Operator’s Manual: ThermoJet
© SP Industries, Inc.
200-31974-999 Rev. 009
79
Service Options
Extended Warranty:
This plan is an extension to the original new purchase warranty. You may extend the original
warranty for twelve months up to a maximum of two years total coverage. This plan does not
provide Preventative Maintenance, nor does it cover travel or any freight expenses incurred.
Preventative Maintenance:
This plan provides our customers with one or two onsite visits per year. We would perform a
thorough preventative maintenance on your FTS equipment. You will be provided with a PM
checklist and a certificate of calibration, which is traceable to N.I.S.T. The purchase of this plan
also provides discounted parts and labor rate for additional service if required.
Service Contract:
Service Contracts (SC) are available post-expiration of any warranty period (standard or
extended). They provide companies with priority response, 100% coverage on labor, travel and
lodging expenses, as well as discounts on parts. Since these plans are prepaid, they enable the
end user to contact SP Service without first contacting the purchasing department. Two plan
levels (silver and gold) are available to meet differing customer needs.
Contact SP Service at (845) 687-0063 or (877) 548-4666 for details.
