En-15
13. CUSTOMER GUIDANCE
Explain the following to the customer in accordance with the operating manual:
(1) Starting and stopping method, operation switching, temperature adjustment, timer, air
fl
ow switching, and other remote controller operations.
(
2) Air
fi
lter removal and cleaning, and how to use the air louvers.
(3) Give the operating and installation manuals to the customer.
(4) If the signal code is changed, explain to the customer how it changed (the system
returns to signal code A when the batteries in the remote controller are replaced).
*(4) is applicable to using wireless remote controller.
14. ERROR CODES
If you use a wired type remote controller, error codes will appear on the remote control-
ler display. If you use a wireless remote controller, the lamps on the IR receiver unit will
output error codes by way of blinking patterns. See the lamp blinking patterns and error
codes in the table below. An error display is displayed only during operation.
Error display
Wired
remote con-
troller Error
code
Description
OPERATION
lamp
(green)
TIMER
lamp
(orange)
ECONOMY
lamp
(green)
●
(1)
●
(1)
◊
Serial communication error
●
(1)
●
(2)
◊
Wired remote controller
communication error
●
(1)
●
(5)
◊
Check run un
fi
nished
●
(2)
●
(1)
◊
Unit number or Refrigerant circuit
address setting error
[Simultaneous Multi]
●
(2)
●
(2)
◊
Indoor unit capacity error
●
(2)
●
(3)
◊
Combination error
●
(2)
●
(4)
◊
Connection unit number
•
error (indoor secondary unit)
[Simultaneous Multi]
Connection unit number error
•
(indoor unit or branch unit)
[Flexible Multi]
●
(2)
●
(7)
◊
Primary unit, secondary unit setup
error [Simultaneous Multi]
●
(3)
●
(1)
◊
Power supply interruption error
●
(3)
●
(2)
◊
Indoor unit PCB model
information error
●
(3)
●
(5)
◊
Manual auto switch error
●
(4)
●
(1)
◊
Room temp. sensor error
●
(4)
●
(2)
◊
Indoor unit Heat Ex. Middle temp.
sensor error
●
(5)
●
(1)
◊
Indoor unit fan motor error
●
(5)
●
(3)
◊
Drain pump error
●
(5)
●
(7)
◊
Damper error
●
(5)
●
(15)
◊
Indoor unit error
●
(6)
●
(2)
◊
Outdoor unit main PCB model
information error or
communication error
●
(6)
●
(3)
◊
Inverter error
●
(6)
●
(4)
◊
Active
fi
lter error, PFC circuit error
●
(6)
●
(5)
◊
Trip terminal L error
●
(6)
●
(10)
◊
Display PCB microcomputers
communication error
●
(7)
●
(1)
◊
Discharge temp. sensor error
●
(7)
●
(2)
◊
Compressor temp. sensor error
Error display
Wired
remote con-
troller Error
code
Description
OPERATION
lamp
(green)
TIMER
lamp
(orange)
ECONOMY
lamp
(green)
●
(7)
●
(3)
◊
Outdoor unit Heat Ex. liquid temp.
sensor error
●
(7)
●
(4)
◊
Outdoor temp. sensor error
●
(7)
●
(5)
◊
Suction Gas temp. sensor error
●
(7)
●
(6)
◊
2-way valve temp. sensor error
•
3-way valve temp. sensor error
•
●
(7)
●
(7)
◊
Heat sink temp. sensor error
●
(8)
●
(2)
◊
Sub-cool Heat Ex. gas inlet
•
temp. sensor error
Sub-cool Heat Ex. gas outlet
•
temp. sensor error
●
(8)
●
(3)
◊
Liquid pipe temp. sensor error
●
(8)
●
(4)
◊
Current sensor error
●
(8)
●
(6)
◊
Discharge pressure sensor error
•
Suction pressure sensor error
•
High pressure switch error
•
●
(9)
●
(4)
◊
Trip detection
●
(9)
●
(5)
◊
Compressor rotor position
detection error (permanent stop)
●
(9)
●
(7)
◊
Outdoor unit fan motor 1 error
●
(9)
●
(8)
◊
Outdoor unit fan motor 2 error
●
(9)
●
(9)
◊
4-way valve error
●
(9)
●
(10)
◊
Coil (expansion valve ) error
●
(10)
●
(1)
◊
Discharge temp. error
●
(10)
●
(3)
◊
Compressor temp. error
●
(10)
●
(4)
◊
High pressure error
●
(10)
●
(5)
◊
Low pressure error
●
(13)
●
(2)
◊
Branch boxes error
[Flexible Multi]
Display mode
●
: 0.5s ON / 0.5s OFF
◊
: 0.1s ON / 0.1s OFF
( ) : Number of
fl
ashing
[Troubleshooting at the remote controller LCD]
This is possible only on the wired remote controller.
[Self-diagnosis]
If an error occurs, the following display will be shown. (“Er” will appear in the set room
temperature display.)
Unit number
of indoor unit
Error code
EX. Self-diagnosis
9379127035-02_IM.indb Sec1:15
9379127035-02_IM.indb Sec1:15
23/01/2013 16:25:46
23/01/2013 16:25:46
