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Some types of USB devices
might be blocked as the
company policy.
USB port setting on the laptop
might limit the usage of high
power USB device when on
battery power.
If possible, change the USB
port policy on the laptop
Low video performance
Laptop performance
Lower the screen resolution
of the laptop
Disable the hardware
acceleration for video
Wireless Connectivity
See “Bad wireless
connection”
Video is not shown on screen
The content use HDCP
AirShare input can’t support
showing HDCP source.
If possible, connect the
source device to local HDMI
input
When using window 7 the
following message about the
Window Aero color scheme
appears “Windows has
detected your computer’s
performance is slow. This could
because these are not enough
resources to run the windows
Aero color scheme. To
improve… ”
AirShare uses resource from
the GPU. In combination with
other programs which do so,
Window 7 sometimes shows
this message suggesting to
disable Aero to improve the
performance of laptop.
It’s safe to ignore this
message and choose “Keep
the current color scheme.”
Your content is removed from
the display and the visible
button on PC is blinking
Connection to the Base Unit is
lost.
AirShare tries to restore the
connection automatically. If it
fails, the visible button change
to grey.
Unplug the button from your
laptop and try a new button.
Nothing is shown on the
displays at all
The displays are switched off
Switch on the display
The display cable is not
correctly connected
Insert the display cable to the
display and the Base Unit
The display doesn’t recognize
or is not able to display the
Base Unit resolution
Change the corresponding
setting via the Setting
Configuration. See “
page.