Fuji Xerox DocuPrint C2120 User Manual Download | Manualshive

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120

6 Troubleshooting

Printer and Other Messages (In Alphabetical Order)

XXX Crtrdg
Mismatch

XXX=Yellow, Magenta, Cyan, or

Black

It is almost time to replace X toner cartridge.
Prepare a new toner cartridge

Refer to

• "Consumables" (P. 182)
• "Life of Consumables" (P. 183)

XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), or Fuser Unit.
NNN is a numeric value.

Message

Condition/Reason/Action

Clean CTD Sensor

The CTD sensor (automatic density control sensor) is dirty. Clean it.

Refer to

"Cleaning the CTD Sensor" (P. 173)

Close Front Cover

The front cover is open. Close the front cover.

Close Side Cover

The side cover is open. Close the side cover.

Cooling down
Please wait...

Printer internal temperature is too hot. Wait until the temperature cools. If the
message remains displayed on the control panel display even after the internal
temperature cools, contact our Customer Support Center or your dealer.

Feature Disabled
Press SET

The user is not registered to print in color when using the authentication function.
Contact your system administrator.

Invalid Job
Press SET

When the configuration of the printer on the print driver does not conform to the
printer you are using, this message appears.
• Press the <Eject/Set> button to clear the message, cancel the current print job,

and execute the next print job, if any.

• Press the <Cancel Job> button to cancel the print job.
• Make sure that the configuration of the printer on the print driver conforms to the

printer you are using.

Refer to

• "Printing the Reports/Lists" (P. 139)

Limit Reached
Press SET

User has reached the printable page limit registered in authentication. Contact your
system administrator.

Load MMM
XXXXXXXX

Load MMM
YYYYYYYY

MMM=Tray 1, Tray 2, Manual
Feeder

MMM is out of paper, or the specified paper could not be detected in MMM. Supply
MMM with the following size, orientation, and type of paper.
MMM indicates the number of the tray or the Manual Feeder.

Refer to

"Loading Paper" (P. 76)

Load NNN
XXXXXXXXXXXXXXXX

Load NNN
YYYYYYYYYYYYYYYY

(NNN:Tray1,Tray2)

Paper is not loaded in Tray N. Or, the size of the paper loaded in Tray N differs from
the size set for printing with the print driver.
Load paper of XXXXXXXX size and YYYYYYYY type in Tray N, and confirm the
positions of the paper guides of the tray.

Refer to

"Loading Paper" (P. 76)

Message

Condition/Reason/Action

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Summary of Contents for DocuPrint C2120

Page 1: ...1 ...

Page 2: ...ns before performing the required procedures It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of similar nature regardless of whether they will be used Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking Important 1 This manual is copyrighted with all rights reserved Under t...

Page 3: ...concern about environmental conservation and has integrated that concern in its business activities from research and development to disposal We have implemented a number of programs to lessen the burden on the environment For example we have totally eliminated ozone depleting chlorofluorocarbons from our manufacturing facilities We are committed to leadership in the conservation of resources by r...

Page 4: ...in China Multiple Up Prints multiple pages on one sheet of paper 2 Sided Print 1 Booklet Creation 1 Posters Used when creating posters Watermarks 2 Adds a watermark such as Confidential underneath an original image Sample Print 3 Allows you to print a proof copy and print the entire sets after verifying the print result Saved Settings Lists frequently used print settings in the Saved Settings drop...

Page 5: ...ff the Printer 39 2 3 About the Ground Fault Interrupter 40 2 4 Setting and Exiting Energy Saver 41 2 5 Cancelling and Checking a Print Job 42 Cancelling a Print Job 42 Checking the Status of a Print Job 42 3 Print 43 3 1 Printing from a Computer 43 3 2 Printing on Envelopes 45 Loading Envelopes 45 Printing on Envelopes 46 3 3 Printing on Non standard Size Paper 48 Loading Non standard Size Paper ...

Page 6: ...ubleshooting 102 6 1 Clearing Paper Jams 102 6 2 Hardware Problems Power Loss Abnormal Noise and Others 110 6 3 Printing Problems 111 6 4 Print Quality Problems 112 6 5 Paper Feeding Problems 117 6 6 Error Messages In Alphabetical Order 118 Messages About Consumables 118 Printer and Other Messages In Alphabetical Order 120 6 7 Network related Problems 123 CentreWare Internet Services Problems 123 ...

Page 7: ...65 Printing the Color Registration Chart 165 Determining the Adjustment Values 166 Entering the Adjustment Values 167 7 10 Adjusting the Image Transfer Voltage 169 7 11 Adjusting the Fuser Unit Temperature 170 7 12 Adjusting the Altitude 171 7 13 Cleaning the Printer 172 Cleaning the Exterior 172 Cleaning the Interior 172 Cleaning the CTD Sensor 173 7 14 Moving the Printer 175 A Appendix 177 A 1 D...

Page 8: ...This guide Describes how to print and set various print features It also covers the control panel menus troubleshooting tips and maintenance information This guide is on the Driver CD Kit CD ROM Documentation HTML Describes how to set up the printer operating environment and install a print driver and various Fuji Xerox software This guide is on the Driver CD Kit PostScript User Guide PDF Describe...

Page 9: ...nvironment Setting Describes how to set up the printer operating environment 2 Basic Operation Provides the names and functions of the printer s components and the basic operating procedures such as switching the power on off and cancelling print jobs 3 Print Describes printing methods using the PCL print driver 4 Paper Describes supported paper and how to load paper in the printer 5 Control Panel...

Page 10: ...s described in this guide as follows Short Edge Feed SEF Loading with one of the short edges of the paper Long Edge Feed LEF Loading with one of the long edges of the paper SEF Orientation LEF Orientation Paper feed direction Paper feed direction ...

Page 11: ...sed for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow instructions carefu...

Page 12: ...or It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and a fire accident only use the power cord supplied with this product or the ones designated by Fuji Xerox The power cord is exclusive use for this product Do not use it for any other product Do not damage or alter the power cord Damage and alteration may generate heat and eventually cause electric sh...

Page 13: ...r more persons to avoid mishandling or injury When lifting this product firmly grip the recessed areas provided on both sides of the machine Never lift it by gripping any other areas It will prevent you from dropping the product and getting back ache or injuries Locate this product on a level and sturdy surface that can withstand its weight Otherwise if tilted the product may fall over and cause i...

Page 14: ...e product Liquid container such as flower vases or coffee cups Metal parts such as staples or clips Heavy objects If liquid is spilled over or metal parts are slipped into the product it may cause electric shock or a fire accident Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire acci...

Page 15: ...in accordance with the instructions given on its package or container Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills It may catch fire by electric sparks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an open flame Remaining toner in th...

Page 16: ...Do not touch areas with labels indicating high voltage or temperature This can cause an electric shock or burn Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on ...

Page 17: ...rmful interference in a residential installation This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful interference to radio or television ...

Page 18: ...tware from RSA Security Inc XML Paper Specification XPS This product may incorporate intellectual property owned by Microsoft Corporation The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http go microsoft com fwlink LinkId 52369 ...

Page 19: ...ples of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt c...

Page 20: ... network printer To use as a local printer connect the printer to a computer via a USB cable To use as a network printer connect the printer to a computer via a network When using as a network printer set all ports to be used to Enable on the control panel The printer is preset to the factory default setting Enable Internet IPP Windows Shared Printer Network Connection LPD SMB Port9100 FTP Server ...

Page 21: ...00 FTP WSD Protocol TCP IP Net BEUI TCP IP TCP IP TCP IP TCP IP TCP IP Windows 2000 O O O O O O O Windows XP x32 x64 O O O O O O Windows Server 2003 x32 x64 O O O O O O Windows Vista x32 x64 O O O O O O O Windows Server 2008 x32 x64 O O O O O O Mac OS X 10 3 9 10 4 10 5 O O O O 2 O 2 1 USB port must be set on the computer connected to the printer 2 Supports IPv4 only Note When printing from a Maci...

Page 22: ...el using DHCP Autonet when connected to a DHCP server To see if the printer has an IP address print a Printer Settings List If the printer does not have an IP address set Get IP Address to Panel and configure the address Note The printer can also obtain an IP address from a BOOTP or RARP server If the printer is connected to a BOOTP or RARP server set Get IP Address to BOOTP or RARP If a DHCP serv...

Page 23: ...turn to the previous items 3 Press the or Eject Set button to accept the selection Wired Network is displayed Note To deselect an desired item or return to the previous screen press the button Press the Menu button to re start from the beginning 4 Press the or Eject Set button to accept the selection Ethernet is displayed 5 Press the button until TCP IP is displayed 6 Press the or Eject Set button...

Page 24: ... selection The current IP address is displayed 14 Enter the value in the first field using the or button and press the button Note If you do not need to change the setting press the button to advance to the next field Pressing and holding down the or button increments the value by 10 To return to the previous field press the button 15 Enter the rest of the fields in the same manner After entering ...

Page 25: ...Mask 21 Press the button to display Gateway Address 22 Press the or Eject Set button to accept the selection The current gateway address is displayed 23 Enter the gateway address in the same way you entered the IP address and press the Eject Set button to confirm your entry 24 Setup is now complete Reboot the printer by turning off and on the printer 25 Print the Printer Settings list to verify yo...

Page 26: ...procedure to assign a static IPv6 address to this printer To Set a Static Address Using CentreWare Internet Services 1 Print the Printer Settings list to find the IP address assigned to the printer You can see the IP address is listed in the right column of the Wired Network table list Refer to For information on how to print the Printer Settings list refer to Printing the Printer Settings List P ...

Page 27: ...ngth is normally 64 bit length 6 Make other settings if necessary 7 Click the Apply button at the bottom of the right frame Note If you do not want to apply your new settings and want to reset them to the original values click Undo When you are prompted to enter the administrator ID and password you must enter the ID and password and click OK The default user ID and password are 11111 and x admin ...

Page 28: ... the selection Ethernet is displayed 5 Press the button until TCP IP is displayed 6 Press the or Eject Set button to accept the selection IP Mode is displayed 7 Press the or Eject Set button to accept the selection Dual Stack is displayed 8 Press the button until IPv6 is displayed 9 Confirm your selection by pressing the Eject Set button The display shows Reboot to apply Settings for 3 seconds and...

Page 29: ...network Select the Properties tab of CentreWare Internet Services to set some of the printer settings that you can specify on control panel Note CentreWare Internet Services is not available when the printer is used as a local printer Operating Environments Supported Web Browsers CentreWare Internet Services is compatible with the following web browsers Windows Microsoft Internet Explorer 6 Window...

Page 30: ... will appear as URL links when JavaScript is disabled For information on how to set up your web browser refer to the online help of the web browser If you want to change the language of CentreWare Internet Services specify a required language on your web browser Note For information on how to change the display language of your web browser refer to the online help of the web browser Setting up the...

Page 31: ...tus via e mail to users who have been registered through this feature You can set the e mail addresses of the users and the items or events that the users will be notified of Internet Services Settings Sets whether or not to automatically update the window of CentreWare Internet Services and the interval at which the window is updated in seconds Port Status Enables or disables each port Port Setti...

Page 32: ...rotocol Settings HTTP If you change the port number you must enter colon and then the port number after the address When SSL TLS server communication is enabled enter https before the address instead of http This feature is not supported on the model sold in China For information about the Authentication Auditron Administration and data encryption features refer to 7 7 Security Features P 148 and ...

Page 33: ...stall the print driver Note For information on how to install the ContentsBridge utility or other software refer also to the CD ROM Documentation HTML Uninstalling a Print Driver and Other Software To Uninstall a Print Driver Uninstall the print driver by using the uninstallation tool contained on the Driver CD Kit For more information refer to the CD ROM Documentation HTML on the CD ROM To Uninst...

Page 34: ...isplay 2 Front cover Open this when replacing the Fuser Unit and removing paper jams Press the side button to open this cover 3 Manual feeder Load paper here 4 Tray 1 Load paper here 5 Tray 2 optional 250 Sheet Feeder Load paper here 6 Side cover Open this cover when replacing toner cartridges 7 Side button Press this button to open the upper part of the front cover 8 Output tray Print jobs are ou...

Page 35: ...se the test button to test whether the ground fault interrupter works normally For details refer to the ground fault interrupter part in Operational Safety P 14 3 Test button 4 Power cord connector Connect the power cord here 5 Power switch Turns on and off the printer Pushing the switch to the I side turns it on and pushing it to the side turns it off 6 USB port Connect the USB cable here 7 Netwo...

Page 36: ...um cartridge PHD Unit Consists of a photoconductor drum and an image developer First the printer creates the print images on the drum with electric charges 3 Belt unit The toner applied to the belt unit is transferred to the paper 4 Duplex Unit Enables 2 sided printing This is optional sold separately for the DocuPrint C2120 5 Toner cartridge The toner cartridges contain black yellow cyan and mage...

Page 37: ...to exit the sleep mode 5 Cancel Job button Press to cancel printing 6 buttons Press the arrow buttons to move to a setting value or another menu To use the Secure Sample Print feature use the button Note Holding down the button or the button successively increases or decreases the value respectively To display the default setting press the button and the button simultaneously To use the Secure Sam...

Page 38: ...int Screen The Print screen appears when the printer is printing or waiting for data Below is an example of items shown on the display Menu Screen Screen for configuring settings related to the printer This screen appears when you press the Menu button The following display is the initial Menu screen Refer to 5 2 Description of Menu Items P 86 for the items set on the Menu screen Printing LPD Tray...

Page 39: ... and not ready to print If an error message appears refer to 6 6 Error Messages In Alphabetical Order P 118 for a solution Turning Off the Printer Important Do not turn off the printer while printing is in progress Doing so may cause a paper jam Do not turn off the printer when any print jobs remain in the printer Doing so will deletes the print jobs or other data stored in memory 1 On the control...

Page 40: ...ondition of the electrical system of the printer and then press the RESET button If the insulation condition of the printer is not corrected the interrupter trips again immediately In such a case contact our Customer Support Center or your dealer Once a month turn off the printer and test if the interrupter is functioning normally Using a failed interrupter can cause electric shock If your interru...

Page 41: ... the sleep mode is 7w 220 w or less The printer wakes up from the sleep mode to a print ready status in approximately 30 seconds Note You can change the settings so that the printer does not enter the sleep mode For details on the low power mode and the procedure to change the settings refer to Setting Example Changing the Energy Saver Setting P 85 Exiting the Low Power Mode and Sleep Mode The pri...

Page 42: ... on the control panel Cancelling a Print Job being Printed and Received on the Printer To cancel a print job being proceeded or received on the printer press the Cancel Job button on the control panel This operation however does not cancel the page being printed at the time when you press the button Checking the Status of a Print Job Checking the Job Status in Windows 1 Double click the printer ic...

Page 43: ...ile menu of your application click Print 2 Select the printer from the Select Printer list box and then click Preferences to display the Printing Preferences dialog box 3 Select a tab and specify the print options for your print job Select other tabs to specify other options if necessary When you are finished with the settings click OK to close the dialog box For details on the print options refer...

Page 44: ... verifying the print result Note The additional memory optional is required Saved Settings You can apply the print setting by simply selecting an item from the drop down list box This option also allows you to program frequently used print settings Image Options Image Types Allows you to define the type of the original and print it in the optimal print quality Layout Booklet Creation Creates a boo...

Page 45: ...de of the feeder and try again Loading Envelopes in Tray 1 Load envelopes in Tray 1 with the address side facing up The orientation and handling of envelope flaps is as follows Envelope orientation and feed direction Address side face down Flap closed and at the right Address side face down Flap closed and facing inward Address side face down Flap open and facing outward Envelope orientation and f...

Page 46: ...per guides to the size of the envelope Printing on Envelopes To print on envelopes using the PCL print driver display the Paper Output tab This section explains the procedure using WordPad on Windows XP as an example Note The way to display the printer properties dialog box differs depending on the application software being used Refer to the manual that came with your application 1 On the File me...

Page 47: ...m Fit to New Paper Size select the appropriate paper size 7 As necessary click Booklet Poster Mixed Document Rotation and in the displayed dialog box set Image Rotation 180 Degrees 8 Click OK to close the dialog box 9 Click OK to close the Printing Preferences dialog box 10 Click Print in the Print dialog box to start printing 5 7 6 ...

Page 48: ...control panel refer to Setting the Paper Size P 80 The following procedure uses Windows XP as an example Important Make sure to set the paper size correctly on the print driver or on the control panel Setting the wrong paper size can cause printer failure Note On Windows 2000 Windows XP Windows Server 2003 Windows Vista or Windows Server 2008 only users with administrator privileges can change the...

Page 49: ...ecify the lengths for Short Edge and Long Edge by using the and keys or by directly entering the values Note that the short edge cannot be longer than the long edge and that the long edge cannot be shorter than the short edge even within the specified ranges 6 If giving a name to the paper size select Name Paper Size and enter the name in Paper Name within 14 bytes 7 As necessary repeat Steps 4 to...

Page 50: ...properties dialog box varies depending on the application being used Refer to the manual that came with your application 1 On the File menu click Print 2 Select the printer from the Select Printer list box and click Preferences 3 The Paper Output tab appears From Paper Tray select the tray where you loaded the non standard size paper 4 Select the paper type from Paper Type 5 From Paper Size select...

Page 51: ...d Size Paper 51 6 Click the Layout tab and from Fit to New Paper Size select the custom output size you registered 7 Click OK to close the Printing Preferences dialog box 8 Click Print in the Print dialog box to start printing 6 ...

Page 52: ...disk configure the following settings Set RAM Disk to Available on the Options tab in the properties dialog box that is displayed by clicking the printer icon For details refer to Changing the Accessory Configuration on the Print Driver P 188 Set Admin Menu System Settings RAM Disk to other than Off on the control panel Printing Using Secure Print The following example describes how to print a sec...

Page 53: ... Name or Use Existing Name When Enter Document Name is selected enter the desired document name in New Document Name within 12 bytes When Use Existing Name is selected the document name will be the name of the document to be printed If the printer cannot identify the name of the document the date and time that the document will be printed will be its name 7 Click OK to close the Secure Print dialo...

Page 54: ...pt the selection A screen that allows you to enter a password is displayed 5 Enter your password using the and buttons Use the button to move the cursor Note Enter the password set under Secure Print Passcode in the Secure Print dialog box of your print driver 6 Press the Eject Set button to confirm your setting The name of a document stored in the printer is displayed 7 Press the button until the...

Page 55: ...memory after printing press the button display Print and Save and proceed to Step 9 9 Press the or Eject Set button to accept the selection A screen that allows you to enter the print quantity is displayed 10 Enter the quantity using the button Note If you selected All Documents in Step 7 select either Use PC Settings the printer prints in the print quantity specified on the print driver or xxx Se...

Page 56: ...er icon For details refer to Changing the Accessory Configuration on the Print Driver P 188 Set Admin Menu System Settings RAM Disk to other than Off on the control panel Printing Using the Sample Print Feature Follow the procedure described below to sample print a job To sample print a job configure the following settings on your computer and send the job to the printer Then operate the control p...

Page 57: ...ric characters 6 From Document Name select Enter Document Name or Use Existing Name When Enter Document Name is selected enter the desired document name in New Document Name within 12 bytes When Use Existing Name is selected the document name will be the name of the document to be printed If the printer cannot identify the name of the document the date and time that the document will be printed wi...

Page 58: ...name is the name of up to 12 bytes set under Document Name in the Sample Print dialog box on your print driver When more than one document is stored in the printer you can also select All Documents 7 Press the or Eject Set button to accept the selection A screen that allows you to set whether to delete or save the document after printing it is displayed Note If you want to delete the document with...

Page 59: ... Note If you selected All Documents in Step 6 select either Use PC Settings the printer prints in the print quantity specified on the print driver or xxx Set s you must enter the print quantity 10 Press the Eject Set button to print the document Printing starts ...

Page 60: ...pported PDF Files PDF files created on Adobe Acrobat 4 Adobe Acrobat 5 excluding some of the features added to PDF1 4 or Adobe Acrobat 6 excluding some of the features added to PDF1 5 can be printed on the printer Note Some PDF files cannot be printed directly depending on how they are created In such case open the files and print them using a print driver Printing PDF Files without Using Contents...

Page 61: ... 168 1 100 Using ftp Command Supported Operating Systems Windows 2000 Windows XP x32 x64 Windows Server 2003 x32 x64 Windows Vista x32 x64 Windows Server 2008 x32 x64 Example In a command prompt enter a command as follows Example A command for printing event pdf when the printer s IP address is 192 168 1 100 C lprU SU192 168 1 100U PUlpUevent pdf Enter key C ftpU192 168 1 100 Enter key Connected t...

Page 62: ...printer use the control panel to make the following settings WSD setting Port Status XPS setting Print Ticket Operations on the Control Panel Use the following procedure to configure WSD and XPS settings Note When the menu screen is left idle for 3 minutes the display returns to the print screen If any setting was selected however not applied in the menu screen before the idle time it is discarded...

Page 63: ...current setting is displayed 7 Press the button to select either Standard Mode or CompatibleMode 8 Confirm your selection by pressing the Eject Set button Refer to For information on Standard Mode and CompatibleMode refer to XPS P 99 Print Ticket Standard Mode Print Ticket Standard Mode ...

Page 64: ...files attached to e mails This function is called E mail Print Setting E mail Print To use E mail Print you must configure the servers on your network such as SMTP and POP3 servers Note Please have your network administrator configure the e mail settings Defining wrong e mail settings can cause problems in the network Network Environment Create an e mail account Automatically printed Automatically...

Page 65: ...the SMTP server Login Name Set the login user name for the SMTP server Password Set the login password for the SMTP server Re enter Password Re enter the login password for verification POP3 Server Address Set the IP address of the incoming e mail server to be connected via POP3 protocol or the FQDN Fully Qualified Domain Name POP3 Server Port Number Set the port number used on the POP3 server Log...

Page 66: ...ssage The following commands can be specified in the body message The subject can be whatever you like Example Follow these guidelines when entering commands in e mails Commands are not case sensitive If Password for Print Job is set start your e mail with Password Prefix each command with Any command that does not start with will be ignored Place only one command per line and separate each comman...

Page 67: ...we suppose that the printer s e mail address is printer1 example com and Password for Print Job is prtuser 1 To print the text in the body message 2 To print the document attached to the e mail Note When there is no text entered after the Print the body message will not be printed You can attach multiple documents PDF files to one e mail ...

Page 68: ...erties tab E mail E mail Send Authentication is set to Invalid default on CentreWare Internet Services When E mail Send Authentication is valid the printer will not send confirmation e mails For information about E mail Send Authentication refer to the online help of CentreWare Internet Services Note When the Print command is specified in the subject field the subject of the return e mail will be ...

Page 69: ...flat rate or if you do not have full time access to the Internet you will be charged every time the printer retrieves data from the e mail server Make sure to connect the printer in an IP masqueraded environment This feature may not function properly when the printer is connected to the Internet with a global IP address assigned When enabling POP access make sure to create an e mail account specif...

Page 70: ...ntication The diagram below explains how the printer works with Auditron Registered user A Can print up to 10 000 pages in black and white Print account report Normal user D Registered user B Can print up to 10 000 pages in color or black and white Cannot print if not a registered user or if the printed pages exceeds the limit Reference account report for each registered user System administrator ...

Page 71: ... short circuit and eventually a fire accident Supported Paper Supported Paper Sizes and Types The following table lists the supported paper sizes paper types and the capacity of each paper tray Note G S M grams per square meter refers to a weight in grams of one square meter of paper 1 Sided Printing Paper Tray Paper Size Paper Type G S M Maximum Capacity Standard 250 Sheet Feeder Tray 1 A4 B5 A5 ...

Page 72: ...163 gsm X HW 164 216 gsm Gloss 95 105 gsm HW Gloss 106 163 gsm X HW Gloss 164 216 gsm Labels Envelope Recycled Paper weight 60 gsm 216 gsm Paper 1 sheet FX P paper Envelope 1 sheet Important Manual Feeder cannot feed multiple sheets Optional 250 Sheet Feeder Tray 2 A4 B5 A5 Letter Executive Folio 8 5 x 13 Legal 14 Custom size paper Width 148 215 9 mm A5 to 8 5 Length 210 355 6 mm A5 to 14 Plain Bo...

Page 73: ...both monochrome and color printing FX FR Paper 64 gsm Recycled 50 recycled pulp paper with 80 ISO brightness FX G 70 Paper 67 gsm Recycled 70 recycled pulp paper with 72 ISO brightness FX J paper 82 gsm Bond Bond paper suitable for a variety of use including office documents and color samples FX J Coated paper 95 gsm Gloss Coated paper ideal for pictures and posters This paper can be loaded one sh...

Page 74: ...p or glued paper Specially coated paper Color paper with surface treatments Paper that is coated with anti set off white powder micro powder Paper that has perforations Paper that uses ink that deteriorates with heat Photosensitive paper Carbon paper Paper with staples clips ribbons or tape Paper with rough surface such as pulp paper or fibrous paper Acid paper Texts printed on acid paper may blur...

Page 75: ...delines described in this section on how and where to store paper Paper Storage Environment Temperature 10 30 C Relative humidity 30 65 Paper Storage Guidelines Return any unused paper to its wrapping if not used immediately and store it preferably in a cabinet in a dry not humid place Store paper flat Do not store it upright Prevent paper from wrinkling curling or creasing Do not expose paper to ...

Page 76: ...ully Skip step 3 when the paper is A4 or smaller Note When loading paper that is 8 5 inches wide such as Letter or Legal size paper set the tab on the side of the tray to the 8 5 position 3 Press the level on the back of the tray inwards and extend the tray to fit the paper size 4 Before loading the print media flex the sheets back and forth and fan them Align the edges of the stack on a level sur...

Page 77: ...aper may skew when being printed In this case use Tray 1 or Tray 2 Note When loading envelopes in the Manual Feeder be sure to orient the paper correctly when loading For more information refer to Loading Envelopes P 45 1 Adjust the paper guides of the Manual Feeder to the size of the paper to be printed Important Adjust the paper guides to the paper size If you adjust the guides too tightly or to...

Page 78: ... you set the paper type to Auto Paper Select on the Paper Output tab of the printer driver you cannot print from the Manual Feeder Select Manual Feeder for Paper Tray on the Paper Outpu tab When printing from the Manual Feeder set the paper type and the paper size from the print driver For more information refer to the online help of the print driver When printing while paper is loaded in the Manu...

Page 79: ...trays Otherwise image quality can not be processed accurately Toner may not fuse properly on the paper resulting in dirty and poor quality prints Refer to Supported Paper P 71 Use the following procedure when setting the paper type 1 Press the Menu button on the control panel to display the menu screen 2 Press the button until Tray Settings is displayed 3 Press the or Eject Set button to accept th...

Page 80: ...is displayed 3 Press the or Eject Set button to accept the selection Tray 1 is displayed 4 Press the or Eject Set button to accept the selection Paper Type is displayed 5 Press the button until Paper Size is displayed 6 Press the or Eject Set button to accept the selection The current settings is displayed 7 Press the button until the correct paper size and orientation are displayed for the loaded...

Page 81: ... press the Eject Set button A dialog box appears for specifying the paper type 3 Select the paper type with the or button and then press the Eject Set button Setup is complete If you do not want to specify the paper size and paper type every time you load paper in the trays select Display Screen to Off For information on how to specify the setting refer to Tray 1 and Tray 2 P 101 For information o...

Page 82: ...d pages to date on the control panel Admin Menu Wired Network Use this menu to configure the wired network settings USB Settings Use this menu to specify the USB interface for PostScript System Settings Use this menu to make the printer operation settings such as for alarm and Energy Saver mode Maintenance Mode Use this menu to set the settings for various maintenance tasks PDF Use this menu to sp...

Page 83: ...w of the Menus 83 The menu comprises different levels Set the printer settings by selecting any menu or item The following diagram shows some parts of the menu structure The structure differs depending on the menu ...

Page 84: ...s not operated within three minutes Resetting a Value to Its Default To reset a value to its default display the value and press the and buttons simultaneously The value changes to its factory setting To accept the value press the Eject Set button Ready to Print Menu Report List Menu Admin Menu Admin Menu Wired Network Ethernet Auto Ethernet Auto print screen menu screen Press to display the menu ...

Page 85: ...rn to the previous screen press the button Press the Menu button to re start from the beginning 4 Press the button until System Settings is displayed 5 Press the or Eject Set button to accept the selection Low Power Timer is displayed 6 Press the or Eject Set button to accept the selection The current set value appears 7 Press the or button to display 60 Minutes Note Holding down the or button scr...

Page 86: ... Lists the information about the PCL macros downloaded to the printer PS Font List Lists the supported PostScript fonts and samples of these fonts PDF Font List Lists the supported PDF fonts and samples of these fonts Job History Lists the last 20 print jobs processed on the printer You can print this report to check the completion status of your job Error History Lists up to the latest 42 jam err...

Page 87: ... a network port Note The settings in Wired Network cannot be set when entering this menu during printing You must reboot the printer to activate the new settings After making the settings turn the printer off and on Item Description Meter 1 Displays the total number of color prints Meter 2 Displays the total number of monochrome prints Meter 3 Normally not used Meter 4 Displays the total of color ...

Page 88: ... manually by entering it on the control panel IP Address Subnet Mask Gateway Address Allows you to verify or manually enter the IP address Enter the IP address in the format of xxx xxx xxx xxx For IP or gateway addresses xxx can be any number between 0 and 255 However the first xxx cannot be 127 or a number between 224 and 255 For subnet masks each xxx must be one of the following numbers 0 128 19...

Page 89: ...esses No 1 to No 5 No 1 has priority over the others To set multiple filters set IP address in descending order from the address network with the narrowest range Address Enter the IP addresses using numbers between 1 and 255 The first xxx however cannot be 127 or a number between 224 and 255 Mask Enter the subnet masks using the following numbers 0 128 192 224 240 248 252 254 and 255 Mode Sets the...

Page 90: ... Select an appropriate option according to the data format specified on your print driver Adobe Protocol is valid only when printing in PostScript Item Description Port Status Sets whether or not to enable the USB port Enable default Disable Adobe Protocol Sets the PostScript communication protocol TBCP default Select this when the communication protocol are both in ASCII and binary formats and sw...

Page 91: ...rors You cannot adjust the sound volume Control Panel default On Sets whether or not to generate an audio tone when the correct button is pressed on the control panel Invalid Key default On Sets whether or not to generate an audio tone when the wrong button is pressed on the control panel or when an operation is attempted during an error Machine Ready default On Sets whether or not to generate an ...

Page 92: ...the Report List menu You need to restart the printer to activate the new settings After making the settings switch the printer off and then on again Print ID Prints a user ID on the specified location Off default Does not print a user ID Top Left Prints a user ID on the top left corner of paper Top Right Prints a user ID on the top right corner of paper Bottom Left Prints a user ID on the bottom l...

Page 93: ...he printer receives data from the scanner while it is printing On default Interrupts the current print job Temporarily stops receiving the data for the print job The data that is already received continues being printed as soon as the printers buffer memory has enough space to receive the print data from the scanner the current print job is interrupted and the data from the scanner is printed This...

Page 94: ...t page Thus the paper orientation of the last page is not the same as others This saves time for preparing to make 2 sided printing for the last page resulting in faster printing 2 Sided The duplex paper feed mechanism works for the last page even though it is an odd number Thus the paper orientation of the last page is the same as others Select this option when printing on paper for which top bot...

Page 95: ...t 0 X HW Gloss default 0 Envelope default 0 Adjust Fuser Sets the fuser temperature You can specify the value between 6 to 6 for each paper type Plain default 0 Recycled default 0 Bond default 0 HW default 0 X HW default 0 Labels default 0 Gloss default 0 HW Gloss default 0 X HW Gloss default 0 Envelope default 0 Auto Adjust Regi Adjusts the color registration automatically Selecting On adjusts th...

Page 96: ...Set s Note Depending on the protocol used for file transmission the value specified on the protocol may override the Quantity setting 2 Sided Print Sets whether to enable 2 sided printing 1 Sided default Disables 2 sided printing Long Edge Flip Prints on both sides of a paper so that the long edges of the documents are bound Short Edges Flip Prints on both sides of a paper so that the short edges ...

Page 97: ...Auto is used instead When Output Size is A4 the output size will be A4 When Output Size is Auto the output size will be A4 A5 B5 Letter or Legal 2 Pages Up Prints two pages onto one sheet of paper When this is selected the output size will be the size set under DefaultPaperSize 4 Pages Up Prints four pages onto one sheet of paper When this is selected the output size will be the size set under Def...

Page 98: ...er to perform image enhancement Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance On default Off HexDump Sets whether to print the data sent from a computer in ASCII codes corresponding to the hexadecimal notation format in order to check the data contents Disable default Enable Draft Mode Sets whether to...

Page 99: ...e time out value in 1 minute increments Off default Disables the job time out 1 Minutes to 900 Minutes PaperSelect Mode Sets whether to enable the PostScript DMS Deferred Media Selection feature Auto default Enables the DMS feature Select FromTray Disables the DMS feature and selects a paper tray Default Color Sets the color mode This settings is used when the color printing mode setting is not sp...

Page 100: ...rd 4 digit number The password takes effect when the first and second entries match default 0000 Note Change Password is valid only if Panel Lock is set to On If the first and second entries do not match your new password will not be accepted If you have forgotten the password switch the printer off and restore the password to the default 1 Switch the printer on while holding down the Menu button ...

Page 101: ...h tray is the same printing continues by changing the feeding tray if the paper in the specified tray has run out Item Description Paper Type Sets the type of the paper loaded in the paper tray Plain default Recycled Bond HW X HW Labels Gloss HW Gloss X HW Gloss Envelope Tray 2 does not support the paper types with the asterisk Refer to Setting the Paper Type P 79 Paper Size Sets the paper size of...

Page 102: ...erox representative Do not pull out a tray otherwise it may cause injuries CAUTION Do not attempt to remove a paper jammed deeply inside the product particularly a paper wrapped around a fuser or a heat roller Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Fuji Xerox representative Important Be careful not to pinch your fingers when closing a cover ...

Page 103: ...e proceed to Step 2 2 Slowly pull out Tray 1 and remove it from the printer 3 Remove the remaining paper jammed inside the printer If no paper is jammed here or if the paper is difficult to remove proceed to Step 4 Important If you adjust the paper guides too tightly or too loosely a paper jam may result 4 Press the cover button on the right side of the printer to open the front cover Important To...

Page 104: ...ps remain inside the printer 7 Return the belt unit to its original position 8 Close the front cover Important When closing the front cover take care not to pinch your fingers between the cover top bottom right side left side and the printer 9 Return the paper tray to the printer Important When pushing the tray take care not to pinch your fingers between the tray and the printer ...

Page 105: ... the tray from the printer 2 Remove all the jammed and or creased paper from the tray 3 If there is jammed paper remaining inside the printer pull it out carefully to avoid tearing it 4 Press the side button and open the front cover 5 Confirm that there are no scraps of paper remaining inside the printer 6 Close the front cover ...

Page 106: ...e Fuser Unit 1 Press the side button and open the front cover 2 Lift the levers at both ends of the Fuser Unit and remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer Important The Fuser Unit is hot Do not touch doing so may cause burns 3 Open the chute gate of the Fuser Unit and remove the jammed paper 4 Push down the levers at both ends of the Fus...

Page 107: ...plex Unit 1 Press the side button and open the front cover 2 Carefully pull out the jammed paper from the Duplex Unit If jammed paper cannot be found go to the next step 3 Grasp the knobs of the transfer belt unit as shown in the illustration on the right and open the unit fully 4 Remove the jammed paper Confirm that there are no scraps of paper left inside the transfer belt unit ...

Page 108: ...rom the front of the trays Paper jammed in the lower tray can block the upper tray of the feeder or the paper tray in the printer preventing you from opening them Look for the jammed paper sequentially starting with the lowest tray 2 Remove all jammed or creased paper from the tray 3 Carefully pull out any paper jammed in the tray so that you avoid tearing it If the paper is torn confirm that ther...

Page 109: ...ver Confirm that there are no scraps of paper remaining inside the printer 5 Close the front cover 6 Insert the trays into the printer Push the trays in until they stop Important Do not use excessive force on the tray Doing so could damage the tray or the inside the printer ...

Page 110: ...rd is firmly plugged into the power outlet and reboot the printer If the problem still persists your printer may have a more serious problem Contact our Customer Support Center or your dealer The printer makes odd noise Is the printer installed on a level surface Move the printer to a level and sturdy surface Is the paper tray pushed in completely Push the tray firmly into the printer A foreign ob...

Page 111: ...iver The Ready indicator is blinking but the printer does not print The data is in the print buffer Cancel or force eject the job To abort the job press the Cancel Job button To force eject the job press the Eject Set button The printer will not print If your printer is connected to a network is the IP address of the printer set correctly is the data reception control setting set correctly Check t...

Page 112: ...print driver Change the Paper Type setting and try printing again For example if Paper Type is set to Heavyweight 1 try changing it to Heavyweight 2 Did not you forget to remove the toner seals from toner cartridges Properly remove the toner seals from the toner cartridges Refer to Replacing the Toner Cartridges P 128 The high voltage supply is defective Contact our Customer Support Center or your...

Page 113: ...e is set to Heavyweight 1 try changing it to Heavyweight 2 The paper is damp Load new paper The paper is not recommended for used with the printer Load the correct paper Refer to Supported Paper P 71 The Fuser Unit is damaged or old Replace the Fuser Unit Contact our Customer Support Center or your dealer The whole page is printed black The drum cartridge is old or damaged Replace the drum cartrid...

Page 114: ...h The image transfer voltage may not be set properly Correct the transfer voltage setting Adjust BTR on the control panel Refer to 7 10 Adjusting the Image Transfer Voltage P 169 Change the Paper Type setting and try printing again For example if Paper Type is set to Plain try changing it to Bond or Recycled If it is set to Heavyweight 1 try changing it to Heavyweight 2 Texts are smeared The paper...

Page 115: ... altitude setting on the control panel Refer to 7 12 Adjusting the Altitude P 171 Text is garbled Output is not the same as the original data displayed on your computer screen The data was printed using a font that does not come standard with the printer Check the font used by the application If using PostScript download fonts as necessary Isn t the printer set to substitute TrueType fonts with th...

Page 116: ...r to Online help for the print driver Print quality on envelopes is poor The envelopes loaded in the printer cannot be used with the printer Load recommended media Refer to Supported Paper P 71 Check if the paper type setting on the print driver or control panel is set correctly Refer to Paper Type P 101 Online help for the print driver The toner save feature is enabled or the resolution is set lo...

Page 117: ...e paper in the tray Only add paper in a tray when the tray is empty The feed rollers may be worn or have reached the end of their duty cycle Clean the feed rollers If the problem persists the Feed Roller Unit must be replaced Contact our Customer Support Center or your dealer Refer to 7 14 Moving the Printer P 175 When loading paper in the Manual Feeder insert the paper straight into the Manual Fe...

Page 118: ... printer Correctly set a suitable drum cartridge in the printer Refer to Consumables P 182 Replacing the Drum Cartridge P 130 Ready B W Only Replace Toner X XXX Yellow Magenta or Cyan NOT Black The XXX toner has run out Replace with the new toner cartridge of the color displayed Black and white printing is available regardless of this message Ready to Print Fuser Ready to Print Replacement Time It...

Page 119: ... one Refer to Life of Consumables P 183 Replacing the Toner Cartridges P 128 13_Replace XXX Crtrdg Check Toner Cart YYY Check Toner Cart Replacement Time XXX Yellow Magenta Cyan or Black YYY Fuser Unit Drum Cartridge belt unit This message is displayed when the following two conditions are met 1 The black toner cartridge is empty or the waste toner fills up the drum cartridge 2 The fuser unit the ...

Page 120: ...ator Invalid Job Press SET When the configuration of the printer on the print driver does not conform to the printer you are using this message appears Press the Eject Set button to clear the message cancel the current print job and execute the next print job if any Press the Cancel Job button to cancel the print job Make sure that the configuration of the printer on the print driver conforms to t...

Page 121: ...rint job Press the Eject Set button to clear the message cancel the current print job and execute the next print job if any Press the Cancel Job button to cancel the print job Press the Menu button to open the Print Menu and delete the pending job To avoid this error in the future do as follows Delete unnecessary fonts macros and other data in printer memory Install additional printer memory PDL E...

Page 122: ...on Check the firmware data and re install it on the printer If the problem persists contact our Customer Support Center or your dealer Refer to Consumables P 183 SysError NNN NNN Reboot Printer The firmware download has failed Turn off and on the printer Check the firmware data and re install it on the printer If the problem persists contact our Customer Support Center or your dealer Wrong Paper S...

Page 123: ...the Printer Settings list to see if CentreWare Internet Services is activated Is the URL entered correctly Check the URL If you still cannot access the service enter the printer s IP address instead of the URL Is the HTTP port number correct Check the HTTP port number again If you changed the port number you must enter a colon and then the port number after the address when accessing CentreWare In...

Page 124: ...tializing the settings we suggest you to record the current settings by printing out the Printer Settings list The service does not accept the user ID or password If you fail to log in four times in a row after switching the power on or after the last successful login you will be locked out of the service Depending on the web browser you are using the login window does not close until you cancel t...

Page 125: ...Refer to 3 8 Printing Using E mail E mail Print P 64 7 6 Checking the Printer Status via E mail P 145 Are the SMTP server and POP3 server running normally Consult your network administrator to see if the servers are running normally The printer does not notify errors via e mail StatusMessenger Check to see if Properties Port Status StatusMessenger on CentreWare Internet Services is set to Enabled ...

Page 126: ...ista Ethernet adapter local area connection number 8 for example as the scope ID and enter fe80 203 baff fe48 9010 8 Symptom Cause Remedy A Windows shared printer cannot be used from Windows Vista in an IPv6 network environment that does not have a DNS server Register the computer name of this printer in the Windows Vista hosts file Example Path Register in this file C Windows system32 driver etc ...

Page 127: ...uarantee Continuous use of the Non genuine mode can also cause the printer to break down and any repair charges for such break down will be borne by the owner Note To disable the Non genuine mode select Off in Step 4 1 Press the and Eject Set buttons simultaneously on the control panel Consumables Menu is displayed 2 Press the or Eject Set button Toner is displayed 3 Press the or Eject Set button ...

Page 128: ...g the Toner Cartridges When handling the toner cartridges take note of the following points WARNING Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills It may catch fire by electric sparks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an op...

Page 129: ...ning toner may spill out Although the toner is not harmful to the body wash it off immediately if your hands or clothes are stained with it Replacing the Toner Cartridges Replace the toner cartridge according to the following procedure 1 Open the side cover 2 Slide the orange knob of the toner cartridge to be replaced backward until it stops 3 Remove the toner cartridge from the cartridge holder G...

Page 130: ... handling the drum cartridge take note of the following points WARNING Replace the drum cartridge with the printer turned on If you turn off the printer print data remaining in the printer and information stored on the printer s memory are erased Do not expose the drum cartridge to direct sunlight or strong light To protect the drum cartridge from strong light close the front cover within 3 minute...

Page 131: ...asp the green parts of the belt unit with your fingers and lower the belt unit until it stops 4 Turn the four screws 90 degrees counterclockwise and release the lock Important Do not forcibly turn the screws more than 90 degrees Do not touch or scratch the front surface black film of the belt unit Applying scratches dirt or fingerprints to the belt unit results in deteriorating print quality 5 Whi...

Page 132: ...e length of the other four ribbons 9 While holding the top of the rear protective cover remove the cover from the Drum Cartridge Important Remove the front protective cover from the Drum Cartridge after installing the Drum Cartridge in the printer Do not remove it yet 10 While holding the gray sections of the Drum Cartridge align the Drum Cartridge with the grooves of the printer and insert the Dr...

Page 133: ... cover remove the cover from the Drum Cartridge Important Take care to remove the front protective cover so as not to strike the front surface black film of the belt unit with the cover 13 Return the belt unit to its original position 14 Close the front cover Important When closing the front cover take care not to pinch your fingers between the cover and the printer 15 Return Tray 1 to its origina...

Page 134: ...om the grounded outlet before cleaning the printer or performing maintenance It can cause electric shock Avoid bright light and try to finish the replacement within 3 minutes Replacing the Fuser Unit Important Turn off the printer and wait 40 minutes before removing the Fuser Unit 1 Turn off the printer and disconnect the power cord Wait 40 minutes until it cools 2 Remove any paper in the output t...

Page 135: ... and slide out the Fuser Unit 7 Take out the new Fuser Unit from the box 8 Insert the protrusions of the new Fuser Unit in the two slots of the printer Note Hold both side of the Fuser Unit with your hands Make sure that the Fuser Unit is firmly set in the slots and cannot be moved easily 9 Push the Fuser Unit forward until the right groove of the fuser snaps into place 10 Return the belt unit to ...

Page 136: ...ress the button and the Eject Set button to display Consumables Menu 2 Press the button until Counter Reset is displayed 3 Select either the button or the Eject Set button Counter Reset is displayed 4 Select either the button or the Eject Set button The message Ready to Set appears telling you the fuser is ready 5 Press the Eject Set button Resetting of the counter starts When the counter has been...

Page 137: ... This section describes procedures for replacing the Feed Roller Unit Replacing the Feed Roller Unit in Tray 1 1 Pull out the tray from the printer 2 Remove the paper from Tray 1 3 Pinch both ends of the Feed Roller Unit 4 Remove the Feed Roller Unit from Tray 1 ...

Page 138: ...ller Unit in the slot of Tray 1 so that the Feed Roller Unit fits perfectly in the grooves 7 Reload the paper in Tray 1 8 Return Tray 1 to the printer Replacing the Feed Roller Unit in Tray 2 Optional 1 Pull out the tray from the printer Hold the tray with both hands and remove it from the printer 2 Remove any paper in the tray To continue replacing the Feed Roller Unit refer to steps 3 10 of Repl...

Page 139: ... jobs processed on the printer You can print this report to check the completion status of your job You can program your printer to automatically print this report after every 20 jobs using the control panel For more details refer to Auto Job History P 92 Error History Report Error History Lists up to the latest 42 jam errors and 42 fatal errors that occurred in the printer Meter Report Print Mete...

Page 140: ...eports lists Note The reports lists are printed on A4 size paper 1 Press the Menu button to display the menu screen 2 Press the or Eject Set button to accept the selection Printer Settings is displayed 3 Press the button until Panel Settings is displayed 4 Press the Eject Set button to print the report The report is printed Menu Report List Report List Printer Settings Report List Panel Settings ...

Page 141: ...lication may insert a blank page into the job In such case the blank page is counted as 1 page and will be included in the meter count Use the following procedure to check the meter reading on the control panel 1 Press the Menu button on the control panel to display the menu screen 2 Press the button until Meter Readings is displayed 3 Press the or Eject Set button to accept the selection Meter 1 ...

Page 142: ...e printing of this report is also counted in Report List the last row in the report Pages Color 8 5 14 Total number of pages printed in color on 8 5 14 size paper Pages Color A4 Total number of pages printed in color on A4 size paper Pages Color 8 5 11 Total number of pages printed in color in 8 5 11 size paper Pages Color B5 Total number of pages printed in color on B5 size paper Pages Color Othe...

Page 143: ...M Documentation HTML on the Driver CD Kit SimpleMonitor can perform the following If an error occurs while processing a print job SimpleMonitor displays a window on your computer informing you of the error SimpleMonitor displays the following window that shows the size and the amount of paper loaded in the paper tray the status of the output tray and the remaining life of consumables only when you...

Page 144: ... Services CentreWare Internet Services can check the status of consumables and the paper level of the paper tray too Note For information on how to use CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 29 CentreWare Internet Services cannot be used when using the printer as a local printer For information on how to monitor your printer when it is lo...

Page 145: ...l asking for the its status the printer sends you the information by e mail The printer can send e mail notification of errors paper jams consumable status etc to the specified e mail addresses The recipients can periodically track the status of the toner cartridges and know when to replace them The recipient of this notification should be your network administrator or a shared e mail address Exam...

Page 146: ...Port Number E mail Send Authentication Login Name SMTP Password SMTP POP3 Server Address POP3 Server Port Number Login Name POP3 Password POP3 POP3 Server Check Interval APOP Settings Configure the settings required for the printer to send receive e mails Refer to E mail Environment Printer P 65 for more information Permitted E mail Address If controlling e mail reception set the e mail addresses ...

Page 147: ...and with Any command that does not start with will be ignored Place only one command per line and separate each command or parameter with a space or a tab When the same command is entered more than once in one e mail only the first one will be valid and the rest will be ignored Example 1 If you want to obtain the printer s status when StatusMessenger Password is not set enter 2 If you want to obta...

Page 148: ... printer can be controlled by registering the IP address of computers that are permitted to send data IP Filter P 89 or Controlling Data Reception by IP Address P 153 User access control by the Authentication feature Print requests from computers can be controlled using the printer s Authentication feature 7 8 Authentication and Auditron Administration P 159 IPsec data encryption When sending data...

Page 149: ... Enable Data Encryption Follow the procedure described below to create a certificate on CentreWare Internet Services and set various settings required to enable data encryption For more information refer to the online help of CentreWare Internet Services 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreWare Internet Services refer to Con...

Page 150: ...age appears telling that your request is successfully proceeded click the Back button 8 Select the check box Enabled for SSL TLS Server Communication 9 Enter SSL TLS Server Communication Port Number Note The SSL TLS port number should not be the same as the HTTP port number 10 Click the Apply button and reboot the printer ...

Page 151: ...ed enter https instead of http before the address when accessing CentreWare Internet Services Example of IP address https 192 168 1 100 Example of internet address https xxx yyyy zz vvv Note If you changed the port number enter colon and then the new port number after the address Example https printer s IP address port number ...

Page 152: ...r CD Kit 1 From the Windows Start menu select Printers and Faxes 2 From Printer Tasks select Add a printer 3 In the Add Printer Wizard window click Next 4 Select A network printer or a printer attached to another computer and then click Next 5 Select Connect to a printer on the Internet or on a home or office network and then enter the following URL into URL https IP_Address ipp where IP_Address i...

Page 153: ...eft click Protocol Settings and then LPD or Port 9100 4 Click Edit for IP Filter 5 Enter the IP addresses address masks you want to control access from and select the type of access Reject Permit or Off The IP addresses address masks should be series of four numbers between 0 and 255 The current value is indicated with an asterisk 6 When you are finished with the setting click the Apply button loc...

Page 154: ...rinting from a specific network address reject printing from a particular address within the network but permit printing from a particular user within the rejected address Example 1 Permit printing from 192 168 200 10 2 Reject printing from 192 168 200 xxx excluding 1 3 Permit printing from 192 168 xxx xxx excluding 2 ...

Page 155: ...ow the procedure described below to configure various settings required to enable IPsec on CentreWare Internet Services For more information refer to the online help of CentreWare Internet Services 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P...

Page 156: ...ients other than the address you have specified in Step 10 Important The settings you have configured in Steps 5 to 9 must be the same as those configured on the client that performs IPSec communications 12 When you are finished with the setting click the Apply button 13 A window that prompts you to enter a user ID and password appears Enter the administrator s user ID and password and click OK No...

Page 157: ...tings required to enable IEEE 802 1x on CentreWare Internet Services For more information refer to the online help of CentreWare Internet Services 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 29 2 Click the Properties tab 3 From the menu disp...

Page 158: ...E 802 1x authentication 8 When you are finished with the setting click the Apply button 9 A window that prompts you to enter a user ID and password appears Enter the administrator s user ID and password and click OK Note The default user ID and password are 11111 and x admin respectively 10 Reboot the printer to enable IEEE 802 1x authentication on the printer ...

Page 159: ...er Restricted Features Authentication and Auditron Administration control the use of the following features Printing from Computers Depending on the type of your print job the use of the following settings are restricted as described in the table below Job Type Restricted Setting Printing using a print driver You must set the login information such as your user ID and password on your print driver...

Page 160: ...ou perform 2 sided printing on this printer 1 page is counted as 1 sheet For example if printing 4 pages with 2 sided printing the printed sheets are counted as 4 sheets Refer to For information on how to print the Auditron Report refer to 7 2 Printing the Reports Lists P 139 Configuring the Authentication and Auditron Administration Features Enabling User Authentication To enable Authentication s...

Page 161: ... on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 29 If you are prompted to enter the administrator s ID and password enter the ID and password and click OK 2 Click the Print tab The Print Auditron screen is displayed 3 Select the check box Enabled under Print Auditron 4 When you want to permit printing without using a print driver...

Page 162: ...162 7 Maintenance 8 Verify that User Account is displayed on the Print Auditron page 9 Click Edit User Account 10 On the Edit User Account page enter User Account Number and click the Edit button ...

Page 163: ...on 163 11 On the displayed page enter each field and click the Save button Note The user ID and password set on this page will be used also on your print driver 12 If registering more than one user click the Back button and repeat Steps 10 and 11 ...

Page 164: ...set the login information on your print driver The procedure uses Windows XP as an example Note For information on each setting item on your print driver refer to the online help of the print driver 1 From the Windows Start menu select Printers and Faxes 2 Select to highlight the printer and then select Properties from the File menu 3 On the Configuration tab click User Details Setup to display th...

Page 165: ...ject Set button to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection F W Version is displayed 6 Press the button until Adjust ColorRegi is displayed 7 Press the or Eject Set button to accept the selection Auto Adjust is displayed 8 Press the button until Color Regi Chart is displayed 9 Pres...

Page 166: ...n Chart find the straightest line where the two black lines and the colored line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 9 to 9 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust color registration When the value is not 0 enter a value according to the procedure described ...

Page 167: ... F W Version is displayed 6 Press the button until Adjust ColorRegi is displayed 7 Press the or Eject Set button to accept the selection Auto Adjust is displayed 8 Press the button until Enter Adjustment is displayed 9 Press the or Eject Set button Fast Scan appears Note Fast Scan calibrates in the horizontal direction 10 Press the or Eject Set button to accept the selection A screen that allows y...

Page 168: ...ote Slow Scan calibrates in the vertical direction 14 When you are finished with the settings press the Menu button to return to the print screen After changing the adjustment values reprint the Color Registration Chart using the procedure in Printing the Color Registration Chart P 165 If the value is not 0 for each color perform the color registration again Enter Adjustment Fast Scan Enter Adjust...

Page 169: ... to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection F W Version is displayed 6 Press the button until Adjust BTR is displayed 7 Press the or Eject Set button to accept the selection Plain is displayed 8 Press the button until the paper type you want to set is displayed Example Recycled 9 ...

Page 170: ...red Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection F W Version is displayed 6 Press the button until Adjust Fuser is displayed 7 Press the or Eject Set button to accept the selection Plain is displayed 8 Press the button until the paper type you want to set is displayed Example Recycled 9 Press the or Eject Set bu...

Page 171: ...isplayed 3 Press the or Eject Set button to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection F W Version is displayed 6 Press the button until Adjust Altitude is displayed 7 Press the or Eject Set button to accept the selection 0m is displayed 8 Press the or button to set the value then pr...

Page 172: ...pe off any excess water with a soft dry cloth If dirt or smudges do not come off easily gently wipe them off with a soft firmly wrung cloth moistened with a small amount of neutral cleaner Important Do not spray cleaning agents directly on the printer The fluid may seep through the cracks and cause problems Do not use cleaning agents other than neutral cleaners Cleaning the Interior After clearing...

Page 173: ...tic density control sensor 1 Turn off the printer and disconnect the power cord from the outlet and the printer 2 Press the cover button on the right side of the printer and open the front cover 3 Grasp the green parts of the belt unit with your fingers and lower the belt unit until it stops 4 Find the CTD sensor on the belt unit Remove the dirt with a clean dry cotton swab ...

Page 174: ...over Important When closing the front cover take care not to pinch your fingers between the cover top bottom right side left side and the printer 7 Reconnect the power cord disconnected in Step 1 Press the I side of the power switch on the left side of the printer to turn on the printer ...

Page 175: ...these are not fixed securely to the printer they may fall to the ground and cause injuries For details on how to uninstall the optional accessories refer to the each manual that came with each accessory The front side of this printer is heavier than the rear Take note of this difference in weight when moving the printer 1 Press the power switch of the printer to the position to turn off the power ...

Page 176: ...from humidity and dirt 5 Lift the printer and move it gently If the printer is to be moved over a long distance pack it inside a box 6 After transporting the printer adjust the color registration before using it Refer to For information on how to adjust the color registration refer to 7 9 Adjusting the Color Registration P 165 ...

Page 177: ...thod Quick thermal fusing system Warm up time 30 seconds or less when power is switched on temperature 22 C Continuous print speed 1 Color 18 ppm 1 Black and white 20 ppm Important 1 ppm pages per a minute Values are based on a job printed on A4 size paper with a 600dpi resolution First print output time 1 Color 15 second or less Black and white 14 second or less Important The time of the first pa...

Page 178: ...al Feeder Plain Bond HW X HW Gloss HW Gloss X HW Gloss Labels Recycled Envelope Paper weight 60gsm 216gsm Tray 1 Plain Bond HW X HW Gloss HW Gloss X HW Gloss Labels Recycled Envelope Paper weight 60gsm 216gsm Tray 2 optional 250 Sheet Feeder Plain Bond Recycled Paper weight 60gsm 105gsm 2 Sided Print the optional Duplex Unit must be purchased Plain plain Bond Thicker Recycled Paper weight 60gsm 10...

Page 179: ...WSD WINS IPPS HTTPS SNMPv3 IPsec 802 1x not supported by the models available in China Power source AC 110 127 V 10 50 60 3 Hz Important Recommended AC outlet capacity Maximum power current of the machine is 9 A AC 220 240 V 10 50 60 3 Hz Important Recommended AC outlet capacity Maximum power current of the machine is 5 A Operating noise While in printing 6 16 B or less 6 46 B or less when fully e...

Page 180: ...nvironment Temperature 20 40 C Humidity 5 85 excluding printer failure due to dew condensation Important Depending on the temperature and humidity levels the quality of the paper being used may degrade print quality To achieve stable printer performance do not use the printer until the temperature of the printer interior adapts to the environment where the printer is installed Item Description Top...

Page 181: ...aphics For information about the features and situations that require additional memory refer to A 5 Installing Additional Memory P 185 1024 MB memory EL300771 250 Sheet Feeder EL300769 Paper tray that can be loaded up to 250 sheets of standard paper Load directly beneath the printer as tray 2 Duplex Unit EL300770 This is required when printing on both sides of the paper The product names and code...

Page 182: ...cations Locations with high temperature and humidity Locations near open flame Locations with direct exposure to sunlight Dusty locations Read the handling instructions on the packaging box or container carefully before using the consumables It is recommended to keep some spares of the consumables Check the product codes of the consumables first before contacting our Customer Support Center or you...

Page 183: ...message appears when the following values are reached for each part Toner Cartridge Reaches 75 of the number of pages that can be printed in the product life Fuser Unit Belt Unit Reaches 98 of the number of pages that can be printed in the product life Product Life The life of the printer is as follows When the printed pages reach 100 000 pages or when the age of the printer reaches five years whi...

Page 184: ...he Driver CD Kit included with the printer To access the web site click Fuji Xerox Web Site on the startup window of the CD ROM The URL of the driver download service page is as follows http www fxprinters com For the latest information about the print driver features refer to the online help of the print driver Updating the Printer s Firmware Our web site also provides a tool that allows you to u...

Page 185: ...ng item If you find any item missing please contact our Customer Support Center or your dealers Installation Procedure The following describes how to install the additional memory in the printer The printer has one slot for installing a memory card If you want to add memory when the slot already has a memory card replace the memory card with a larger capacity card Important Before plugging or unpl...

Page 186: ...the retaining clips and remove the installed memory card a Press the retaining clips at both ends of the memory module connector from above to open the clips outward The memory card emerges b Pull out the memory card toward you with both hands 4 Hold the new memory card so that the notch on the card comes above the center of the card notch ...

Page 187: ... and switch on the power by pressing the power switch to the position The installation is now complete Note You can check whether the memory card is installed correctly by printing out the Printer Settings list Memory Capacity under General shows the total memory capacity of the printer which is the memory on the controller board 256 MB plus the memory you just added For information on how to prin...

Page 188: ...PCL print driver as an example 1 On the Windows Start menu click Printers and Faxes Select to highlight the printer and select Properties from the File menu 2 The Properties dialog box appears In the dialog box click the Options tab 3 Select Memory Capacity from Items and then select the total memory capacity of the printer from Memory Capacity 4 Select RAM Disk from Items and then select Availabl...

Page 189: ...d restrictions for IPv6 In a multi prefix environment where multiple IPv6 global addresses are used transmission from this printer to external networks may fail In a multi prefix environment where multiple IPv6 global addresses are used data may be transmitted with an unregistered address In IPv6 addresses that are automatically set IPv6 auto set address IPv6 DNS server address an unusable address...

Page 190: ...simultaneously on the same host When exceeding the router s capability in a search using SMB directly enter the address of the destination Response only to a multi cast within the local link FF02 1 is available The reception restriction IP filter feature is available only for IPv4 addresses not for IPv6 addresses Windows Vista and Windows Server 2008 do not support IPP SSL printing of IPv4 IPv6 IP...

Page 191: ...g a mouse button In this guide click refers to pressing and releasing the left mouse button whereas right click refers to pressing and releasing the right mouse button Double click refers to a quick double action of pressing and releasing a mouse button CD ROM A compact disk CD containing a large amount of data including computer software and images CMYK A color model that represents all colors as...

Page 192: ...An acronym for Image Color Matching and is color management software that runs on Windows It calibrates a device to eliminate any color matching problems caused by the device and matches the colors of the device with those of the printer Image Enhancement A feature that artificially increases resolution by smoothing out transitions between black and white and reducing jagged edges Install To load ...

Page 193: ...urce on a computer system such as a printer on a network To end a session on a computer system refers to to log out off Multiple up A feature that allows you to print multiple pages onto one sheet of paper Network printer In this guide network printer refers to the printer connected to a network using an Ethernet cable Online help A manual that can be viewed on your computer screen Operating Syste...

Page 194: ... dpi the higher the resolution Server A computer in a network that stores data files accessed by other computers Client is a computer that demands service from a server SMB A network protocol used to enable file sharing over Windows Network Microsoft Network and that can be used on Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 Windows Vista and Windows Server 2008 SNMP A protocol that...

Page 195: ...ver the internet using a computer television or cellphone Mozilla Firefox and Internet Explorer are two of the most popular browsers today WINS An acronym for Windows Internet Name Services It is a name resolution service that converts a computer name to an IP address in a TCP IP network WWW An acronym for World Wide Web It is a system that provides web sites on the Internet XPS file XML Paper Spe...

Page 196: ...pes of consumables 182 ContentsBridge utility 60 Control panel locking the control panel 148 setting the control panel menus 82 control panel 34 37 Control panel setting description of menu items 86 custom paper size 49 custom size paper 48 D data reception control by IP address 148 default color 99 default paper size 94 display screen 101 drum cartridge 36 182 drum cartridge PHD unit 183 dual sta...

Page 197: ...t tray 34 P panel settings 100 panel settings list 139 Paper loading paper 76 storing and handling paper 75 supported paper 71 unsupported paper 74 paper 71 paper jams clearing 102 paper select mode 99 paper size 101 paper type 101 PCL 97 PCL font list 139 PCL Macro list 139 PDF 96 printing PDF files directly 60 PDF Bridge 60 PDF font list 139 PHD unit refresh 96 port status 90 Port9100 89 poster ...

Page 198: ...TTP communication 149 SSL TLS protocol 149 Status checking the printer status via e mail 145 checking the printer status via SimpleMonitor 143 monitoring managing the printer status on a web browser 144 StatusMessenger 89 125 145 storage disk 96 stored document list 139 subnet mask 25 substitute tray 93 supported operating environment 20 system settings 91 T TCP IP 88 Telnet 89 test button 35 tone...

Page 199: ...l is installed Print Menu Secure Print Select User ID User1 Enter Quantity Use PC Settings Enter Quantity xxx Set s Enter Quantity xxx Set s Password SET key xxxxxxxxxxxx Select Document All Documents Select Document document1 Secure Print No Jobs Sample Print No Jobs Select Document All Documents All Documents Print and Delete All Documents Print and Save All Documents Delete document1 Print and ...

Page 200: ... appear do not appear depending on the options installed in the printer Tray Settings Tray 2 Tray 1 Printer Settings Panel Settings PCL Font List PCL Macro List PS Font List PDF Font List Job History Error History Print Meter Demo Print Stored Documents Panel Settings Continued on the next page To B Continued on the next page To J Continued on the next page To I Continued on the next page To H Con...

Page 201: ...to Standard BCP TBCP Binary Protocol Enable Disable SNMP SNMP UDP IP Enable Disable LPD Port 9100 IPP SMB TCP IP SMB NetBEUI FTP WSD E mail Printing StatusMessenger InternetServices Bonjour mDNS Telnet HTTP SSL TLS Enable Disable This item appears only when a certificate is registered in the printer These items do not appear on the model available in China These items do not appear on the model av...

Page 202: ...r Timer Enable Disable Sleep Mode 2 60 Minutes increment 1 min 2 Minutes Sleep Mode Timer 2 120 Minutes increment 1 min Off On Auto Job History On Off Print Text Off Top Left Top Right Bottom Left Bottom Right Print ID 30 Seconds Job Time out Off or 5 300 Seconds increment 1 sec On Off On Off 60 Seconds Fault Time out Off or 3 300 Seconds increment 1 sec Plain Paper Adjust Paper Type Insert Positi...

Page 203: ...xxxxxxxxxxx F W Version Maintenance Mode On Off Auto Adjust Regi Plain Recycled Bond HW X HW Labels Gloss HW Gloss X HW Gloss Envelope Adjust BTR 0 Adjust Fuser 0 6 6 unit 1 6 6 unit 1 PDF E Plain Paper Adjust Paper Type 1 Set s Quantity 1 999 sets Normal High Quality High Speed Print Mode Auto 100 No Zoom Booklet 2 Pages Up 4 Pages Up Layout 1234567890123 Password Off On Collated Color Auto Black...

Page 204: ... 9 Env 110 Env 162 Env 4 1 Output Size Custom Size Length Y Width X Select from 81 fonts Select from 36 sets 4 00 50 00 increment 0 25 pt 6 00 24 00 increment 0 01 cpi 5 128 increment 1 1 999 increment 1 PostScript G Off xx Minutes PS Job Time out Auto Select FromTray PaperSelect Mode Color Black and White Default Color Plain Paper Adjust Paper Type On Off PS Error Report 1 900 Minutes increment 1...

Page 205: ...Adjust Paper Type On Off PS Error Report I Current Password Change Password Off On Panel Lock New Password These items appear only when Panel Lock is On Panel Settings J PS Error Report Plain Paper On Off Plain Recycled Bond HW X HW Labels Gloss HW Gloss X HW Gloss Envelope Paper Type xxx mm xxx inch xxx mm xxx inch xxx mm xxx inch Paper Size Custom Size Length Y Width X A4 A5 B5 8 5 x 11 8 5 x 13...

Page 206: ...DocuPrint C2120 User Guide ME4478E2 1 Edition 1 April 2009 Fuji Xerox Co Ltd Copyright 2009 by Fuji Xerox Co Ltd ...

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