indicator off no critical event non CSS component orange on prefailure detected non CSS component orange flashing non CSS component failure 4 CSS indicator off no critical event CSS c...

Page 325: ...transfer rate of 1 Gbit s green on transfer rate of 10 Gbit s off transfer rate of 100 Mbit s 3 Act Link LED green on link and no activity off no link green flashing link and activity 4 10G LED off transfer rate of 1 Gbit s blue on transfer rate of 10 Gbit s 5 LAN speed Management LAN yellow on transfer rate of 1 Gbit s green on transfer rate of 100 Mbit s off transfer rate of 10 Mbit s 6 LAN link...

Page 326: ...ator Indicator Status Description 1 Hot plug power supply unit indicator green on Server is switched on and functioning properly green flashing Server is switched off main voltage is present Standby mode orange on PSU failure over under voltage over temperature or fan failure orange flashing Overload warning 햲 ...

Page 327: ...grade and Maintenance Manual 327 Appendix 16 3 3 Connectors and indicators on the front panel 16 3 3 1 Front panel connectors Figure 202 Front panel controls and indicators 1 Video connector 2 3x USB connector 햲 햳 ...

Page 328: ...ndicators and controls Figure 203 Front panel indicators and controls 1 ID button ID indicator 5 Power off indicator AC connected 2 Reset button 6 HDD SSD activity indicator 3 NMI button 7 Global Error indicator 4 On Off button power on indicator 8 CSS indicator 햲 햳 햴 햵 햶 햷 햸 햹 ...

Page 329: ... SSD PCIe SSD inactive green on HDD SSD PCIe SSD in active phase drive active drive being accessed 2 HDD SSD PCIe SSD FAULT off no HDD SSD PCIe SSD error orange on HDD SSD PCIe SSD faulty or rebuild stopped drive defective needs replacing a rebuild process was stopped or the HDD SSD PCIe SSD module is not correctly inserted orangeslow flashing HDD SSD PCIe SSD rebuild the data is being restored af...

Page 330: ...CIe x8 x8 Slot 2 PCIe x8 x8 Slot 1 PCIe x8 x8 BMC Riser LAN Controller SAS Riser Slot 11 SATA 1 SATA 2 Battery USB 2 3 4 ID Button Sw 4 Sw 6 Sw 8 Sw 7 Sw 13 System Board D3342 Settings Enabled Disabled SW13 1 BIOS Recovery Mode Switch Description SW8 2 Password clear SW6 3 Password skip SW4 4 1 OFF 1 ON 2 ON 2 OFF BIOS Write Protect Force Write Protect 1 ON 1 OFF 4 ON 4 OFF 4 ON 4 OFF 1 ON 1 ON 1 ...

Page 331: ...down to its minimum startup configuration Ê Connecting the server to the power source on page 57 Ê Connect a keyboard mouse and display to the server Ê Switching on the server on page 58 V CAUTION The minimum startup configuration must be used exclusively for diagnostic purposes by maintenance personnel never in daily operation Field Replaceable Unit FRU Component Notes System board no TPM UFM or ...

Page 332: ...332 Upgrade and Maintenance Manual RX4770 M1 Appendix ...

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